Holiday Inn South Bend Downtown

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User Reviews for Holiday Inn South Bend Downtown, South Bend

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Oct 13, 2009 by Kavan from Urbandale,IA
Overall Rating: 9

• The parking was great because of its convenience. Breakfast was more than we expected. Rooms were large and comfortable.
• Since I was traveling through, it was not right on I-80.

“Not much more to say.”

Jul 25, 2009 by Cindy from Dubuque,IA
Overall Rating: 8

• The employees were friendly, and the bar/restaurant area was very nice
• This hotel could be a 2.5 to 3 star with some renovation. The parking garage is very old and spooky.

“Nice restaurants within walking distance, good area if you are touring South Bend. A bit far off the interstate if you are passing through.”

May 14, 2009 by Jimmy Clausen from Lincoln,NE
Overall Rating: 9

• Close to bars, restaurants, and Notre Dame. Spacious and clean rooms.
• The internet did not work and nobody could fix it.

“The Holiday Inn had very clean and spacious rooms. It was downtown, but was in a safe area of town. There were restaurants, bars, and Notre Dame near by. Worth the price to stay.”

May 6, 2009 by Dave from Chagrin Falls,OH
Overall Rating: 10

• Safe garage and very helpful and friendly staff.
• Wireless Internet not good in the rooms away from the center of the building away from the elevators.

“Excellent staff.”

May 6, 2009 by Erin from Angola,IN
Overall Rating: 7

• Fine for what we needed it for.
• THIN WALLS - heard screaming baby constantly.

“Hotel was easy to find, I liked the parking garage attached to the hotel. The restaurant in hotel was closed for a wedding. The walls were extremely thin and we could hear everything next door. My friends and I were up and talking in bed around 3 a.m. and we had two calls from the front desk telling us that we had noise complaints.”

Apr 21, 2009 by Joe from Altoona,PA
Overall Rating: 3

• We froze, the heat didn't work in our room, didn't realize this until about 3:00 am.

“The heat didn't work in the room. We didn't realize this until about 3 am. Didn't call because we felt they would not fix it fast enough. Also we had to pay $5.00 to park in their parking garage. Why would they charge for this? The ice machine on floor 9 didn't work. I had to call the desk to find that the ice machines were on 14 and up that worked. The room was clean but I thought we would get 2 double beds not just one king bed.”

Apr 1, 2009 by Darlene from Mishawaka,IN
Overall Rating: 5

• Location.
• No heat.

“Overall the hotel was clean and in a good location, but decor was just stuck back in the late 60's. Had temperature control in the room but it didn't work. It just needs to be upgraded. Not sure if I would stay there again.”

Mar 31, 2009 by Kim from Midlothian,IL
Overall Rating: 10

• Parking in the building/friendly staff/very clean.
• Have to pay for parking (although minimal-$5/night).

“Excellent!”

Sep 18, 2008 by Jeanne
Overall Rating: 10

• Roomy and clean.
• N/A

“I didn't quite expect the hotel to be as nice as it was since it was only a 2 1/2 star but I was really surprised. Adequate towels, comfortable bed, very roomy and easy access to the elevator. Everything was very clean. Shuttles to the game were right in front of the hotel. All in all, a great experience.”

Sep 8, 2008 by Dave from Fort Wayne, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The nights get long when you are by yourself and I got a requested room with a view on the 15th floor which helped.
• Like a lot of Holiday Inns the carpet in the room a little aged.

“Great location great room with a view.”

Sep 6, 2008 by Adam from Fort Calhoun, NE
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• They have free wireless internet.
• No refrigerators in the rooms.

“This is a good hotel; it's a little pricier, but the rooms are clean and the service is good. The free wireless internet was much appreciated.”

Aug 29, 2008 by Ashley from Indianapolis, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Central location to our various destinations in the area.
• Room seemed old & needs cosmetic help.

“We had a nice corner room with full windows on 2 sides of the room. It gave a nice view of Notre Dame's campus, Golden Dome, etc. The room was spacious but needs cosmetic updates. The bed and pillows were horrible, so we did not sleep well.”

Aug 19, 2008 by Virginia from Bowie, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Upgraded to a suite.
• First night stay, room was humid and carpet damp.

“Overall pleasant stay. Room on first night was very humid and floor was damp. Second night stay we were upgraded to a lovely suite.”

Aug 15, 2008 by Catherine from Eaton Parids, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Covered, safe parking, easy access to elevator & room - easy to check in & out.
• Bathroom counter top was too small for female traveler.

“Great access to downtown businesses - easy to find & navigate. Clean & professional.”

Aug 12, 2008 by Maria from Middlebury, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location!
• Facilities close a little early.

“We had a great time! We are actually kind of local to this hotel but just wanted to get away from life for a night. It was great and definitely met expectations. The location is awesome.”

Aug 3, 2008 by Scott from Blue Bell, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Large spacious room.
• Room didn't have any shampoo, conditioner in the bathroom. Only two bottles of hand lotion.

“Large, clean rooms, excellent location. Nice staff. Very good experience.”

Jul 12, 2008 by Mark from Greenwood, IN
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Nothing.
• Staff.

“When checking in the manager made sure to point out in front of other guests that they do not have to provide me with a non-smoking room or a king. She told me to park out back because my vehicle would not fit in the parking garage, I got a ticket. My room had vomit on the counter top. This is not a 2 1/2 star hotel to me. It's a Holiday inn!”

Jul 10, 2008 by Allison R. from Lancaster, PA
Overall Rating: 4
Cleanliness:[4] • Staff:[2] • Location:[1]

• It was sort of clean.
• In a very bad section of town, staff was rude and seemed angry we were there.

“This hotel was terrible. Not only is it in a very frightening area, but the staff is rude as well. At one point when I was asking about the parking fee, they told me I shouldn't worry about it. They seemed annoyed we were there. The hotel smelled musty and bordered on clean. The staff was continuously rude. They neglected to clean our room on day 2 so we simply requested additional towels. Half an hour later 2 men arrived to provide four complete sets of towels. The manager told them to give us 4 so we didn't have to call down again. There were only two of us staying there. You couldn't pay me to stay in this hotel again.”

Jul 10, 2008 by Angie from Lasalle, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.

“Overall a nice hotel, good location. Housekeeping entered our room twice on our check-out day, when we hadn't left, which was inappropriate.”

Jul 8, 2008 by Heather from Bloomington, IN
Overall Rating: 5
Cleanliness:[4] • Staff:[9] • Location:[9]

• Friendly staff.
• Room was not satisfactory. The toilet kept clogging and over flowing.

“NA.”

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Amenities at Holiday Inn South Bend Downtown, South Bend

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub City Center Coffee Maker in Room Connecting Rooms Copy Service Cribs Available Desk with lamp Email Service Executive Level Exercise Gym FAX Fire Alarm with Light Free Airport Shuttle Free Newspaper Hairdryers Available

High Speed Internet Access Ice Machine In Room Movies Indoor Pool Internet Access Iron Laundry/Valet Services Lounge Parking Pets Allowed Pool Porters Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Security Sprinklers In Rooms Television with Cable

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