Howard Johnson Express Inn/Airport

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User Reviews for Howard Johnson Express Inn/Airport, Louisville

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May 1, 2008 by Angie from Evansville, IL
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[3]

• Nothing.
• Bed bugs, could feel the springs in the bed, very noisy.

“We had a very bad experience. You could feel the springs in the bed, the steam fan in the bath room didn't work, the drain in the shower was clogged, and worst of all we had bed bugs! We were there on our anniversary trip and to run a marathon. We got no sleep the first night due to all this and when we complained that night about the hard bed and the bathroom problems we were not moved. The next morning when we brought the bed bugs to the attention of the mgr she offered us a room with two double beds; we didnt want that we paid for a king. She finally after much discussion gave us another room with a king bed on another floor, the problem with this room was it was right next to the stairs and the ice machine, so there was a lot of noise. When we checked out they refused to compensate us for our horrible experience.”

Apr 30, 2008 by T from Cincinnati, ND
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• Convenience-close to Freedom Hall, only reasonably priced hotel in area.
• Looked filthy, carpets in hallways were disgusting.

“Hallway carpets looked disgusting, there was no sound insulation between the rooms or the hallway, very noisy. Front desk not helpful when inquiring why the street was so crowded with cars parked to watch something, later found out there was a hot air balloon show.”

Jul 21, 2007 by Dave from Lynnville, TN
Overall Rating: 7
Cleanliness:[2] • Staff:[4] • Location:[8]

• Good place to stay for one night for 6 flags.
• No pool for kids.

“A good place to stay to go to 6 flags, 1/2mile from gate. Rooms needed more vacuuming and bed's are soft/old, but over all not bad. Not good for kids nothing for them to do but watch TV.”

Jun 14, 2007 by Meredith from La Vergne, TN
Overall Rating: 2
Cleanliness:[1] • Staff:[4] • Location:[7]

• Location - convenient to airport and downtown.
• Room, especially bathroom, was not very clean.

“The manager seemed frazzled at the front desk, and housekeeping didn't bother to look anyone in the eye, much less say hello or even smile. The donuts at the continental breakfast were stale, and the milk was warm - it had probably been out for hours. Inside the room, the bathroom did not look very clean. This hotel could use some sprucing up!”

May 23, 2007 by Annette from Sidney, OH
Overall Rating: 2
Cleanliness:[3] • Staff:[5] • Location:[2]

• Wanted to leave as soon as we arrived but we had already paid.
• Could not get out of the stay since we already paid.

“Dirty bathroom floor, the Styrofoam coffee cup was dirty, pubic hair on shower wall, light bulbs burnt out, then another light did not work at all, one empty Kleenex box in the bathroom, coffee maker kept stopping in the middle, had to watch it so it would continue a whole pot and push on several times, only 2 wash cloths per day for my husband and I, should be at minimum 4, ice machine on our floor did not work.”

Jul 10, 2006 by Daniel from Williamsburg, KY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Access to area attractions.
• There wasn't a pool.

“This is a nice hotel that is in the process of doing some improvements to make it even better.”

Mar 9, 2006 by Justin from Pikeville, KY
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[8]

• Its location is ideal for Freedom Hall and the Fairgrounds.
• Its cleanliness and the staff were not very attentive.

“When I walked into the hotel to check in, no one was at the front desk. I waited for about 8 minutes for someone to show up. When we got to our room the bathroom was not completely clean and we found 2 soda bottles in the room and a couple of bottle caps in the floor. This hotel was not what I had expected. ”

Amenities at Howard Johnson Express Inn/Airport, Louisville

24 Hour Front Desk 24 Hour Security AM/FM Alarm Clock Breakfast Business Center Coffee Maker in Room Copy Service Express Checkout FAX Free Airport Shuttle Free Local Telephone Calls Free Newspaper Free Parking Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine

Iron Ironing Board Laundry/Valet Services Microwave Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Refrigerator Safe Safe Deposit Box Security TV Remote Control Television with Cable Vending Machines Wake-up Service Wheel Chair Access

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