Omni Severin Hotel

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User Reviews for Omni Severin Hotel, Indianapolis

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Oct 22, 2009 by Shawn from Stevens Point,WI
Overall Rating: 8

• Good location.
• Valet service was not good.

“Very friendly staff except valet service was not good. Lost the key to our car and then could not find the car had to wait 30 minutes for them to get our car and we had a 7 hour ride home.”

Oct 20, 2009 by Kristine from Cordova,TN
Overall Rating: 9

• Great location.
• Did not accommodate late check-out.

“Fabulous hotel in an excellent location.”

Oct 19, 2009 by Zeeshan from Spring,TX
Overall Rating: 10

• Locations.
• The room.

“The rooms are not that attractive. They are small. The carpeting needs to be changed its old, the rooms need to be updated.”

Oct 12, 2009 by Kathy from Decatur,IN
Overall Rating: 7

• The connection to Circle center mall.
• No exhaust fan in bathroom, bedroom was very small, and there was no luggage rack.

“Unmarked rise in hallway causing myself to trip. No pass key needed to return to hotel from mall walk area. Train noises could be heard through out the night, I was on the 11th floor.”

Oct 12, 2009 by Mike from Lyons,IN
Overall Rating: 8

• Location.
• Valet parking to high.

“The room was small but was clean.”

Oct 12, 2009 by Doug from Maynardville,TN
Overall Rating: 9

• Clean
• Parking $27 per day.

“Parking fees are excessive!”

Oct 5, 2009 by Ann from Indianapolis,IN
Overall Rating: 8

• Pretty view from the room window.
• Parking was not very convenient.

“The room was nice although I've stayed at other hotels that had much nicer extras (linens/towels/TVs/etc.) I was disappointed that the room had two double beds instead of two queen beds.”

Sep 23, 2009 by Debbie from Cincinnati,OH
Overall Rating: 9

• The location was perfect and
  great staff.
• Bathroom was outdated.

“I will definitely stay here again. Great location and great staff.”

Aug 27, 2009 by Wade from Fort Wayne,IN
Overall Rating: 10

• Very nice hotel.

“Very nice and have stayed here before and like it every time.”

Jul 19, 2009 by Katie from Indianapolis,IN
Overall Rating: 10

• Incredibly friendly staff that upgraded us after finding we were on our honeymoon!
• Nothing.

“The hotel was beautiful and very quickly catered to our unique situation of being on our honeymoon and upgraded us to the penthouse along with champaign, strawberries, and a friendly welcome note free-of-charge.”

Jun 30, 2009 by Alexandra from Flagstaff,AR
Overall Rating: 9

• Excellent location.

“Could hear the elevator from
our
room.”

Jun 20, 2009 by Kirk from Sullivan,IN
Overall Rating: 3

• Clean.
• Parking, internet.

“No parking other than valet plus the complimentary internet has a $10 fee.”

Jun 10, 2009 by Jeff from Champaign,IL
Overall Rating: 9

• Comfy beds and clean rooms.
• Bar closed early.

“Everyone at the hotel was very nice and accommodating. The rooms were clean and organized. The beds were big and comfy.”

Jun 9, 2009 by Pancho from Ottawa,Canada
Overall Rating: 9

• Location was great for all downtown attractions.

“Good hotel for people flying into Indianapolis who do not want to rent a car - located to close to lots of amenities staff were extremely friendly and helpful.”

Jun 2, 2009 by Mary from Novi,MI
Overall Rating: 10

• Great room! Felt more like a suite. It wasn't just a box room.
• Overpriced breakfast buffet. We went down the street to another hotel buffet!

“This hotel is quiet, clean and offers excellent service. It is connected by tunnel to the mall! Our family has stayed here in the past and loved it. That's why we bid again and hoped to get it.”

May 26, 2009 by Steve from Wilmington,NC
Overall Rating: 9

• Location, amenities.
• Commercial toilet.

“Great location and service. Close to shopping, dining, and many attractions.”

May 25, 2009 by David from Brazil,IN
Overall Rating: 9

“Would stay there again at the Priceline price but not the retail price.”

Apr 29, 2009 by Todd from Hudson,IN
Overall Rating: 10

• The staff was simply amazing. Genuinely friendly, polite, and helpful.

“The Omni Severin completely exceeded our expectations. The staff was all genuinely friendly and helpful, the restaurants served delicious food, the rooms and facilities were spotless. We will definitely be returning!”

Apr 20, 2009 by Lisa from Elizabethtown,KY
Overall Rating: 8

• Great location, very nice.

“Only complaint was parking. I asked when I checked in about parking - they said on the weekend street parking was free, valet at the hotel was $25 and to park across the street at the Circle Center garage was $20. When we tried to get out of the circle center garage at 9:00 a.m. on Sunday no attendant was there, had to call security which took forever and they charged us an extra $10 for leaving in off hours- the staff at the Omni should know this. This also made us late for church since we had to wait. So, park valet with the hotel if you need to leave before 10 a.m. on the weekend!”

Mar 24, 2009 by Amber from West Lafayette,IN
Overall Rating: 2

“The room was terribly small (especially with a king size bed in it); the bathroom, especially the tub was very small. The tub was probably 2 1/2 by 5 feet. We even had the room changed, thinking another one might be more spacious. But we were wrong!There were coffee spillage stains on the carpet; The paint in the bathroom was peeling off; the fixtures, including the granite vanity were close to falling apart. That's the room; now the service: housekeeping woke us up at 8:30 am for cleaning, and then returned again at 9:00 am. When we checked out, the concierge did not even ask us about our stay! So I made a point of telling them about the housekeeping. Very poor!”

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Amenities at Omni Severin Hotel, Indianapolis

AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Room Service Television with Cable

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