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HYATT PLACE INDIANAPOLIS KEYSTONE
9104 Keystone Crossing,
Indianapolis, IN
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Average User Rating: 9.0 Cleanliness:[9.0] • Staff:[9.0] • Location:[8.5] Based on 128 user ratings |
Sep 26, 2009 by
Dave from Champaign,IL
Overall Rating: 10
“Very nice. I was warmly greeted and the staff check in on my satisfaction after entering the room. I think they knew I would be pleased.”
Sep 21, 2009 by
J from Glen Ellen,CA
Overall Rating: 8
“Refurbished old hotel and the shower showed it.”
Sep 7, 2009 by
Carol from Charlotte,MI
Overall Rating: 10
“This is an awesome Priceline hotel. You won't find a better value in Indianapolis.”
Mar 27, 2009 by
from Muncie,IN
Overall Rating: 8
“The Hyatt Place is convenient, quiet during our stay, and very nice. I dislike bathroom sinks in the sleeping area.”
Dec 30, 2008 by
Nancy from La Crosse,WI
Overall Rating: 9
“Overall an excellent hotel. Staff were friendliest and most helpful we've ever come across. Had problems with handicap accessibility in room but staff tried to help and were eager for suggestions for improving situation. Was disappointed they only had an outdoor pool and the use of the pool at the health club nearby did not allow children. But in summer would be perfect. Good free breakfasts and can't say enough about how friendly and helpful the entire staff was from the time we walked in the door to the time we turned in our keys at the end of the stay. Even cleaning personnel were friendly and personable. If they'd had a hand-held shower head and a sturdier shower stool, would have had no complaints whatsoever.”
Nov 19, 2008 by
Teresa from Greenwood,IN
Overall Rating: 10
“Although we experienced difficulties with the bathroom facilities, the hotel management made amends with a gift certificate for a free night. We plan on going back next year.”
Oct 29, 2008 by
Margie
Overall Rating: 10
“The hotel room was very modern and we liked the
TV and couch.”
Oct 28, 2008 by
Amanda
Overall Rating: 9
“I would definitely recommend this hotel to family members and friends due to the unique atmosphere, comfort, and closeness to the Keystone Mall.”
Oct 21, 2008 by
Deborah
Overall Rating: 9
“Excellent location, close to shopping and major highways. Excellent customer service and good quality hotel facilities.”
Sep 10, 2008 by
Andrew
Overall Rating: 10
“Beautiful design and great quality. I was very satisfied.”
Aug 21, 2008 by
Matt from Livonia, MI
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[7]
“I stayed with my 3 year old daughter and we had a great time! Pool was excellent. Location was excellent. Staff was very helpful and friendly.”
Jul 28, 2008 by
Jim from Auburn, IN
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[10]
“Staff changed my room promptly and handled the issue very professionally.”
Jul 7, 2008 by
Jay from Fort Wayne, IN
Cleanliness:[8] •
Staff:[9] •
Location:[8]
“I loved the overall "Zen" type feel of the hotel. The lobby was divided into several spaces, each of which had a different feel but which maintained a consistent feel. The rooms were spacious, clean, well-stocked with linens, etc., and it was nice to have great decor that made it look less like a typical hotel room.”
Jun 9, 2008 by
Stephanie from Auburn, IN
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Very nice, would highly recommend!”
Jun 5, 2008 by
Marty from Crown Point, IN
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The room really exceeded my expectations, well lay out, and loved the separated seating area with the couch.”
Jun 4, 2008 by
Johnq from Maryland Heights, MO
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Nice, new hotel in a good location in Indianapolis.”
May 30, 2008 by
Jason. from Fort Wayne, IN
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Great looking, very high quality, room was very clean, the layout of the room was extremely well designed. The Swivel Widescreen was a great idea. For the quality of room the price and whole experience was great.”
May 29, 2008 by
Donald from Stamford, CT
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Pleasant surprise despite renovation status, look forward to more stays with Hyatt Place.”
May 23, 2008 by
Stu from Kansas City, MO
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“Great room layout and amenities. Good breakfast and hotel location very close to many restaurants and shops.”
May 22, 2008 by
Roberta from Mckinney, TX
Overall Rating: 7
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“The physical layout of the lobby was awkward - not easy to get around with luggage, etc. The room had an awkward layout as well for a leisure traveler, though it may work very well for a business traveler. Sleeping area had no chair to sit on while dressing and was confining. The closet was very hard to get into, though size was adequate. Large L-shaped sofa in living area was not very inviting. Room could have been laid much more comfortably. Hotel was the noisiest I've ever stayed in. At one point, my husband called the front desk to ask where the loud music was coming from that was keeping us awake. Turned out, it was from the hotel itself. Fortunately, they turned it off for us. Breakfast was supposed to be from 6:30 to 9:30 week days, and one day when my husband went down at 9:20, everything had already been put away. Since there was a sink and refrigerator area, it would have been convenient if there had been a few glasses or dishes, but there was not. But, the staff was very pleasant and helpful.”
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