Holiday Inn Indianapolis-East [Indianapolis, IN]- Hotel Reviews - MyTravelGuide.com


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Holiday Inn Indianapolis-East 2-star

6990 East 21st Street, Indianapolis, IN

Video tour. Welcome to the Holiday Inn East! Located just 8 miles from downtown, our easy highway access makes us convenient to major business districts & attractions.[more]

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User Reviews for Holiday Inn Indianapolis-East, Indianapolis

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[8.0]
Based on 224 user ratings

Jul 23, 2009 by Emilee from Mt Zion,IL
Overall Rating: 8 Overall user rating

  • We had a good service at the hotel restaurant.
  • The pool and spa had too much chlorine in it and it burned our eyes.

“The hotel was fairly clean. Pool and hot tub had too much chlorine which burned our eyes. It advertised kids eat free. When we got there we did not get tickets because they stated since we got a special rate online they no longer offered the free kids meals.”

Jun 27, 2009 by Bryan from Jamestown,KY
Overall Rating: 10 Overall user rating

  • Nice people convinient location.
  • No breakfast bar.

“Great experience, friendly staff. Fun for the entire family.”

Mar 9, 2009 by Rob from Moores Hill,IN
Overall Rating: 7 Overall user rating

  • Internet was plug in, no wireless. In bad area of town.

“Just was an older hotel, not that old is bad but it felt out dated. Had a bunch of shady people come and go.”

Nov 11, 2008 by Jenn from Miamitown,OH
Overall user rating

  • It was very convenient and close to the expressway I needed. It was a very nice and clean hotel.

“It was worth it!!!”

Sep 8, 2008 by Elaine from Franklin, OH
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • It was the one we wanted and was located off a major highway on the side of town we wanted.
  • It was in a run down part of town that didn't have much around it.

“The hotel itself was very good, but in an older neighborhood.”

Sep 5, 2008 by Gigi from Lompoc, CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[7]

  • The staff was excellent.
  • The location looked sketchy, I don't know if it was, but it looked sketchy.

“The front desk was cordial and attentive, the house cleaning crew was helpful and the food at the restaurant was adequate. It served my purpose (a quick place to stay on my way to somewhere else) and I appreciated that it didn't cost me a whole lot for the few hours I stayed there.”

Aug 27, 2008 by James from Fort Wayne, IN
Overall Rating: 3 Overall user rating
Cleanliness:[6] • Staff:[1] • Location:[4]

  • It was a clean place.
  • The night manager was real rude she yelled at me 4 come up to the front in my wet bath suit I want up there.

“It ok except 4 the night manager I will never stay at that hotel as long as she works there all the other employees were nice and friendly not here.”

Aug 7, 2008 by Josette from Columbia, MO
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very comfortable bed.
  • Thermostat did not allow room to get very good.

“From the minute we parked, I was pleased with the hotel. The staff was very friendly, the restaurant was accommodating and the room was very comfortable.”

Jul 9, 2008 by Ken from Gardner, KS
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Located close to the freeway.
  • We liked everything about it.

“The hotel was conveniently located to the freeway. It was very clean, quiet and the staff was very helpful.”

Jun 4, 2008 by Jeffery from Indianapolis, IN
Overall Rating: 3 Overall user rating
Cleanliness:[3] • Staff:[3] • Location:[3]

  • Nothing.
  • Everything.

“This hotel has gone down hill. I have stayed here before & it wasnt very nice before now its really bad. I wouldnt consider this a 2 star maybe a -1 star.”

Jun 4, 2008 by Kelly from Oil City, PA
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[5]

  • Convenient location right off the interstate.
  • One of the front desk attendants was not very friendly.

“Nice friendly atmosphere.”

May 3, 2008 by David from Beverly Hills, MI
Overall Rating: 4 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[5]

  • Pool.
  • Too noisy.

“Too noisy. Children running the hallways late after 11 PM. People yelling and laughing in the parking lot at 3 AM.”

Apr 23, 2008 by Cat from Midland, MI
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[8]

  • The staff was friendly and willing to help/answer questions.
  • I found a cockroach like bug in the bathroom the next morning.

“There were a lot of people staying there, and someone was bouncing a basketball down the hallway early Sunday morning (7am). A lot of loud talking was going on outside our doors around 11pm too, which was difficult for my parents who are elderly. The bed was very comfortable and the staff were nice.”

Apr 9, 2008 by Tracie from West Carrollton, OH
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[4] • Location:[3]

  • Room service from Damon's was excellent, there was a hot tub.
  • Dirty and smelled bad.

“Only reason to stay here is for the Damon's restaurant in the hotel. It is more motel quality anyway. Pool area was okay but the workout room was not very well equipped. Room is small. Location is in a questionable area. Requests we made to the front desk were forgotten and had to be asked for again. We were there on a Saturday night so hotel was full. Lover's quarrels in the hall were heard several times. I would not recommend this motel to anyone.”

Apr 3, 2008 by Ericka from Gary, IN
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • The pool and whirlpool was very clean.
  • I didn't like the parking wasn't enough parking.

“The hotel was very clean. Housekeeping staff was very nice and helpful. The front desk was nice as well. I like the computer room that was available for the business people who stay there. And also the room had lots of toiletries. I would recommend this hotel to all my friends and family. And I will go back and stay again.”

Apr 2, 2008 by Jason from Maineville, OH
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[6] • Location:[7]

  • Location.
  • Loud floor was an issue both nights.

“Neighbors were loud, alerted management, did nothing to accommodate. Would not recommend.”

Mar 16, 2008 by Hajime from Newhall, CA
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[5]

  • Comfortable room, friendly staff, restaurant open to 11 pm.
  • Very rough neighborhood.

“The Holiday Inn Indianapolis East is located in a very rough neighborhood. However, the rooms were very comfortable and the staff very friendly and accommodating.”

Mar 7, 2008 by Natalie from Indianapolis, IN
Overall Rating: 5 Overall user rating
Cleanliness:[5] • Staff:[4] • Location:[5]

  • It was easy to find.
  • The pool smelled strongly of chlorine.

“I would stay again if necessary but I would hope for another hotel in the future and may even have to pay more.”

Feb 27, 2008 by Dale from Calvert City, KY
Overall Rating: 3 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[3]

  • Room was clean, relatively comfortable.
  • Very noisy in the hall, parking lot very dark.

“I didn't get much rest at this hotel. I could hear heavy doors slamming in the hall all night, just from regular use.”

Feb 24, 2008 by Kim from Chicago, IL
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[9]

  • It was conveniently located.
  • It was old and needs remodeling.

“The first night of the stay the electricity went out and was out until the next day. As a result the smoke alarm went off all night and the hotel did not make any concessions for the horrible conditions. Once the electricity was fixed, things were somewhat better. However, I did not receive the complimentary newspaper for the second two days of my stay.”

Amenities at Holiday Inn Indianapolis-East, Indianapolis

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bar/Lounge
  • Bath Tub
  • Coffee Maker in Room
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • DVD Player
  • Desk with lamp
  • Email Service
  • Exercise Gym
  • FAX
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Laundry/Valet Services
  • Modem Lines in Room
  • Multilingual
  • Parking
  • Pets Allowed
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • TV Remote Control
  • Television with Cable
  • Vending Machines
  • Video Checkout
  • Wake-up Service
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