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Holiday Inn South Bend-City Center 2-star

213 W. Washington Street, South Bend, IN

The Holiday Inn Hotel South Bend. The premier address in South Bend! A variety of oversized rooms are perfect for extended stays or just the night.[more]

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User Reviews for Holiday Inn South Bend-City Center, South Bend

Average User Rating: 7.5
Overall user rating
Cleanliness:[7.5] • Staff:[7.5] • Location:[8.0]
Based on 51 user ratings

Sep 8, 2008 by Dave from Fort Wayne, IN
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The nights get long when you are by yourself and I got a requested room with a view on the 15th floor which helped.
  • Like a lot of Holiday Inns the carpet in the room a little aged.

“Great location great room with a view.”

Sep 6, 2008 by Adam from Fort Calhoun, NE
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • They have free wireless internet.
  • No refrigerators in the rooms.

“This is a good hotel; it's a little pricier, but the rooms are clean and the service is good. The free wireless internet was much appreciated.”

Aug 29, 2008 by Ashley from Indianapolis, IN
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Central location to our various destinations in the area.
  • Room seemed old & needs cosmetic help.

“We had a nice corner room with full windows on 2 sides of the room. It gave a nice view of Notre Dame's campus, Golden Dome, etc. The room was spacious but needs cosmetic updates. The bed and pillows were horrible, so we did not sleep well.”

Aug 19, 2008 by Virginia from Bowie, MD
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Upgraded to a suite.
  • First night stay, room was humid and carpet damp.

“Overall pleasant stay. Room on first night was very humid and floor was damp. Second night stay we were upgraded to a lovely suite.”

Aug 15, 2008 by Catherine from Eaton Parids, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Covered, safe parking, easy access to elevator & room - easy to check in & out.
  • Bathroom counter top was too small for female traveler.

“Great access to downtown businesses - easy to find & navigate. Clean & professional.”

Aug 12, 2008 by Maria from Middlebury, IN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Location!
  • Facilities close a little early.

“We had a great time! We are actually kind of local to this hotel but just wanted to get away from life for a night. It was great and definitely met expectations. The location is awesome.”

Aug 3, 2008 by Scott from Blue Bell, PA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Large spacious room.
  • Room didn't have any shampoo, conditioner in the bathroom. Only two bottles of hand lotion.

“Large, clean rooms, excellent location. Nice staff. Very good experience.”

Jul 12, 2008 by Mark from Greenwood, IN
Overall Rating: 1 Overall user rating
Cleanliness:[1] • Staff:[1] • Location:[5]

  • Nothing.
  • Staff.

“When checking in the manager made sure to point out in front of other guests that they do not have to provide me with a non-smoking room or a king. She told me to park out back because my vehicle would not fit in the parking garage, I got a ticket. My room had vomit on the counter top. This is not a 2 1/2 star hotel to me. It's a Holiday inn!”

Jul 10, 2008 by Allison R. from Lancaster, PA
Overall Rating: 4 Overall user rating
Cleanliness:[4] • Staff:[2] • Location:[1]

  • It was sort of clean.
  • In a very bad section of town, staff was rude and seemed angry we were there.

“This hotel was terrible. Not only is it in a very frightening area, but the staff is rude as well. At one point when I was asking about the parking fee, they told me I shouldn't worry about it. They seemed annoyed we were there. The hotel smelled musty and bordered on clean. The staff was continuously rude. They neglected to clean our room on day 2 so we simply requested additional towels. Half an hour later 2 men arrived to provide four complete sets of towels. The manager told them to give us 4 so we didn't have to call down again. There were only two of us staying there. You couldn't pay me to stay in this hotel again.”

Jul 10, 2008 by Angie from Lasalle, ON CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Location.

“Overall a nice hotel, good location. Housekeeping entered our room twice on our check-out day, when we hadn't left, which was inappropriate.”

Jul 8, 2008 by Heather from Bloomington, IN
Overall Rating: 5 Overall user rating
Cleanliness:[4] • Staff:[9] • Location:[9]

  • Friendly staff.
  • Room was not satisfactory. The toilet kept clogging and over flowing.

“NA.”

Jun 28, 2008 by Ted from Birmingham, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Nice view from room.
  • 2 vending machines took about $2 from me.

“Nice hotel, I would recommend. Felt safe and comfortable. Vending machine took $2 from me and did not give me candy and a pop.”

May 8, 2008 by Chadman from Covert, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The water pressure.
  • I did not like the fact that for the price I paid, there was no microwave.

“Overall, I enjoyed my stay. The room should have had a microwave, but everything else was great. I plan on returning in the future.”

Oct 24, 2007 by Maureen from Fairfield, CT
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[9]

  • Spacious rooms and bathrooms.
  • The beds are uncomfortable.

“Great value, comfortable space in rooms but beds needs updating.”

Oct 20, 2007 by Lorelle from Albertson, NY
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • It was clean and weakly kept. The service was fine.
  • I stayed a short time, so for what I needed, it was fine.

“The hotel was nice and easily accessible for my son to get me. How do I know that what I paid for the hotel was a reasonable price?”

Sep 6, 2007 by Christin from Macon, GA
Overall Rating: 2 Overall user rating
Cleanliness:[6] • Staff:[1] • Location:[7]

  • Spacious room but we got stuck on a smoking floor.
  • Hotel staff and the elevators need updating.

“They wanted to change my rate by more than $100 because it was a special even weekend and they claimed they could just do that if they wanted to.”

Aug 15, 2007 by Renee from Kenosha, WI
Overall Rating: 4 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Conveniently located.
  • I am a smoker, no room ventilation, had a smoking room with no ash trays, water leaked in my room from the room above.

“Stayed at the holiday inn, was quite surprised with the quality of the rooms. Although they were clean, very old, no upgrades.”

Mar 21, 2007 by Jesse from Germantown, WI
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[3] • Location:[8]

  • Near the concert venue (Morris Pac).
  • No ice machines.

“The people were not very friendly but that didn't matter as we were not there to spend time with them. My girlfriend and I enjoyed being near the Morris Pac, a walk able distance.”

Nov 12, 2006 by Mike M from Ontario, Canada
Overall Rating: 1 Overall user rating
Cleanliness:[2] • Staff:[5] • Location:[10]

  • Great Location.
  • Too many to list!

“I recently stayed at this hotel while attending an RVIA troubleshooting session which was held at the Century Center. Or I was stuttering. The room had no fridge which was one of our requests. The roll away bed that was requested, fell apart 3 days into my stay. This bed was also very uncomfortable. The room looked like it was from the 70's, its time to update those disgusting floral bed sheets. The rooms A/C & Heater where very loud, and the switch was almost hanging out the wall? The toilet would run every 15Min's for some reason. The pool looked like it had a thin layer of scum on it. My towels I swear where washed in pure bleach. I could go on and on about this place, I will never stay at this hotel again that¿s for sure. ”

Apr 9, 2006 by Louis from Crown Point, IN
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • The view

“The hotel was nice. But little pricey. ”

0 of 1 people found this review helpful.

Amenities at Holiday Inn South Bend-City Center, South Bend

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Bar/Lounge
  • Bath Tub
  • City Center
  • Coffee Maker in Room
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Desk with lamp
  • Email Service
  • Executive Level
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Free Airport Shuttle
  • Free Newspaper
  • Hairdryers Available
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Internet Access
  • Iron
  • Laundry/Valet Services
  • Lounge
  • Parking
  • Pets Allowed
  • Pool
  • Porters
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Security
  • Sprinklers In Rooms
  • Television with Cable
Hotel Representatives:

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