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Residence Inn Montgomery 2-star

1200 Hilmar Court, Montgomery, AL

Residence Inn by Marriott is designed to make you feel at home for a day, a week, a month or more. Our suites give you fifty percent more space than most traditional hotel rooms.[more]

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User Reviews for Residence Inn Montgomery, Montgomery

Average User Rating: 8.5
Overall user rating
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 69 user ratings

Aug 12, 2008 by Pertha from Huntsville, AL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Breakfast, and the special dinner/events at night.
  • The computer for guest was slow and sometime did not work.

“Overall, I had a great stay at the hotel. Would stay there again.”

Jul 28, 2008 by Lesley from Sandoval, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Hot free breakfast.
  • Stairs to upper floor.

“Nice clean room. We had three rooms for our family 2 downstairs and 1 upper level. Not too much fun lugging stuff up the stairs, but it was only one story. Most all units are convenient to pool, and lounge. Breakfast in the lobby was more than expected. Staff was very nice as they gave us a private room for breakfast (we have 10 kids 1-25).”

Jul 17, 2008 by Elba from Fayetteville, NC
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Comfortable, clean, friendly personnel and good service.
  • Bathroom had no vented fan.

“I enjoyed my stay. I find the hotel is suited for a long stay.”

Jul 12, 2008 by Gerry from Montgomery, AL
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[6]

  • Friendly staff, and very clean room.
  • The internet was awful, which greatly reduced the effectiveness of my business trip.

“Hotel was worth the price, but it's wireless internet service was awful at best. The staff was extremely friendly, and the cleanliness was impressive.”

Jun 2, 2008 by Linda M. from Costa Mesa, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Extremely friendly and kind staff.
  • I have nothing negative to say.

“This was the best stay of my entire vacation. Warm, welcoming staff. huge, spacious room. Triple sheeted bed, spotlessly clean suite. Every amenity I could possibly want, including laundry room, clean refreshing pool, Jacuzzi, snacks for sale 24 hours a day, free Wi-Fi, popcorn and coffee waiting in room, close to dining and shopping, full kitchen. If felt like we were house-sitting for a friend rather than staying in a hotel. I was very impressed.”

May 31, 2008 by Judy from Germantown, TN
Overall Rating: 7 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[7]

  • A suite hotel.
  • Tired.

“This hotel sits off the road, tucked back from the road. It backs up to the Interstate road and some of the rooms can be quite noisy. The room was clean, mostly. We had a problem and filled out a comment sheet and talked to the desk staff about it. They seemed to want to correct the problem immediately. Staff seems attentive. I felt that when we arrived we were greeted promptly, but had to ask questions instead of being told, i.e. when is breakfast, etc. We received a room with a king bed, but when I asked if we could get a room with two double beds was informed that there would be an up charge.”

May 26, 2008 by Jill from Sand Springs, OK
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[7]

  • The room was spacious.
  • The bowling alley next door was not pleasant.

“We used this hotel as a stop over on our way to Florida. It was very nice and spacious. The breakfast was great. The bowling alley next door was very noisy and a little unnerving.”

May 16, 2008 by Jimmy from Jackson, TN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great room. Awesome breakfast.
  • A/c was loud when it was on.

“This is a very nice hotel and the staff was great.”

May 12, 2008 by Cathryn from Mobile, AL
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[8]

  • Convenient to interstate highway.
  • Staff members not very eager to serve.

“Hotel is on the level of a Comfort Inn or Days Inn. Amenities were okay, but not luxurious.”

Apr 23, 2008 by Janice from Panama City, FL
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[5]

  • The clerk was very willing to accommodate our comfort when it was found that the maintenance was not available to check on A/C.
  • The A/C did not work and the maintenance were off duty so we were given the option to move after unpacking 3 of us. Not satisfactory.

“Nice rooms for business traveler. Noisy bowling alley next door. Night watchman on duty for added security. Other than A/C problem, great place!”

Apr 21, 2008 by Dan from Suwanee, GA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Nice feel to the place.
  • None.

“Clean, big rooms lots of space.”

Apr 19, 2008 by Amalita from Enfield, CT
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[7]

  • Spacious room, beautiful landscaping, attention to detail, well stocked kitchen.
  • Kitchen appliances need to be updated to look more modern.

“Seeing that the hotel was located beside a bowling alley made me apprehensive as we pulled up. But, I was pleasantly surprised about the service and room we received. Check-in was a breeze, the front desk was friendly and helpful. The room was very clean and very spacious with a king sized bed positioned near a walk-through closet/vanity sink that led to the bathroom. The kitchen had a bar with two stools and everything you need to prepare meals. The living room area was large and included a sleeper sofa, occasional chair end tables, coffee table and desk. It felt like a cute little apartment. The colors, fabrics and furniture was modern and gave off a peaceful feel. Painting the wall at the head of the bed was attractive and made the studio seem like a suite. There was lots of natural light due to the many windows. I especially liked the floor to ceiling windows. I did not like that they accepted pets, though I am sure this is a plus for some. A dog peed on the steps just beyond my door and the owner nor the staff cleaned it up. This put a bit of a damper on the otherwise lovely landscaping and walkways. The pool looked nice though it was not yet open for the season. The area for barbecuing was very nice, with a gas grill and picnic tables. Internet access was available but would be more comfortable if it was in a separate room or area instead of beside the front door.”

Mar 27, 2008 by Sue from Olathe, KS
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Extremely clean and well laid out. Complimentary basket nice.
  • No negatives.

“Followed the Marriott traditions.”

Oct 28, 2007 by Brad from Franklin, TN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Great service, hot food for breakfast and dinner.
  • Did not replace shampoo.

“Very well kept, clean and very friendly staff.”

Oct 5, 2007 by Nikki from Bridgeport, WV
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[7]

  • The hotel room was a suite with a dishwasher, refrigerator, stove, dishes and eating utensils.
  • The hotel was setup as if it used to be a small apartment complex.

“I was surprise to see the room equipped with a dishwasher, stove and refrigerator. There were enough place settings for four people and pots and pans were available for cooking. The hotel is located off a major highway with plenty of restaurants within five minutes of driving. The hotel offered a full breakfast with eggs, potatoes, biscuits, bacon, yogurt, waffles, etc. I was surprised to see condiments like sour cream, ketchup and salsa. Wine and beer was available for patrons in the lobby when we arrived at the hotel in the evening.”

Sep 16, 2007 by Jason from Knoxville, TN
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[7]

  • Loved the evening reception and bingo.
  • A/c unit wasn't working in first room, but were moved promptly without hassle.

“The hotel was a one night stay on our way to the beach. The staff was extremely friendly and our room was to our liking. Would definitely stay at this hotel again in the future.”

Sep 10, 2007 by Laura from Muscle Shoals, AL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • I liked that it had the kitchenette with stove, with dishes to cook with.

“This is a wonderful hotel, with a fully stocked (dishes) kitchen. It had a full size stove and refrigerator.”

Jul 27, 2007 by Btl from Whiteman Afb, MO
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Breakfast, location, amenities, Marriott family of hotels.
  • The pool is in need of repairs/renovation-seemed dirty.

“We try to stay at Marriott family of hotels whenever possible. We have stayed numerous times at the Montg. Residence Inn. The staff is very friendly and accommodating. The rooms were recently redecorated, but I would not say renovated. You can feel the age of the hotel starting to show. The pool is small and the hot tub seemed dirty. There also seemed to be a lot of cars driving through with music booming that were not residents/patrons of the hotel. We did not feel as comfortable/secure in our stay this time as we have in the past. However, the staff is still wonderful, the breakfast spread is great, and the rooms are all non-smoking! We had a small problem with our room and they changed our room immediately and without hesitation!”

Jul 12, 2007 by Robert from Pompano Beach, FL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Convenient and very well maintained throughout.
  • There were no elevators to take luggage to second floor.

“All associates including the Security personnel were polite. friendly, and knowledgeable. The hotel was well maintained and very clean. The morning breakfast was very good and had a well displayed assortment of breakfast food.”

Jun 6, 2007 by Terry from Montgomery, AL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Beautiful room layout.
  • Nothing to dislike.

“I highly recommend it.”

Amenities at Residence Inn Montgomery, Montgomery

  • AM/FM Alarm Clock
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Business Center
  • Coffee Maker in Room
  • Cribs Available
  • Drugstore
  • Exercise Gym
  • Express Checkout
  • Fire Place
  • Florist
  • Free Newspaper
  • Free Parking
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Ice Machine
  • Iron
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • Outdoor Parking
  • Outdoor Pool
  • Parking
  • Phone with data port
  • Picnic Area/Tables
  • Pool
  • Radio
  • Refrigerator
  • Rollaway Beds
  • Safe Deposit Box
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Vending Machines
  • Wake-up Service
Hotel Representatives:

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