Marriott Indianapolis Downtown

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User Reviews for Marriott Indianapolis Downtown, Indianapolis

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Sep 14, 2008 by Hal from Effingham, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The hotel was very clean and central located for my trip.
• Some of the staff spoke very little English.

“I would recommend this hotel to everyone from the business travel to a family traveling for pleasure.”

Sep 14, 2008 by Gary from Naperville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The comfort of the bed.
• No complaints.

“Hotel had an open air feeling from the time you arrive. The rooms are generous in size and well appointed. The beds are comfortable. The staff is well trained and courteous. The location is great whether you are in town for a sporting event on business or on a family trip to enjoy Indianapolis.”

Sep 12, 2008 by Tony from Bownsburg, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great Staff, very helpful and pleasant.
• Bed was not very comfortable, very hard.

“The beds were very hard, could not get comfortable all night, great hotel staff though.”

Sep 10, 2008 by Scott from Fort Wayne, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very comfortable bed and very nice linens and sheets.
• I expected internet access to be included with the room fees and it was over prices at $12.95 per 24 hours.

“Lobby was a bit noisy and over run -- great room service exactly at the time I requested it -- and fairy priced for the service.”

Sep 6, 2008 by Megan from Marion, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful and great location for walking to the mall, canal and restaurants.
• I wished their starbucks stayed open longer.

“This hotel was in a great location for walking to the canal, mall and restaurants. It is beautiful in the rooms and lobby. Also the bed was so comfortable. I highly recommend it. I would love to go back.”

Sep 5, 2008 by Todd from Shelbyville, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Walking distance to everything downtown Indy.
• $21.00 self parking and goes up from there!

“2nd time we have stayed in this hotel. It is in a perfect location to do things downtown. Sports, shopping, or dinning and clubbing.”

Sep 3, 2008 by Barbara from South Bend, IN
Overall Rating: 5
Cleanliness:[10] • Staff:[7] • Location:[10]

• In general, I love this hotel. It's clean, stylish, has a great location.
• The colts.

“Unless your intent is to visit a Colts game, I would definitely not stay here during a home game. I was in town on business, and tried to return to my room at 9:30 p.m. I was stopped, yelled at by a couple of police officers, and forced onto I-70 South (where apparently everyone was headed, since it was nearly the end of the game). All of the streets were completely blocked off surrounding the Marriott, and I basically was stuck driving around the city for an hour and a half. No one at the Marriott warned me that the street would be closed. I was later informed to find a meter on the street and park there (after I had paid the $28 for valet parking). There were no meters available. Again, there was a home game! I was extremely unhappy, and did not understand why the Marriott couldn't have at least warned me about the traffic issues.”

Sep 3, 2008 by Jt from Bowling Green, KY
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean and active location.
• Extra charges for everything: phone, internet, parking.

“The hotel was lovely, but extra charges for often included amenities became ridiculous.”

Sep 2, 2008 by Stacey from Ligonier, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Room size was nice.
• Swimming pool was not open, small child looking forward to swimming.

“Disappointed that I was not informed that the swimming pool was not open and I had a 5 year old that had been talking about swimming for a week.”

Sep 2, 2008 by Melanie from Greencastle, IN
Overall Rating: 4
Cleanliness:[5] • Staff:[9] • Location:[2]

• The restaurant was delicious!
• For a four star hotel I wasn't impressed with the size of the room, amenities, or parking!

“Parking was horrible ($25 for overnight fee even though we were staying at the hotel), $12.95 to use the internet (even 2 star hotels most of the time has free internet!), $5 to boil a pot of coffee in the room! I couldn't believe the extra hidden fees. I thought 'Wow a four star hotel, should be exciting see luxury for a night'. They charged $5 for a bottle of water they left in the room! I was afraid to even touch the shampoo or conditioner for fear I would be charged. The room wasn't any bigger than the Holiday Inn, only difference they had a down comforter and some artwork on the wall. Even Holiday Inn gives free internet and coffee. Just cracked me up. I won't stay there again.”

Sep 2, 2008 by Joanna from Baltimore, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was very clean/comfortable.
• The Marriott charged my credit card $13.95 and I don't know why. Parking was $25.

“This was a very nice hotel with a great location. The only thing that we didn't like was the fact that we got 2 double beds instead of 1 king and the hotel charged my card for $13.95 for no reason and parking was $25.”

Sep 1, 2008 by Debbie from Syracuse, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Wonderful lobby.
• The room was not as nice as I expected (as the Hyatt).

“Overall the hotel met my expectations. The staff was very friendly, the hotel was very clean, and the lobby was very nice!”

Aug 31, 2008 by Carol from Owensboro, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Comfort.
• Limited vending facilities.

“It was nice, difficult to get to, 20.00 a night parking.”

Aug 28, 2008 by Serina from Fishers, IN
Overall Rating: 5
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very nice accommodations and facilities, great location.
• The pool and spa were very crowded.

“We were not pleased because we received a room with two full size beds and we would have like to at least have a queen size bed in order for two of us to be comfortable sleeping together.”

Aug 28, 2008 by John from Fort Wayne, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• Location.
• The bed was too hard, the pillows too soft.

“Overall an excellent place to stay in INDY.”

Aug 28, 2008 by Bryan from Noblesville, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location, helpful front desk staff.
• Parking costs should be included for guests or kept at a reasonable price.

“The hotel is clean and a short walk from the center of Indy. The parking for two cars in the hotel garage actually cost us more. The Hyatt next door allows guests to park for $11, $13 with valet.”

Aug 28, 2008 by Tiphany from Dayton, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The atmosphere was really inviting and set the tone for our 15 anniversary.

“The Marriot Downtown Indianapolis is a four star hotel. The atmosphere is inviting for a romantic getaway, business setting, or just a time away with friends. The convenience of downtown where everything is happening, the mall, nice restaurants, casual restaurants, night life, or just the get up and go made this hotel and it's location worth the stay.”

Aug 26, 2008 by Ruther from South Bend, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Newly renovated.
• Not a 4 star.

“Downtown Indianapolis Marriot has the feel of an upper scale hotel, but it's generic decorations and restaurant service put it closer to a 3 star hotel than a 4 star. General staff seems friendly and attentive, but the restaurant servers do not work as a team the way other 4 star hotel restaurant staff often do. In a 4 star hotel restaurant, at least 4 people should greet your table: host, server, sommelier, and bus person. This hotel only had the server greet my table. Downtown Indianapolis Marriot is, however, a good value and I would recommend it for business travelers and families.”

Aug 26, 2008 by Karie from Danville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly at check-in and we stayed on the 19th floor.
• Can not think of anything.

“At check in the lady was very friendly. It was such a great value and a wonderful night stay.”

Aug 26, 2008 by Kathryn from Westerville, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Clean & comfortable.
• There is a bad smell throughout the hotel on the lobby level.

“Do not eat at the restaurant. Food & service was terrible!”

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Amenities at Marriott Indianapolis Downtown, Indianapolis

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Bath Tub Business Center City Center Coffee Maker in Room Concierge Desk Cribs Available Currency Exchange Elevators Exercise Gym Express Check In Express Checkout Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool Iron Lounge Maid Service

Meeting/Banquet Facilities News Stand Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Secretarial Service Shower TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Vending Machines Video Checkout Wake-up Service Wet Bar