Courtyard by Marriott Indianapolis Downtown [Indianapolis, IN]- Hotel Reviews - MyTravelGuide.com


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Courtyard by Marriott Indianapolis Downtown 2-star

501 West Washington Street, Indianapolis, IN

Courtyard surrounds travelers with the conveniences that make business and pleasure travel easy. Relax and get ready for the day ahead in one of our 235 spacious guest rooms, featuring a large work desk, two phones with data ports, and in-room coffee.[more]

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User Reviews for Courtyard by Marriott Indianapolis Downtown, Indianapolis

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[9.0] • Location:[9.0]
Based on 307 user ratings

Apr 19, 2008 by Jeff from Ottumwa, IA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Great location for walking Downtown.
  • Restaurant could be better.

“Great for walking Downtown.”

Apr 16, 2008 by Paula from Richmond, IN
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Very clean close to Downtown.
  • There is nothing negative.

“Very clean and very helpful staff.”

Mar 25, 2008 by Nancy from Fort Wayne, IN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • They were friendly, helpful in giving directions and suggestions. warm cookies.
  • No microwave in room.

“Met all of our expectations!”

Mar 8, 2008 by Lora R. from Mishawaka, IN
Overall Rating: 6 Overall user rating
Cleanliness:[5] • Staff:[8] • Location:[9]

  • Location for our trip to Riley children's hospital was great.
  • The room could have been more clean and there were two broken lamps in the room.

“Since we were already on edge about our trip to Riley Children's Hospital the friendliness and location were comforting. The handicap accessibility could use some help.”

Feb 12, 2008 by Dale from Portersville, PA
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Clean , friendly staff.
  • No complaints.

“Staff was very helpful in directing us to places we wanted to go as well as check-in and check-out, hotel was clean and orderly.”

Feb 11, 2008 by Brian from Bloomington, IN
Overall Rating: 2 Overall user rating
Cleanliness:[3] • Staff:[3] • Location:[8]

  • Everyone had smiles.
  • No one seemed to care for the comfort of the customer.

“When I first arrived at this hotel I noticed what appeared to be an energetic hotel manager. After receiving my key and having been told the best place to park, I proceeded to my room having to weave between trays of food partly finished food left outside guest rooms. Traveling up the elevator that smelled musty with a slightly smoky undertone, I proceeded down the third floor hallway where my room was located. Upon entering my room I immediately noticed several stains camouflaged amongst the patterned carpet amongst the tears and half dollar sized holes. I proceeded towards the chair in the single room to relax my feet and immediately noticed mud stains on the chair. Deciding that I did not want to get my wool slacks dirty, I heard what sounded like a knock on my door, I went to the door to look out the security hole only to find that it was plugged with a wad of paper. Not being able to see who was at the door I decided to wash up in the bathroom only to notice that the bath tub drain for the tub was broken and sitting on the side of the tub. Having washed, I reentered the single room where the bed, TV, chair and desk were packed. I slowly pulled back the sheets, dreading the worst but hoping for the best. Shocker, the sheets were clean at least I hoped they were.”

Feb 6, 2008 by Todd from Louisville, KY
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[9] • Location:[7]

  • Convenient location.
  • Cold, dirty unappealing room.

“This hotel does not meet the standards of the Marriott chain as I see in other properties.”

Jan 8, 2008 by Rob from Vincennes, IN
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The hotel was clean and attractive with friendly workers.
  • The TGI Fridays restaurant was near my room and I could hear music from there in my room.

“It was very nice over all. The music from the restaurant was annoying but that ended after a couple hours. Also, there was a door adjoining my room to another room. It was unlocked when I arrived. That was a bit of a safety concern.”

Jan 3, 2008 by Renee from Fort Wayne, IN
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[8]

  • The staff was very nice.
  • My room smelled like stale cigarette smoke.

“The location of the hotel was excellent, but there was food on a room service tray in our hallway when we checked in @ 2pm and it was still there when we checked out @ 11am the next morning. Also, there was a sweeper in the hallway for the same amount of time.”

Jan 3, 2008 by Mike from Burke, VA
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Location.
  • No continental breakfast.

“Met our needs. Comfortable. I was pleased with the choice.”

Jan 2, 2008 by Bethany from Panama City, FL
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[7]

  • The bed was very comfortable.
  • They didn't offer any smoking rooms.

“I believe they should tell you before booking the motels whether they offer smoking rooms or if all of them are non-smoking.”

Dec 22, 2007 by Thomas from Louisville, KY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I liked the close location to Downtown attractions and the free way.
  • Doesn't apply to my visit.

“This is a very accommodating hotel for the business and leisure traveler. I will certainly refer this hotel to other people.”

Dec 21, 2007 by Chan from Baton Rouge, LA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean, friendly, convenience.
  • None.

“I would like to stay at the same hotel next time.”

Dec 18, 2007 by Billy from Louisville, KY
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Courteous, friendly, accommodating, spacious, clean.
  • Food at the Fridays restaurant connected to hotel was cold and had to be sent back.

“I would gladly stay there again except for one drawback. They ask for a card in case of incidental expenses. I had no incidental expenses but had two charges to my card when I checked bank statement after arriving home. Placed phone call to hotel and they said that they would remove them .almost five days later charges are still there. They could not give me a reason for the charges.”

Dec 18, 2007 by Barrett from Alexandria, IN
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[7]

  • Everyone was extremely nice and the room was great.
  • A little far from Downtown.

“A+++ great service for a great price. They even gave us a free lunch buffet!”

Dec 13, 2007 by Sonya from Syracuse, IN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • I liked that there was a restaurant on site and close to Downtown.
  • Room was smaller then normal rooms but it was cozy.

“This was a nice hotel for what we paid for. Walking distance from circle center. The TGIF Fridays was very nice to have right there.”

Dec 4, 2007 by Stephanie from Evansville, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I liked the location and having a restaurant on site.
  • There really wasn't anything I didn't like.

“It was a great hotel for the price.”

Nov 12, 2007 by Karen from Lafayette, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Free parking!
  • Nothing.

“This hotel was perfect.”

Nov 10, 2007 by David from Douglas, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The out going, and friendly, staff made our stay quite hospitable.
  • Bathroom linen could have been a wee bit softer.

“All things considered: location, things to do, places to dine, and the property itself. A place I would recommend enthusiastically.”

Nov 6, 2007 by Dean from Frankfort, IL
Overall Rating: 3 Overall user rating
Cleanliness:[7] • Staff:[9] • Location:[8]

  • The staff was fantastic.
  • The room was very loud. Felt like we were outside.

“The hotel was clean the staff was great. However the noise from outside was so loud that I thought that a window was open. Did not sleep very well at all.”

Amenities at Courtyard by Marriott Indianapolis Downtown, Indianapolis

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Car Rental Desk
  • City Center
  • Coffee Maker in Room
  • Connecting Rooms
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Florist
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Ice Machine
  • In Room Movies
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Phone with speaker
  • Picnic Area/Tables
  • Pool
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Vending Machines
  • Wake-up Service
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