Fairfield Inn and Suites Muskegon

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User Reviews for Fairfield Inn and Suites Muskegon, Norton Shores

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Sep 9, 2008 by Anne from North Newton, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Fabulous breakfast bar. Friendly staff, good location.
• Small pool.

“This is a very nice Fairfield Inn. However the price was more in line with the Marriott Hotel not a Fairfield.”

Sep 4, 2008 by Michelle from Williamston, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was excellent. My husband got sick and we were able to check in early!
• The only problem (and it was minor) was that they didn't have real comforters on their beds, just blankets.

“The breakfast, staff, area and pool were top notch. I would definitely stay at this hotel again.”

Sep 2, 2008 by Peggy from Inkster, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was very helpful & friendly.
• Small pool.

“This hotel met all of our needs; clean & the staff was helpful & professional. My family really enjoyed our stay.”

Aug 25, 2008 by Julie from Howell, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness.
• The complimentary breakfast buffet should be open for longer.

“The hotel was very clean. Seemed new. The rooms were nice and the bathroom size much appreciated.”

Aug 21, 2008 by Liz from Scotts, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Friendly service.

“Nice place.”

Aug 12, 2008 by Carrie from Bay City, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very clean, morning staff was outstanding.
• Check in staff was rude.

“The hotel was excellent and the staff at check out was excellent with directions for surrounding attractions.”

Aug 12, 2008 by Kimberly from Milford, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Cleanliness, location, staff was excellent, friendly and helpful.

“I would surely stay at this hotel again. Staff was extremely courteous, helpful, friendly and maintained an attitude of excellence in customer service.”

Aug 8, 2008 by William from Bartlett, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Breakfast.
• Wireless only in lobby.

“Everything was great!”

Jul 24, 2008 by Keith from Detroit, MI
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• The location was fine.
• I didn't like the swimming pool I thought it was too small.

“The stay at Fairfield Inn was decent I don't have any complaints about the room. The only thing I didn't like was the swimming pool. I think the staff closed the swimming area too early. The kids didn't swim because the pool was closed.”

Jul 21, 2008 by Margaret from Grand Blanc, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Staff.
• NA.

“The hotel was fine.”

Jul 15, 2008 by Tony B. from Elk Rapids, MI
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[7]

• Convenient location.
• Price was too high for these accommodations.

“Average hotel, clean, close to shopping. Easy on/off major highway.”

Jun 16, 2008 by Linda from Dexter, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location and friendly staff.

“Very friendly and helpful staff. Great night's sleep on my way to the ferry. Would consider staying here in the future!”

Jun 9, 2008 by Sarah from Pataskala, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Well kept and had a good location.
• Nothing.

“Very comfortable and well maintained. Continental breakfast is always an added benefit. We would stay there again”

May 8, 2008 by Lisa from Muskegon, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Nothing.
• Everything.

“The rooms are small as are the beds. This is the first hotel I have been to, in at least 5 years, that didn't have wireless internet, which totally made my stay at the hotel to do my college mid-term paper (tried to seek quiet and space from my 3 children at home) but was stuck to the desk with a cord on my laptop and no room to spread out my papers and books, it made my visit pointless! I fell in the shower, I am 6 months pregnant and hurt my lower left part of my body. I tried to report this to the front desk because the bath tub does not have any type to slip resistant pads in the bottom of their tubs. I called 3 times to the front desk and received no answer. Later, my 14 yr old daughter came up and told me that the desk person was busy sitting down watching the TV in the other room and did not answer the phone when it rang. My daughter was downstairs using the hotel computer and noticed this.”

Dec 12, 2007 by Al from Plainwell, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Very well managed and clean.
• Small pool.

“A nice new hotel near a mall and several eating establishments.”

Oct 2, 2007 by Michael from Suitland, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• What I was most impressed about my stay was the cleanliness of the room, the large, comfortable bathroom, and the free internet!
• Well, I thought it had a very poor selection of vending machines.

“I had a great stay for a great price. The hotel was situated near highway, but within walking distance of some great dining and shopping. It was very modern and the staffs made me feel very comfortable. Although I didn't indulge myself, I saw other patrons partake in a wonderful continental breakfast the two mornings I was there. I'll remember the name of this hotel and will use it in other places I plan to visit. The accommodations were great!”

Sep 18, 2007 by Cathy from Akron, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Really clean and new and well designed uplifting; great breakfast.
• No complaints.

“Had to pay more for a 2 star hotel than usual, but it was a terrific place to stay. Well designed, conveniently located, and had more of an upscale feel than most hotels in this chain. I'd definitely return!”

Aug 28, 2007 by Angela from Ypsilanti, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great free breakfast.
• Very small pool.

“Great hotel, friendly people great fee breakfast small pool.”

Aug 25, 2007 by Nancy from Paw Paw, MI
Overall Rating: 3
Cleanliness:[10] • Staff:[5] • Location:[10]

• Very clean, friendly staff.
• The beds were uncomfortably hard, smelled smoke and the detector went off at 2 a.m.

“Overall, the hotel was very nice in appearance and staff, however, we called to the front desk because we smelled smoke, and it was dismissed as someone turning on their heat. At 2 a.m. our smoke detector sent an alarm, called to the front desk, they did come up to see if there was smoke and then told us to call if it did again. I did not sleep the rest of the night as I was preparing our escape.”

Aug 20, 2007 by Jenny from Columbus, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable - good sized room-quiet.
• Wish it was pet friendly- fix doors so they don't slam!

“Really great place for the price and star level.”

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Amenities at Fairfield Inn and Suites Muskegon, Norton Shores

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Business Center City Center Coffee Maker in Room Continental Breakfast Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine Indoor Pool Iron

Jacuzzi Maid Service Meeting/Banquet Facilities Microwave Outdoor Parking Parking Phone with data port Picnic Area/Tables Pool Radio Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service