Residence Inn Indianapolis Downtown on The Canal

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User Reviews for Residence Inn Indianapolis Downtown on The Canal, Indianapolis

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Jan 9, 2008 by Rene' from Columbia, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the kitchenette.
• Breakfast hours were too short.

“The rate was amazing. The set-up of the suite was also good. The fold-out couch was a little less than comfy - but it did its job.”

Jan 5, 2008 by Tracy from Dayton, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Roominess and the breakfast were great.
• NA.

“I would certainly come back to this hotel; it was a great place to visit. Furthermore, the WI FI connection was great.”

Jan 5, 2008 by Twana from Jefferson City, MO
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[6]

• The hotel had an awesome breakfast buffet. All of the staff was very courteous.
• The pool area had an unusual odor and did not seem very clean.

“We enjoyed our stay at the Residence Inn. The staff was all very friendly. The breakfast buffet and evening refreshments were an added bonus to the accommodations. The only negative was the pool area had an unusual odor, therefore keeping us from swimming.”

Dec 21, 2007 by Rj from Staunton, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great location.
• NA.

“Practical choice on north side of Downtown Indy. No downside to this property.”

Dec 16, 2007 by Aaron from Buena Vista, CO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Customer service was fantastic!
• Nothing.

“Front desk staff was on the five star calibers. The breakfast was great. Nice hotel, great, large rooms. Close to Downtown.”

Dec 5, 2007 by Doris from Lovenland, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Room was more than what I expected and the staff was very friendly.
• I had to pay for parking. It should be included in the price of the room.

“Clean-friendly-well equipped-close to everything.”

Nov 29, 2007 by Karen from Lafayette, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was amazing cookies and mixed nuts in the lobby!
• Not a thing.

“Parking of $12 was very reasonable and you get to park just a few feet from the front door; you can come and go easily. Better than the Downtown Marriott where it was $25 mandatory valet parking, so you did not have easy access to your car. This is a fantastic place to stay!”

Oct 23, 2007 by Bill from Grove City, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location on the canal is wonderful.
• Did not have coffee available all day. Coffee service stopped in the lobby at 10:00am.

“Great location located on a European like canal. The hotel is close to sports and museum locations.”

Sep 4, 2007 by Justin from Grand Chute, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly service.
• Pay parking.

“They were very friendly and pleasurable. A very good breakfast as well. It said 2 and a half stars but it definitely felt like a 3 star hotel. Excellent.”

Aug 31, 2007 by Patti from Monett, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Helpful and friendly.

“Every staff member front desk, dining and housekeeping were helpful and very courteous.”

Jan 8, 2007 by Chad from Eugene, OR
Overall Rating: 5
Cleanliness:[7] • Staff:[3] • Location:[7]

• Room was a nice size, though the sink was plugged and broken!
• Too noisy lots of loud children and no parents or staff around!

“I think this is a great location and nice hotel for the price, but the amount of kids on each floor running back and forth was ridiculous! The handicap accessible room is not accessible - sinks and stove far too high to use. and no door access button outside, I think the ado should be notified.”

1 of 1 people found this review helpful.

Feb 19, 2006 by Claudia from Indianapolia, IN
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[9]

• Breakfast.
• Can't retrieve my things.

“I left some things in a drawer and they can't find it. Very disappointing!”

Feb 14, 2006 by Stephanie from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff, amenities (microwave, fridge), and great continental breakfast.
• Rather loud with lots of children running around.

“Overall excellent amenities and staff. Could not have done better for the price!”

Feb 6, 2006 by Laura from St. Louis, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Price, amenities, friendly staff, and big rooms.
• Only a queen-size bed - preferred king-size bed.

“Residence Inn on the Canal was a surprise. We loved the view right out to the canal, and the rooms were very well decorated and spacious. The staff was extra-friendly and helpful.”

Jan 14, 2006 by Dale B. from Hendersonville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It has a wonderful lounge/platform overlooking a European style channel. Great for early morning or late night coffee. Romantic.
• $75 surcharge for pets. But understandable.

“This Hotel has a family resort feel to it, and big city amenities within walking distance. There is an air of romance, great complimentary breakfast, and well trained host and hostesses. Great deal all the way around.”

Jan 6, 2006 by Mike J. from Columbia City, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Nice suites, great complimentary breakfast, short walk to downtown events.
• Had a hard time finding the hotel, but that was probably more my fault.

“I didn't realize this hotel was a suite, nice surprise as well as it was a very upscale 2 1/2 star, I probably would have rated it higher. The complimentary breakfast was a big plus also. Had a very enjoyable weekend with my wife.”

Dec 22, 2005 by Jackie from Crawfordsville, IN
Overall Rating: 8
Cleanliness:[8] • Location:[8]

• I really like the suite concept at Res. Inns, they are very comfortable.
• The snow in the parking lot was never touched during my stay and was quite deep.

“Comfortable, easy to find and fortunately I got a great deal on my stay. Please note many of us are allergic to feathers the pillows and comforter was down-I was stuffed up for hours.”

Dec 22, 2005 by Renee from Fort Wayne, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• It was close to the Downtown Area.
• You almost missed the hotel because the small sign in the front was hidden by parked cars on the street.

“We really enjoyed our stay here and the price was very reasonable.”

Dec 21, 2005 by Lynn from Fort Wayne, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, Nice, Clean.
• Kids running in the halls later at night.

“Except for above all was fine.”

Dec 15, 2005 by David from Omaha, NE
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very nice room.
• Noisy neighbors upstairs kept me up at night.

“Nice facilities, great breakfast.”

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Amenities at Residence Inn Indianapolis Downtown on The Canal, Indianapolis

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Car Rental Desk City Center Coffee Maker in Room Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fire Place Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access In Room Movies Indoor Pool

Iron Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Parking Phone with data port Phone with speaker Picnic Area/Tables Pool Radio Refrigerator Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Wet Bar