HYATT PLACE NASHVILLE NORTHEAST

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User Reviews for HYATT PLACE NASHVILLE NORTHEAST, Hendersonville

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Nov 16, 2009 by Scott from Columbia,MO
Overall Rating: 10

• Great staff, location and great rooms.

“Close (within 20 min) of downtown Nashville. In a safe neighborhood with many places to dine and shops were close by. Would recommend to anyone.”

Sep 26, 2009 by Adrienne from Hendersonville,TN
Overall Rating: 10

• Hotel rooms were an excellent size.

“Beautiful hotel and very comfortable.”

Aug 27, 2009 by Jerry from Cadiz,KY
Overall Rating: 8

• The housekeeper went downstairs to get paper cups without even being asked.
• Please give the reception workers lessons in smiling.

“I made a request to have a king room and got a double/double. It was a handicap room but the only difference is it has grab bars in the tub. That just is not true, the work desk is smaller (I was there on business with lots of paperwork!), the bathroom area is taken up with a huge handicap shower chair, the wet bar is smaller, the split bathroom does not exist, there is no counter in the bath/sink area, etc. Please don't mislead me. I am a huge user of Hyatt Place hotels.”

Aug 10, 2009 by Mary from Jacksonville,FL
Overall Rating: 10

• Beautiful room, excellent service, friendly staff.
• Nothing.

“Wonderful stay at amazing price.”

May 12, 2009 by James from Parsippany,NJ
Overall Rating: 10

• One word: outstanding.
• one word: nothing.

“The overall quality of this hotel was outstanding. I would recommend this hotel for everyone. The services could not be beat. The staff was extremely helpful.”

Apr 28, 2009 by Dee from Santa Rosa,CA
Overall Rating: 9

• Very friendly staff, clean rooms with mini fridge and serve good espresso drinks..
• Very small bathroom, and no microwave in room.

“The hotel is really nice and well maintained. The lobby had plenty of sitting area to read or gather with friends. The staff are friendly and accommodating. The lobby serves great espresso drinks for coffee lovers. The free breakfast is limited to fruits bread and cereal so you pay extra for waffles and eggs. Our room was clean and well kept. There is a sitting area, office space that is partially separated from the bedroom area. However, the bathroom could be a little bigger for a three star hotel. Overall, we enjoyed staying a week at this hotel and would recommend it to friends and family.”

Apr 1, 2009 by Robert from Saint Michael,MN
Overall Rating: 10

• Very good business communications network.

“We enjoyed our stay. The room was comfortable and very well decorated. The large screen TV with computer connections was a plus. I was able to conduct business from the room with out a hitch. We would highly recommend this hotel for business and pleasure travelers.”

Feb 4, 2009 by Miriam from Memphis,TN
Overall Rating: 8

• Very clean, modern and comfortable.
• Fairly far from the city.

“The whole hotel was clean and bright and very contemporary decorated. The room was very nice with comfortable furniture, bed and linens. Plush towels and a large flat screen TV were a nice plus.”

Feb 4, 2009 by William from Candler,NC
Overall Rating: 9

• It's a hotel instead of a motel. Meaning the entrance to the room is inside instead of outside.
• Unless the desk is moved you can't watch TV while sitting at the desk.

“I've stayed at this hotel several times. The staff was always friendly and helpful. However, their computer check in/out system is a bit over complicated. Whenever I've extended my stay it seems to take longer to just re-program the key card then when I initially check in. Also they have an automatic air scent sprayer near the hotel entrance. The scent is strong and unpleasant.”

Jan 5, 2009 by Rebecca from Aurora,OH
Overall Rating: 9

• The modern design was refreshing and sleek.
• There were stains in the carpet in our room and it would be nice if they would add a waffle iron to their breakfast room for something hot to eat.

“A very nice, new, contemporary hotel. Very comfortable beds and pillows, love the small kitchenette in the room. Only complaints were a few large stains in the carpet and no waffles for the breakfast, both of which surprised me for a Hyatt property.”

Dec 17, 2008 by Deborah from Birmingham,AL
Overall Rating: 10

• Location, cleanliness, comfortable room.
• Not one thing.

“I was very pleasantly surprised because this hotel was rated 2 stars. It was much better than that. The room was very clean, the design of the room was wonderful and the big screen TV was a bonus. It was very relaxing and comfortable. Continental breakfast was nice also.”

Nov 27, 2008 by Tim from Bowling Green,KY
Overall Rating: 6

• Very nice and modern, huge
  TV and early checkin and late checkout.

“It was a very nice place. It was out of the way of our destination but we were happy to make the drive for a nice place but when we got there we were stuck in a double bed. I would have been happier with a queen in a crappy hotel. Would appreciate some sort of reimbursement.”

Aug 23, 2008 by Rhonda from Radcliff, KY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Clean, appealing to the eye, great friendly service.
• One employee that was working to remove the continental breakfast was somewhat rude to patrons.

“Overall this was a great place for the kids and I to stay. All employees but one went out of their way to be friendly and helpful to those staying there. All of the common areas were spotless. My room was spotless. Just about anything you could want or need was at your fingertips.”

Aug 14, 2008 by Nancy from Saint Louis, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• It was located where we needed to be.
• It was not clean on arrival.

“Upon arrival we were told that we couldn't have the king size bed room because they didn't have one clean. I found this odd considering we checked in at Midnight, not at 11:30 am when checkouts are at 11:00 am. They couldn't get a room cleaned in 13 hours? Then when we arrived in our room, it was not clean and looked like someone was still there. The ironing board and iron were out in the middle of the room. There was a McDonalds drink cup setting out. There were dirty towels laying out. The bed was made but looked like someone had just been laying on it. There was beer left in the fridge and 2 liter soda left out on the counter. They couldn't clean our king size room we ordered so they give us a room with 2 double beds that was not clean.”

Aug 12, 2008 by Mike from Marietta, GA
Overall Rating: 1
Staff:[1] •

• Looked like a beautiful property; only wish we had been able to stay there.

“When we arrived at the hotel at 5 pm, we were told that they had overbooked and we were being walked to a far-inferior hotel, that would be at least two star-levels.”

Aug 11, 2008 by Glen from Goodlettsville, TN
Overall Rating: 7
Cleanliness:[5] • Staff:[6] • Location:[8]

• Flat screen TV pool.
• They did not empty trash by the side door during my stay.

“Nice room, lobby, pool. Someone should empty the various trash receptacles on a timelier basis. $2 for a Pepsi is acceptable, but to add 18 cents tax was in poor taste.”

Aug 4, 2008 by Carol from Thayer, MO
Overall Rating: 5
Cleanliness:[8] • Staff:[1] • Location:[10]

• Location.
• Staff.

“Had problems with rooms that took 2 days to resolve because of staff members that did not care.”

Aug 1, 2008 by Mike from Muskego, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Rooms much bigger and nicer then expected.
• Nothing.

“Took family on trip to Atlanta, and this was our stopping point for the first day. Kids loved everything about this place. Begged us to stay longer. No pool inside, but very nice pool outside. I was shocked that this place was only a two and one half star hotel. Would stay at this hotel again in a heart beat.”

Jul 17, 2008 by Micah from Camden, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large rooms with comfortable beds.
• The vanity being in front of the beds, because the lighting wakes up people trying to sleep.

“We had a wonderful stay and will be back. Friendly, helpful staff and large comfortable rooms.”

Jul 16, 2008 by Tracy from Fayetteville, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• The 42' wide screen plasma TV.
• That they were painting the hall ways with an oil base paint that smelled the whole 5 days that we were there.

“The staff was very nice and the rooms were very clean. But there so called breakfast was nothing but breads and fruit with very bad coffee.”

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