Courtyard by Marriott Louisville

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User Reviews for Courtyard by Marriott Louisville, Louisville

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Oct 8, 2009 by Kim from Paducah,KY
Overall Rating: 5

• Location in relation to the city.
• Too close to highway, dated, small room, toilet had trouble flushing and was stained brown in the bowl, nasty elevator, not enough parking, smell.

“This hotel was much less than I expected. We arrived very late and had called to let them know. There was no problem with this, but I didn't know what to think about the fact that the lobby was locked and you had to buzz or use your room key to get in. The outside doors were like this too. The staff was nice, but the lobby was very dated and need a major remodel. It appeared that this hotel had been around a long time and hadn't been updated to keep with the times. We checked out the facilities and the hot tub was inside but had a lot of dirt and junk in the bottom of it. The exercise room was nice. The pool was outside and it was cool so that was unaccessible. Then we got on the elevator and it was the main thing I remember. It looked original from the 80's. Ugly dark green carpet, fake wood panels that were chipped, the ceiling was nasty too. This really turned me off. Walking down the hall to our room we passed the little set in space with the ice machine and it was making a loud humming noise. We were thankful we weren't in the room directly across from that. Upon entering the room it had an unpleasant odor that became less noticeable the longer we were in the room. The bed was a little harder than we were used to but I slept well. It did have a newer sink and granite counter top, but the toilet needed replaced. You had to hold down the handle forever to get the toilet to flush and it had a dark brown stain all along the bottom that surely could have been bleached. Otherwise that bathroom was very clean. We did enjoy watching a movie that was on at the theater in our room. Check out time was 12 pm and that was nice. The room did have a balcony and there was a large to go cup out, there that had been used as an ashtray and was left. Overall I do not want to stay at this hotel again.”

Sep 17, 2009 by Steve & Renee from Evansville,IN
Overall Rating: 9

• Very pleasant staff and accommodating to my needs.

“I would recommend this hotel to anyone. It is very good and consistent from year to year with it's cleanliness and quality of staff.”

Sep 11, 2009 by Jeff from Westlake,OH
Overall Rating: 6

• Location.
• Very poor housekeeping.

“I was extremely disappointed by the cleanliness of this room. There was a lot of dust, smudges on the patio windows, cigarettes on the patio, and a dirty cup left outside.”

Sep 3, 2009 by gary from Boca Raton,FL
Overall Rating: 8

• The Hotel maintains it's reputation.
• Room staff did not change the sheets. Glasses dirty.

“The Court Yard Marriott in Louisville looks nice upon arrival. The hotel facility appears clean and fresh. The desk attendent was pleasant. The room met our expectations of a 3.5 star accommodations. The room was clean with exceptions. The cups and glasses were dirty like they were just wiped clean. Sheets were not changed on second evening. Uncalled for at Marriott.”

Aug 31, 2009 by Carmen Buckner from Oak Park,MI
Overall Rating: 10

• It was beautiful and it was an excellent place for conferences.
• There should be some type of sit down place for people to have breakfast. Items for snacks etc were too high for people in a conference.

“The hotel was beutiful, friendly and had interesting things to see.”

Aug 25, 2009 by Patrice from Memphis,TN
Overall Rating: 9

• Next to interstate, nice part of town.
• Housekeeping did not clean room, although they knocked every 10 minutes very early in the am

“in very nice part of town. Desk Clerk closed the pool at 10, but at midnight, people were still in jacuzzi. Cleaning crew started banging on door very early, but still did not clean up room.”

Aug 25, 2009 by Marcy from Indianapolis,IN
Overall Rating: 9

• The hotel was beautiful, great breakfast and breakfast staff.
• Breakfast was not free!

“Overall I could recommend the hotel. I would have to warn friends of the breakfast fees. Most people assume now that breakfast is part of the deal.”

Aug 24, 2009 by Alexis from Olive Branch,MS
Overall Rating: 8

• Beds were comfortable
• Bathroom was dated, no continental breakfast, no refridgerator/microwave

“Good room for the price, but slightly dated and old. Mirrored closet doors hard to open. Still have glass cups for use instead of plastic individually wrapped cups - which are cleaner and safer for public use. Beds were comfortable.”

Aug 23, 2009 by Deb from Madisonville,KY
Overall Rating: 7

• Beds could have been more comfortable

“The commode needed cleaning on the lid but the staff was more than accommodating to resolve the issue and sent someone up as well as offered free breakfast for me and my spouse. I did feel that the room could have been a bit cleaner--there were a couple of details missed. However overall the room was very comfortable. The location of our room was next to a busy highway but after we were asleep it was not an issue.”

Aug 16, 2009 by George from Highland,IN
Overall Rating: 9

• The exterior landscaping and maintenance were excellent
• The carpet in the lower hallway smelled musty from constant exposure to pool water.

“The hotel is easily accessible with a number of restaurant choices nearby. The rooms were clean and appealing, and the overall experience was positive.”

Aug 15, 2009 by Patricia from Southgate,MI
Overall Rating: 9

• Friendly staff, convenient location.
• Someone was wrestling and jumping around above our room one night.

“This was a very comfortable room. We requested a small refrigerator, and it was brought to our room promptly for no charge. The staff was friendly, and this was a convenient location for the family reunion that we were attending.”

Jul 7, 2009 by Paolo from Charleston,SC
Overall Rating: 9

• Clean, comfy, seconds from the interstate.
• I had to sleep on a pull out, because they were sold out .

“Super location. Elevator doesn't take forever. Nice rooms. Ample parking. Friendly staff. What more do I need?”

Jul 5, 2009 by Don from Indianapolis,IN

• Location is good.
• Traffic in the area and access are not good.

“Everything was fine, but the room keys were a problem - seemed they did not want to work.”

Jun 2, 2009 by Tim from Louisville,KY
Overall Rating: 7

• Friendly staff.
• Room was small and smelled bad.

“Motel 6 with better stucco.”

Apr 22, 2009 by Charles from Perrysburg,OH
Overall Rating: 9

• Clean.

“Clean, location close to freeways, and alternate good eating locations.”

Mar 25, 2009 by Cindy from Stockbridge,MI
Overall Rating: 9

• Helpful
  and local attractions.
• No blow dryer.

“I would return again, the location to where we were visiting was perfect. The staff seemed very knowledgeable and friendly. Rooms were very clean and was quiet at night for a good nights sleep.”

Mar 2, 2009 by Marilyn from Henderson,KY
Overall Rating: 9

• was very pleased with the staff as we arrived very late

“Excellent staff was very helpful and the rooms were clean and comfortable and we had new bedding Lobby was very comfortable,light and clean.”

Oct 26, 2008 by Carl
Overall Rating: 3

• Nothing.
• Too much noise, internet was slow and tough to get on plus no wireless.

“Hotel was tough to sleep in because of being backed up to a major expressway. I will not stay again.”

Sep 6, 2008 by Mardie from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The employees.
• Needed lighting for night swimming.

“Awesome staff, great accommodations, great location.”

Sep 3, 2008 by Scott
Overall Rating: 9

• Clean ,helpful staff, friendly, comfortable beds.

“Very nice, quiet, comfortable, clean and would recommend for business or pleasure.”

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Amenities at Courtyard by Marriott Louisville, Louisville

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Coffee Maker in Room Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine In Room Movies Iron Maid Service

Meeting/Banquet Facilities Microwave News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Picnic Area/Tables Pool Radio Restaurant Rollaway Beds Safe Deposit Box Sauna Scuba Diving Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Water Skiing

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