Residence Inn Grand Rapids West

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User Reviews for Residence Inn Grand Rapids West, Grandville

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Oct 12, 2009 by Ben from Warrenville,IL
Overall Rating: 9

• Very comfortable and close to stores and restaurants.
• No complaints.

“The layout of the room was good for the business traveler. The bed was very comfortable.”

Oct 8, 2009 by Steve from Springfield,MI
Overall Rating: 8

• I liked the living and kitchen area in addition to the bedroom.
• Where it was located, it was a little hard to get to if you didn't know the area.

“Over all this hotel was clean and well kept, the staff was courteous and helpful. It had nice accommodations.”

Sep 21, 2009 by Kip from Michigan Center,MI

• Friendly staff, spacious room and breakfast was included.

“Nice hotel in a convenient location, clean accommodations with large suite rooms with full kitchen.”

Aug 22, 2009 by Laura from Clarklake,MI
Overall Rating: 10

• great breakfast, friendly helpfyul staff, location excellent

“The staff at the Residence Inn was friendly and helpful. They gave great dinning suggestions. The included breakfast exceeded expectations. We will definitely be back.”

Aug 16, 2009 by cindy from Winamac,IN
Overall Rating: 10

• comfortable rooms and coffee always ready

“I have stayed at this motel several times. I notice the staff if friendly and must have low turnover as I see the same staff even when months between stays.”

Aug 11, 2009 by Pam from Marshall,MI
Overall Rating: 9

• Polite and friendly front desk clerk.
• A
  wet wash cloth hanging on the inside of my bathroom door.

“This hotel is older, but looks like they keep it clean. It needs new carpet and painted walls.”

Jun 24, 2009 by Heidi from Fort Wayne,IN
Overall Rating: 10

• Excellent staff, excellent break fast.
• It was bit far from Michigan adventure.

“Would recommend to everyone.”

Mar 31, 2009 by Jane from Normal,IL
Overall Rating: 10

• I liked the fireplace in the suite.
• Continental breakfast had stale bagels.

“This is a very clean hotel with a friendly staff in a very convenient location.”

Feb 3, 2009 by Sue from Grand Rapids,MI
Overall Rating: 9

• Very friendly staff, convenience of kitchen facilities.
• No indoor pool or hot tub, a varied array of food at the buffet, but all hot food was cold.

“It was overall a very nice hotel. We had great accommodations. It was just disappointing to not have an INDOOR pool/hot tub. I would still give it a 3 star for the sake of the kitchen facilities. As mentioned, it was a great buffet, but hot food wasn't hot. The server, however, was very friendly.”

Nov 5, 2008 by
Overall Rating: 9

• kitchen and ample space.
• Bigger exercise room.

“Good location, well maintained, clean room and helpful staff.”

Oct 15, 2008 by Jim
Overall Rating: 8

• Close to Grand Valley State University.
• Older hotel.

“Great for having to visit Grand Valley State University. Breakfast was very good.”

Oct 1, 2008 by Tammy
Overall Rating: 9

• The hot buffet breakfast was very nice.
• Nothing.

“Very nice hotel. Family friendly and clean. Nice location.”

Sep 13, 2008 by Lara
Overall Rating: 10

• It was clean and the staff was very friendly.

“I would definitely visit the Residence Inn again. It was a great hotel. I was very happy about my stay there.”

Sep 10, 2008 by Pamela from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Staff friendly & helpful. Very clean, nice pool & spa. Excellent breakfast buffet.
• I liked everything. Would recommend that you add silk flower arrangements to hallway tables & add trees to block parking lot view from pool.

“I was very impressed with this hotel. It was very clean. The staff was very friendly and helpful. The suites were beautiful and large. The kitchen was well-equipped. It even had a dishwasher. The pool and spa were very clean. The lawn was well-maintained. I would highly recommend this hotel.”

Sep 9, 2008 by Amanda from Marion, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly. Hotel very clean and accommodating.
• I did not like that the pool was outside in case of cold weather or rain.

“My family and I were more than very pleased with our stay.”

Sep 9, 2008 by Mike from Mundelein, IL
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[6]

• Price per night was excellent.
• Pull out beds were extremely uncomfortable.

“Nice hotel for business travelers. Rooms were spacious, although a little out dated. Pull out beds very uncomfortable. Morning breakfast was free but limited. Overall, a nice experience for the price with few frills.”

Sep 8, 2008 by Jayne from Oak Park, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[7]

• Room was generally quiet.

“This hotel seems to be oriented mainly toward long term business travelers. The room and facilities were clean. It is located far enough off the main road to be reasonably quiet. The computer in the lobby area was out of order for our entire 3 day stay. Although we had our own laptop it would have been nice to be able to use a printer.”

Sep 7, 2008 by Jamie from Omaha, NE
Overall Rating: 3
Cleanliness:[6] • Staff:[5] • Location:[9]

• The free breakfast was good.
• The bed was very uncomfortable & it was a queen not a king.

“The suite had a lot of space, but lacked modern updates. The free breakfast was great, it was moderately quiet & had a nice outdoor pool. The worst part was the bed. It was a queen instead of a king & it had clearly been slept in for years & needed to be replaced. The middle of it sunk in so my husband & I couldn't both sleep on it, one of us had to sleep on the couch. This was the worst bed I've ever been in a 2.5 star hotel. Very disappointing overall because we didn't get very much rest.”

Sep 2, 2008 by Barb
Overall Rating: 9

• Wondeful space to stay and very friendly staff.

“Great place to stay, very clean, staff was very friendly and helpful, great location.”

Sep 2, 2008 by Kim from Lake George, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very close to shopping.
• Very noisy guests.

“Hotel is very nice, good location & nice room overall.”

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Amenities at Residence Inn Grand Rapids West, Grandville

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Business Center Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Checkout Fire Place Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine

Iron Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Outdoor Pool Parking Phone with data port Picnic Area/Tables Pool Radio Refrigerator Restaurant Safe Deposit Box Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Wake-up Service

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