The Westin Indianapolis

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User Reviews for The Westin Indianapolis, Indianapolis

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Oct 21, 2009 by Jacyna Williams from Indianapolis,IN
Overall Rating: 6

“I didn't like the tub was not clean the shower head was damn near out the wall,their was rust all around the drain in the tub. We stayed for two days they never came to clean our room nor bring us more towels, my husband and to call down twice for clean towels and after waiting for twenty minutes housekeeping finally came.”

Sep 24, 2009 by Tim from Indianapolis,IN
Overall Rating: 9

• Allowed to check in early, helpful staff!

“We were pleased to get this through Priceline using the name you own price option. It was a surprise night out for my wife. The staff allowed me to check in 3 hours early. They accommodated our room with a small fridge, as they do not have them in the room, except one that charges you for whats inside, but not one to store your things in. So it was very helpful to get that, and to get into the room early.”

Sep 22, 2009 by Leigh from Fort Wayne,IN
Overall Rating: 7

• The lobby was very attractive, the beds were comfy.
• The parking is expensive.

“The heavenly beds were comfy but the duvet was too warm. No blankets available so either it was too hot or too cold. This West in seemed older & not as upscale as others I've stayed in. The lounge was nice. The room was OK, but the amenities were very few. I would only stay here again if the price were very good.”

Aug 26, 2009 by Scott from Fishers,IN
Overall Rating: 10

• Very upscale, spacious rooms, and close to downtown attractions.
• Nothing

“Was very pleased with hotel. Very clean and staff was very helpful. Hotel right in downtown, so able to walk around to local attractions. Would stay at this hotel again in the future.”

Aug 18, 2009 by Ron from Elmhurst,IL
Overall Rating: 9

• Needed to have a little maintenance work done.

“The staff was excellent, answering several questions. Everything was first class.”

Jul 10, 2009 by Erin from Pinellas Park,FL
Overall Rating: 10

• The Heavenly bed was so comfortable that I did not want to get out of bed in the morning.
• I cannot think of anything that I did not like about this hotel.

“I loved my stay at this hotel. From the moment we stepped foot in the hotel, we felt like we were the most important guest there. All of the employees were very helpful and knowledgeable. The man at the front desk really made sure we felt welcome. The heavenly bed was just that. Heavenly. We did not want to even get out of bed in the morning. The hotel was in a pretty good location. It was just a short walk from the circle downtown. It was close to restaurants as well. We definitely would stay here again.”

Apr 30, 2009 by Jennifer from Cambridge City,IN
Overall Rating: 9

• Location to downtown.
• Would have liked king size bed instead of 2 doubles.

“Great staff, great hotel. Clean, friendly. Would definitely stay there again!”

Apr 1, 2009 by Neil from Waterloo,IN
Overall Rating: 10

• Great location and
  great staff.

“Everything was great!”

Mar 17, 2009 by Stefanie from Rockford,IL
Overall Rating: 6

• Cozy-est beds ever.
• The ridiculous parking situation!

“Nice hotel, but if you are staying as a family-not for you. No free amenities, like breakfast, and the parking for anyone is absolutely ridiculous.”

Mar 10, 2009 by Shelly from Granger,IN
Overall Rating: 10

• The hotel room was very comfortable and clean. My kids and I had a great experience.
• The pool seemed like it could have used a good cleaning.

“The Westin Hotel was beautiful and very accommodating. We will return in the future.”

Mar 4, 2009 by Cathy from Cleveland,OH
Overall Rating: 10

• I liked its central location and the sky walk connection to local businesses.
• I have no complaints.

“This hotel is beautiful, the staff is friendly, the location is great and if it's cold outside they have a sky way so you do not even have to go outside.”

Feb 25, 2009 by Kimberly from Crawfordsville,ID
Overall Rating: 10

• It was centrally located, the restaurant and lounge was awesome and the concierge was very helpful.

“It was beautiful and all of the staff was very accomodating.”

Feb 10, 2009 by TreNikah from Indianapolis,IN
Overall Rating: 9

• The bed was awesome!
• The room was too cold. Thermostat didn't work.

“The overall feeling was great. the bedding and the kings size bed was super. The room was tool cold and when I called facilities they said they were sending someone up. The room was 65 all night or less and here in Indy it was about 30 outside so that was way too cold.”

Dec 26, 2008 by Jamie from Gallipolis,OH
Overall Rating: 9

• Very convenient location.
• Parking was not free.

“Great location, easy access to mall and downtown area. Rooms were clean and comfortable as was the lobby. Didn't like the pay to park garage. Definitely would recommend this hotel to friends and family.”

Nov 17, 2008 by Jim from Vincennes,IN
Overall Rating: 7

• Convenient downtown location.
• No breakfast restaurant.

“Fine hotel, across from the Statehouse. Central location to Convention Center. Small Star bucks in lobby, with one employee.”

Nov 12, 2008 by Debbie from Marion,IN
Overall Rating: 7

• Convenience to business locations.
• The bathroom did not have shelving for toiletries nor plug-in for blow dryer (not female friendly).

“Great hotel. The bathroom was not female friendly.”

Nov 7, 2008 by
Overall Rating: 10

• The employees were very friendly and helpful.
• The price of parking was a bit high.

“It was excellent in every aspect and in a great location.”

Nov 5, 2008 by Kim
Overall Rating: 5

• Location.
• Expense for parking and high prices.

“Parking was 28 dollars a day. Expensive. Separate parking 25 dollars a day but no in and out services. Restaurant and gift shop extremely expensive. Free internet only in lobby. In room 9.95 a day.”

Oct 28, 2008 by Tanya
Overall Rating: 9

• Beds were very comfortable.

“Had a great time. Well worth the money spent.”

Oct 21, 2008 by Kristan
Overall Rating: 9

• The bedding was very nice as well as the coffee.
• Did not like the fact that you were charged for extra coffee.

“Overall a very nice hotel. Was a little disappointed that the pool was out of commission but I understand that this was beyond their control. The real only complaint was I drink decaf coffee. I had a cup when I came in for the night. To have another cup in my room I would've been charged. Other than that it was all very nice.”

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Amenities at The Westin Indianapolis, Indianapolis

24 Hour Front Desk Business Center Coffee Maker in Room Concierge Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room

No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services

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