Embassy Suites Hotel Indianapolis-Downtown

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User Reviews for Embassy Suites Hotel Indianapolis-Downtown, Indianapolis

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Oct 22, 2009 by Kelly from Pimento,IN
Overall Rating: 10

• A great breakfast buffet, comfortable beds and downtown.

“As always, the Embassy suites was a great hotel to stay at. The location was wonderful. The room was comfortable and very lovely. The free breakfast was great! The staff was friendly. A great experience!”

Sep 3, 2009 by John from Brownsburg,IN
Overall Rating: 8

• Convenience to downtown entertainment.
• Hard-to-find and non-descript entrance.

“Check-in was efficient. Room was adequate for the price if one did not care about the view. Appreciated the large, flat-screen TV in the room. Complimentary Manager's Evening Reception and continental breakfast was a plus.”

Aug 21, 2008 by Daria from Winnipeg, MB CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• It was close to the convention and the staff was friendly.
• Breakfast ended too early, charged for parking and Internet, porters refused to let us load and move our belongings ourselves.

“I stayed at the Embassy Suites for Gencon. It was close to the con, but the skywalks to the Convention Center were not direct, they went through several other buildings and it was faster to go outside. They charged us $10 a night for internet access and $20 a night for parking. I expect to have these things included. The free breakfast was useless to us as it ended at 9:30 am sharp, far too early for those of us from different time zones. The staff insisting that we can't move our belongings ourselves but that they must do so through a service elevator makes me nervous when we have 3 laptops and other expensive electronic devices packed. While the Embassy Suites looks like a swank hotel, the extra charges and silly, non-accommodating policies tainted my experience.”

Jul 23, 2008 by Rebecca from Evansville, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Convenient to many activities, restaurants and shopping.
• Variety of television channels seemed limited.

“Hotel suite had nice decor. Ceiling fan in the sleeping area a nice touch. Liked the secondary sink area located outside of the main bathroom.”

Jun 5, 2008 by Bob from Bloomington, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The convenient downtown location and the comfort of the room.
• Hard to find, not marked well outside. Difficult in downtown traffic.

“The staff and accommodations were top notch. Breakfast was great. Walking out to the street and knowing you were close to so much to do was a real plus. Trying to find the parking garage entrance in downtown traffic was a bit trying. Overall a great stay.”

May 18, 2008 by Jenny from Muncie, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The hotel was very beautiful and the rooms were spacious. The locations was perfect for downtown activities.
• The pool and hot tub area closes at 11:00 p.m.

“The rooms were spacious with a great view of the city. The staff was very friendly and helpful. It was walking distance to anything you would need or want to do downtown.”

May 14, 2008 by Kenn from Rantoul, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The amount of living space compared to price paid was incredible.
• The check-in parking and access to parking structure was pain.

“Overall, the stay was great at the hotel. More features than a standard non-suite hotel, but in the same price range. Enjoyed having a sink in the sitting area, the bedroom, and in the bathroom. Made it easy for multiple guests to be performing grooming tasks without getting into each others way. And how can I forget to mention the free real breakfast in the morning, complete with omelet bar.”

Apr 2, 2008 by Tom from Loveland, OH
Overall Rating: 3
Cleanliness:[6] • Staff:[5] • Location:[9]

• Downtown location.
• No heat or air-conditioning in the room so it was very stuffy, slow elevators, very noisy, slow maid service.

“No heat or air-conditioning in the room so it was very stuffy. Had to open the window to get air into the room. Very slow elevators, very noisy and slow maid service.”

Apr 1, 2008 by Dan from Cincinnati, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Free breakfast buffet, pool/hot tubs, fitness facility.
• Slow elevators, noise carries from outside room.

“Free breakfast buffet (including omelet bar, fresh waffles made by self), nightly manager's snack/drink, and indoor pool and 2 hot tubs. The hotel itself can be a bit noisy with the entire center of the hotel open. Noise from the lower level restaurants/lobby travel straight up to the upper floors. This was most noticeable in the front room of the suite where our kids happened to be sleeping, but in the rear room, it wasn't as much of a problem. Parking was convenient (self park was $20/night) in the adjacent garage. Overall, we were satisfied with our stay.”

Mar 30, 2008 by Nachman from Chicago, IL
Overall Rating: 7
Cleanliness:[4] • Staff:[7] • Location:[8]

• Pleasant, good location.
• Maintenance.

“Redundant question.”

Mar 25, 2008 by Phil from South Beloit, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• No hot water in the morning.

“Other than a hot water heater issue in the morning, every thing else was great.”