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Residence Inn by Marriott Holland 2-star

631 Southpointe Ridge Road, Holland, MI

Residence Inn by Marriott is designed to make you feel at home for a day, a week, a month or more. Our suites give you fifty percent more space than most traditional hotel rooms.[more]

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User Reviews for Residence Inn by Marriott Holland, Holland

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.5] • Staff:[9.0] • Location:[8.0]
Based on 162 user ratings

Sep 11, 2008 by Sheri from Bay City, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[4]

  • Price of suite.
  • Not close to the town out in by itself.

“Everything was great. The only bad note is the hotel was out of the town farther than we thought.”

Sep 8, 2008 by Tammy from Lincoln, IL
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Mostly friendly staff, good breakfast and social hour meals.
  • Jacuzzi was not working properly for the entire week we were there.

“This was a comfortable place for my family to stay while we were in the transition of moving from Illinois to Michigan.”

Sep 7, 2008 by Alexandra from Chicago, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Large rooms with kitchenettes and good breakfast.
  • NA.

“It is a lovely place. Nothing extravagant, but very well maintained, bright, clean, good staff, nice breakfasts and always accommodating.”

Sep 4, 2008 by Paula from Farmington Hills, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The free breakfast was amazing!
  • The 1st hotel clerk we met was curt.

“It's very new, very clean, has large rooms, a great breakfast, a fairly nice indoor pool and hot tub, an exercise room and a great location to visit Lake Michigan and surrounding areas.”

Sep 3, 2008 by Sheila from Creve Coeur, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Excellent snack & breakfast; large comfortable room.
  • Nothing.

“I loved that it is all non-smoking. The facilities were excellent.”

Sep 1, 2008 by Gart from Huntsville, AL
Overall Rating: 1 Overall user rating
Cleanliness:[7] • Staff:[3] • Location:[7]

  • Roomy.
  • Noise was intolerable; could not sleep.

“Make sure that your room is not on the side where their AC equipment is!”

Aug 28, 2008 by Jeff from Holt, MI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[3]

  • Large room.

“This hotel is a newer hotel geared to the person staying a week at the hotel. Nice facilities, great breakfast. I found a poor attitude with staff. Maybe just a bad night.”

Aug 5, 2008 by Bryan from Novi, MI
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • Nice basic breakfast provided.
  • Queen size bed did not feel full length.

“Hotel and room was nicely equipped and clean. Staff was friendly. A drawback is that the hotel is by itself and not close to stores or places to eat.”

Jul 24, 2008 by Joe from Saint Charles, MI
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[6]

  • Room was quiet & comfortable.
  • No 2nd bed (pull out sofa).

“Nice clean, good sized room that was quiet and comfortable. Staff was friendly, accommodating and helpful. I bit away from the action but overall very nice.”

Jul 24, 2008 by Sharon from Plymouth, IN
Overall Rating: 7 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[5]

  • Very nice room and facilities.
  • Fold-out sofa bed very uncomfortable and the blanket for this bed had several holes in it.

“Very nice newer hotel. Location was kind of strange very out of the way. Room was very nice with the exception of the sofa bed. The mattress was very thin. Bedding for the sofa bed actually had several holes in it and appeared unclean. Usually enjoy breakfast in these hotels a bit more, but it was acceptable.”

Jul 16, 2008 by Chris from Kalamazoo, MI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Indoor pool next to hot tub. Way to loud indoors. Loud echoes.

“Great hotel.”

Jun 15, 2008 by Dennis from Ann Arbor, MI
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[6]

  • Very clean, offered dinner and breakfast, spacious rooms.
  • Location was far away from town.

“Rooms were nicely equipped for business travel with phone, desk, and internet service. Breakfast and dinner was served that made meals convenient.”

Jun 4, 2008 by Lindsay from Jenison, MI
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • I loved the bed, It was very comfortable.
  • I did not like the bathroom, I wanted a bigger bathtub.

“Overall, this place was wonderful. It had a homey feel and the staff was very courteous. I liked how there was a full kitchen and tableware. I also loved the morning breakfast!”

May 22, 2008 by Dan from Mount Pleasant, MI
Overall Rating: 4 Overall user rating
Cleanliness:[7] • Staff:[1] • Location:[3]

  • Great food, nice rooms, enjoyable pool, and a nice facility all around.
  • The hotel staff, specifically the front desk, lacked general customer service training.

“The hotel was set back in the middle of an industrial area many miles away from any area hot spots. I was pleasantly surprised by how nice the room and public areas of the hotel were. The breakfast buffet was wonderful! Unfortunately the poor customer service abilities of numerous front desk workers tainted my experience.”

May 20, 2008 by Brian C. from Gaylord, MI
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[2] • Location:[5]

  • Great room!
  • Lousy customer service.

“If you need a comfortable room in southern Holland, this is a gem.”

May 15, 2008 by Penny from Royal Oak, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • A kitchen with stove and refrigerator, dishwasher, large room, bed and pull out in sofa and a normal size coffee pot pool sauna.
  • More condiments in the room for the coffee.

“I was very pleased, if I were on a long stay it would be perfect with the kitchen and large rooms, it was perfect very comfortable, like a home away from home.”

Apr 25, 2008 by William from Grandville, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[6]

  • Apartment like fell, rooms were huge very clean.
  • Location off the beaten path.

“I would recommend to all. Great rooms, nice breakfast, good service and clean, clean. Pool and lobby better than I've seen at 4 star hotels.”

Apr 22, 2008 by Elizabeth from Franklin, TN
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Beautiful, large room with kitchen. Comfortable bed.
  • Smelled a little like garlic, stream in shower was extremely weak.

“Very nice place to stay, exceeded my expectations. My only complaint was the very weak shower flow. An excellent experience, and very very nice staff!”

Apr 14, 2008 by Carl from Valencia, California
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was clean, had a friendly staff and a great 1 bedroom suite and good food.
  • A little stingy with soap, shampoo and toilet paper.

“My wife and I spent 13 nights at this hotel during January and February 2008. I thought the hotel was newer than it was. The management obviously takes pride in the property maintaining it in like new conditions and keeping it clean. The 1 bedroom suite was just a little smaller than our condo and we felt right at home. The room was laid out very efficiently and we truly enjoyed our stay. We hated to check out when it was time to return home. The location was perfect for us. We thoroughly enjoyed the breakfast every morning and the meal that was provided by the hotel each night Monday through Thursday. The maid service was great including washing our dirty dishes each morning that were provided in our fully equipped kitchen including utensils, plates, glasses and pans. We were looking for property to possibly purchase for our vacation home in the Holland/Zeeland area but decided with a hotel like this we would spend our vacation time at the Residence Inn of Holland. I would recommend this property to anyone!”

Mar 26, 2008 by Don from Burleson, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendliest staff ever!
  • Everything great.

“Terrific value. comfortable, clean, greatest staff I've encountered.”

Amenities at Residence Inn by Marriott Holland, Holland

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber/Beauty Shop
  • Bath Tub
  • Coffee Maker in Room
  • Continental Breakfast
  • Cribs Available
  • DVD Player
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Checkout
  • Fire Place
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Indoor Pool
  • Iron
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • Parking
  • Phone with data port
  • Phone with speaker
  • Picnic Area/Tables
  • Pool
  • Refrigerator
  • Rollaway Beds
  • Safe Deposit Box
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • VCR
  • Vending Machines
  • Wake-up Service
Hotel Representatives:

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