Extended Stay America Nashville/Brentwood

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User Reviews for Extended Stay America Nashville/Brentwood, Brentwood

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Sep 2, 2008 by Josh from Marysville, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[5]

• Nothing.
• Office was a dump, sink & tub would not drain, stains on sheets.

“This hotel was more like a ghetto motel. The room has not been updated in at least 20 years. The tub leaked into the kitchen when taking a show. The sink bathroom sink took 30 min to drain after shaving. The bed sheets had stains on them. If it wouldn't of been midnight when we arrived, we would of definitely went somewhere else. This hotel is a dump, avoid at all cost.”

Aug 30, 2008 by Joyce from Decatur, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The room was clean and spacious.
• It did not have an exercise room or swimming pool.

“Nice, clean, spacious rooms with friendly staff.”

Aug 7, 2008 by David from Knoxville, TN
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Not nasty.
• Charge for Wi-Fi, charge for cleaning room daily.

“Good hotel, clean, good location, but lowest on any amenities. Need to bring own pillows, worse than most. Great kitchen area worth looking into because of kitchen if stay is week or longer. TV small, limited channels.”

Aug 4, 2008 by Harold from Memphis, TN
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[7]

• Nice people.
• Charged extra 3 a day to clean room.

“Mostly ok.”

Jul 22, 2008 by John from Oak Ridge, TN
Overall Rating: 6
Cleanliness:[1] • Staff:[6] • Location:[8]

• Location.
• Room was not clean candy wrappers on the floor, and used razor in the bathtub closure.

“Good location, good layout, room smelled and house keeping did very poor, work. Hotel chain needs to use some sort of quality control on the house keepers.”

Jul 15, 2008 by Cristi from Berea, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Cleanliness of room, quiet, nice neighborhood, set up like an efficiency.
• No breakfast.

“This is a nice efficiency style lodging facility. I was pleasantly surprised at the space of the room and quality of the furniture. Would definitely stay there again.”

Jul 11, 2008 by Dave from Columbus, IN
Overall Rating: 3
Cleanliness:[2] • Staff:[9] • Location:[9]

• Not much.
• Dirty stairwells and walkways. Small pillows, small TV, and cheap bed.

“It should definitely be rated as a one-start.”

Jul 8, 2008 by Erin from Fort Wayne, IN
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[3]

• The only thing I can think of is that it had a refrigerator.
• It was dirty, the bare minimum we would have expected.

“This hotel looks like it is more meant for may be business travelers, or people staying by the week. It was dirty, not continental breakfast which is normal, the door would not latch very easily, and opened into the outdoors.”

Jul 8, 2008 by David from White Pine, TN
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[2]

• Nothing I had to pay to use the internet.
• I had to walk up to the 3rd floor.

“I had to pay to use the internet and had to walk up to the 3rd floor.”

Jun 9, 2008 by Tammy from Forney, TX
Overall Rating: 1
Cleanliness:[8] • Staff:[9] • Location:[9]

• Nothing.
• The room was filthy, and they changed rooms which was little bit better I had to purchase cleaning supplies to clean the room.

“This hotel looks great from the out side it is very out dated. It had cob webs in the corners and bugs, no shampoo.”

May 31, 2008 by Laurie from Tremont, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• The kitchen.
• Had 3rd floor room difficult for my elderly mother to climb 3 flights of stairs.

“Clean, friendly staff, and comfortable accommodations. Felt very safe where hotel was located.”

May 30, 2008 by Caleb from La Vergne, TN
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[8]

• Good location.
• Filthy, broken toilet, lazy staff, cigarette holes in comforter.

“This hotel was awful. We had to switch rooms after bringing everything up 2 flights of stairs because the toilet wouldn't flush and there's no night maintenance person! The next room had cigarette holes in the comforter and smelled like mold. I can't believe how awful this hotel was.”

May 22, 2008 by Eileen from North Olmsted, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Handicapped accessible room with parking at the door.
• Nothing.

“The front desk personnel were more than helpful, courteous and friendly.”

Apr 10, 2008 by Leslie from Camden, TN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very comfortable and convenient.

“I really enjoy my evening's stay. I felt very comfortable and safe.”

Apr 6, 2008 by Jan from Prior Lake, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean rooms, friendly staff, and clean kitchen area.
• I've stayed here twice and have nothing bad to say.

“The staff was very friendly and helpful. The room was nice and clean.”

Apr 2, 2008 by Pat from Machesney Park, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was fine.
• Only one bed, but they did provide a rollaway bed.

“It was fine for just an overnight.”

Apr 1, 2008 by Ed from Sandy, UT
Overall Rating: 3
Cleanliness:[6] • Staff:[6] • Location:[6]

• Cable TV.
• Hard to rest constant noise.

“Extremely noisy.”

Apr 1, 2008 by Lisa from Tupelo, MS
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

• Nothing.
• Dirty, poor service, smelled of smoke and was called non-smoking, poor water supply, poor equipment, poor heating, poor bedding, poor everything.

“I would never accept an Extended Stay reservation again.”

Mar 26, 2008 by Peter from Oak Ridge, TN
Overall Rating: 4
Cleanliness:[3] • Staff:[4] • Location:[7]

• Location.
• Booked the room for 2 adults, room only had one bed.

“Overall, the room was dirty. No shampoo or conditioner. No hair dryer. No chair. No cream for the coffee. Booked the room for 2 adults, room had only one bed. Staff switched to a room with two twin beds which was extremely cramped. Would not choose this facility again.”

Mar 23, 2008 by John from Bruceville, IN
Overall Rating: 2
Cleanliness:[2] • Staff:[6] • Location:[6]

• Location ok.
• Dirty, smoky; no amenities.

“This was one of the worst hotel experiences I've had in years. It is not worthy of two stars--one is generous.”

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Amenities at Extended Stay America Nashville/Brentwood, Brentwood

AM/FM Alarm Clock Coffee Maker in Room Handicapped Rooms/Facilities Modem Lines in Room No Smoking Rooms/Facilities

Parking Pets Allowed Safe Deposit Box Television with Cable