Best Western Casa Loma Inn

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User Reviews for Best Western Casa Loma Inn, Panama City Beach

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Jun 11, 2007 by Robert
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[7]

• Leaving.
• Staff.

“The bathroom was so small the mirror and dresser were in the kitchen. The kitchen stove was missing a leg which was promptly replaced with a folded up cardboard box. There is no parking we were awaken at midnight and asked to move our car for a bus! The recliner in the room was busted and staff said it was from spring brake, 2 months ago? Will never go back!”

Aug 13, 2006 by Leslie from Vicksburg, MS
Overall Rating: 4
Cleanliness:[6] • Staff:[3] • Location:[9]

• Excellent location. Close to everything. Pretty views.
• Not family or young adult friendly. Somewhat dirty and "low end". Hostile staff.

“This hotel has an excellent location and beautiful views; however, pictures are misleading. Hotel is older and somewhat outdated. Not "dirty" but definitely not clean. The floor in our room stayed wet, with puddle water, our entire stay. Staff insisted we kept the air conditioner on too high causing this "condensation". If you are younger or traveling with children-stay away! Pool closes promptly at 10pm, stepping on grass carries a penalty of death and this is enforced by a very hostile grounds keeper? maintenance man? who is rude, abrupt and enjoys his ability to act in this manner. This gentleman appears to have unlimited power. I did not speak with one younger couple(18-50yrs) or family with children that stated they would stay, at Casa Loma, again. I also had a hard time doing any work because wireless Internet connection was very weak and slow.”

3 of 3 people found this review helpful.

Aug 5, 2006 by Irene from Enterprise, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were colorful and clean. Nice balcony overlooking the ocean.
• I thought the price was steep for the room we were in.

“I really liked this hotel. The front desk clerk was friendly and offered information about the surrounding area. The rooms were very colorful and reflected the ocean which sits directly behind the hotel. This hotel has a private balcony overlooking the Gulf which we liked very much. The pool was clean and the patio was organized. The only thing that took away from this being a perfect experience was that I felt that the price of the room was a little steep for the particular room we were in. Otherwise, this was a positive experience.”

1 of 1 people found this review helpful.

Jul 23, 2006 by Dana from Homestead, FL
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[8]

• The balcony faced the beach so I could sit out on the balcony and look out or listen to the ocean.
• The rooms had a lot of moisture in them; the floors were always wet, and the pool wasn't that great.

“The Best Western Casa Loma is a pleasant place to stay but don't expect a beautiful hotel. The customer service is great, and the people staying and working there are very friendly. Every night you'll find vacationers hanging over their balcony talking to the people in the next room. The rooms are colorful and every room has a balcony on the beach which is a definite plus. The pool area is a little ugly, though, and there is no Jacuzzi. Also, the room I stayed in (313) was very moist at first; everything was wet. Though after running the ac, it cleared up. Overall, I was satisfied with my stay but I wasn't amazed.”

1 of 1 people found this review helpful.

Jul 23, 2006 by Tim from Flowery Branch, GA
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[8]

• The room service was exceptional.
• No Continental Breakfast, pool hours are terrible.

“Great hotel, but should have a continental breakfast at least. The pool hours are from 10am to 10pm. The pool should open up earlier and stay open till 11 at least. If you get a room with a kitchen check all the appliances went you check in. My microwave was sparking so we did not use it, upon checkout, I reported it to the staff and they immediately sent someone to check it out to try and lay blame on me to charge me for it before I left. Lucky for me it was internal malfunction. Great hotel overall on the beach, with nighttime lighting of the beach.”

1 of 1 people found this review helpful.

Jul 19, 2006 by Henry from Cleveland, OH
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• Overlooking the beach and a open kitchen area.
• The bed (s) skewed the entire time I was on it. Parking is terrible.

“All in all not a bad experience, other than what I addressed above. I would stay there again.”

1 of 1 people found this review helpful.

Jun 19, 2006 by Maria from Mary Esther, FL
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[6]

• Room sizes, services and location.
• Not having a carpet on the floor and not enough parking space.

“Everything about the hotel is nice but most of all, the stuffs are very friendly.”

1 of 1 people found this review helpful.

May 26, 2006 by James from Warner Robins, GA
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[8]

• Motel was clean and well maintained by staff.
• Parking is limited, thus parking was at times difficult.

“Motel has tile on floor, which allows sound from rooms to travel, especially at night, from above, you can hear most any movement. Voices do not seem to be a problem. Beds seem to need to be replaced. No refrigerator, and ice is rationed as they have no ice machine.”

1 of 1 people found this review helpful.

May 25, 2006 by An from Rockvale, TN
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• The staff made sure everything was very clean. The pool area and outside areas were cleaned very well.
• There was an evening security guard that acted very inappropriate in front of guests. He made sexual comments regarding girls at the pool etc.

“Very clean. Staff friendly for most part. Day security was very professional and my family felt safe. Convenient to attractions. Unhappy with professionalism of afternoon/night security guard. The complex is four stories, without elevators, keep in mind if traveling with lots of kids or luggage.”

1 of 1 people found this review helpful.

Oct 8, 2005 by JT from Kings Mtn. NC
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great location, staff, smoke free

  Amenities at Best Western Casa Loma Inn, Panama City Beach

  All rooms non smoking Fishing Free Parking Handicapped Rooms/Facilities

  Modem Lines in Room Pool Restaurant Television with Cable