Amerisuites of Brentwood

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User Reviews for Amerisuites of Brentwood, Brentwood

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Oct 26, 2009 by Charlotte from Owensboro,KY
Overall Rating: 10

• Clean and
  comfortable.
• Want vending machines on each floor.

“Clean, friendly, far enough away from highway. That traffic sound was not a problem. Everyone was friendly and more that willing to help.”

Oct 8, 2009 by Kathy from Milan,TN
Overall Rating: 9

• The suite atmosphere.
• Location of the TV.

“It is very nice and convenient to several restaurants and shops. The room was laid out well and it was nice to have the sitting area to read if someone else wanted to go to bed but the bathroom area was very small. Overall, it met our needs well.”

Jul 15, 2009 by Susan from Springfield,MO
Overall Rating: 10

• The hotel manager gave exceptional customer service!
• Location, traveling south on I-65 you can not exit left onto Old Hickory, forcing you to make a u-turn to get to hotel.

“The view is fantastic, the service from the staff is exceptional and the pillow top mattress and down pillows are oh so wonderful!”

Jun 27, 2009 by Randy from Wesley Chapel,FL
Overall Rating: 10

• They treated us like we were the only guests there.
• I felt like the fitness area was a little warm.

“All I can say is that they treated us like super stars. They were so friendly and accommodating. Everyone was so professional. We will definitely be returning to this hotel.”

Jun 4, 2009 by Heidi from Port Orange,FL
Overall Rating: 5

• I love Hyatt Place but this location was not clean and the parking lot back door was broke so any one can walk in!
  without a key.

“I have stayed at brand new Hyatt Place hotels, very neat, clean I love them but this location was older, not as crisp, clean nor was it very safe the back door was not locking and anyone can walk right in! I had left at 5 am in the morning and the back parking lot did not have great lighting also a danger for a mom with her two kids traveling! Other Hyatt's in Louise ville KY and Chicago IL have been wonderful and I will stay at these two locations in a heart beat.”

May 27, 2009 by judy from Germantown,TN
Overall Rating: 8

• Nice employees.

“Hotel
was on a hill, but near restaurants and shopping. The continental breakfast was skimpy and
hotel employees were very nice.”

May 27, 2009 by Debbie from Naperville,IL
Overall Rating: 8

• Staff was very friendly and helpful.
• Breakfast was a little bit of a let down.

“Overall very pleased!”

Apr 14, 2009 by Kris from Mattoon,IL
Overall Rating: 8

• Easily accessible. Friendly staff.
• Bathroom in the room was very small.

“We enjoyed the stay and the modern features.”

Apr 10, 2009 by Marc from Kathleen,GA
Overall Rating: 8

• Staff was very friendly and TV was great.
• Tubs were dangerously slippery and bathrooms were almost too small.

“This property was very well managed with very good staff.”

Feb 24, 2009 by Kathy from Gurley,AL
Overall Rating: 9

• TV, split den/ bedroom and sofa.
• Bathroom was really small.

“Very nice. Remodeling was nicely done. Loved the large den area with refrigerator.”

Feb 8, 2009 by Randy from Batesville,IN
Overall Rating: 5

• Room was spacious.
• Shower would change from hot to cold by itself, and refrigerator didn't work.

“A good 2 star maybe, but not a 3 star. Although the room was spacious and it had a large flat screen TV, which was nice, the water when taking a shower kept going from hot to cold. Refrigerator didn't work (found out after I had bought a few refrigerated items)and, after talking to the front desk, they told me that most of the refrigerators in the hotel didn't work.”

Feb 4, 2009 by Jerry from Cadiz,KY
Overall Rating: 8

• Great hotel experience ruined by noise.

“Friendly greeting, good room, great location ruined by screaming children in the hallways, running and jumping in the room above, banging on the walls in the room beside me. You can also tell the bad economy is hurting the hotel, not as many towels as usual, soaps and shampoo bottles not changed, fewer hotel staff, cheaper breakfast items.”

Jan 22, 2009 by Andy from Frankfort,KY
Overall Rating: 9

• Great fitness center.
• Bathroom (toilet, tub) very cramped.

“Great location in South Nashville/Brentwood. Too bad an outdoor pool (January). Nice fitness equipment.”

Jan 17, 2009 by Beth from Jackson,TN
Overall Rating: 9

• Modern, spacious room that was extremely clean.

“This hotel was very modern and extremely clean. The staff was very friendly and helpful. Although the bathrooms are on the small side, the way they are laid out was very practical and the finishes of the sink area felt very upscale. We loved the separate sitting area (with a foldout bed that could sleep kids if needed) and the huge flat screen TV that swiveled between the bed and couch. The bed was firm and comfy and the linens appeared very clean. Loved the wet bar area and mini fridge, especially if we would have been staying longer. The free computers in the lobby were also a nice feature as we lost a cell phone on the trip and needed to look up some numbers. All in all, would highly recommend this hotel.”

Jan 2, 2009 by Dave from Dayton,OH
Overall Rating: 10

• High class from personal greeting at the desk to contemporary furnishings. The bed was superb.
• Bathroom outlet was faulty.

“Beautiful lobby and rooms, warm staff welcoming, excellent continental breakfast, nice views, and very comfortable bed and furnishings made for a pleasant surprise. Although it was closed for the season, the outdoor pool was unexpected since it was not listed as an amenity.”

Dec 10, 2008 by Carol from Newport,TN
Overall Rating: 9

• Comfortable, clean, friendly staff, spacious rooms and great television.
• Bathroom was small.

“My family was very pleased with this hotel and we will stay there again.”

Dec 10, 2008 by John from West Lafayette,IN
Overall Rating: 10

• Updated rooms, excellent breakfast.
• Nothing.

“This is a former Amerisuites Hotel that has been taken over by Hyatt and is now a Hyatt Place. Hyatt has done a first class job of renovating the hotel and offering large, well appointed rooms and a quality breakfast. Definitely will stay there again when I am in Brentwood.”

Dec 2, 2008 by Jon from Farmville,VA
Overall Rating: 8

• Clean, large rooms. Very comfortable.
• Breakfast service was poor; understaffed.

“This hotel, just off I-65 South, is very convenient to downtown and shops south of Nashville. The room was large and comfortable - really a mini-suite; although the bathroom was very small. The staff was helpful, but unsure about particular stores locations when asked for directions and/or distance. The continental breakfast was comparable to a hotel rated with fewer stars, and the staff was shorthanded in keeping coffee urns full as well as replenishing bagels/bread and fruit. Overall, I would recommend the Hyatt Place - Brentwood as a place to stay when traveling through the area, or for a short-term stay.”

Dec 1, 2008 by Bill from Plainfield,IN
Overall Rating: 9

• Location, staff and facilities.
• Bathroom in my room was really small.

“This was a repeat stay for me. This hotel was completely refurbished about 4 years back. It is clean, bright and well appointed. The staff was exceptional this trip. A really good buy.”

Nov 16, 2008 by Jim from Knoxville,TN
Overall Rating: 9

• The room was very clean and had great electronics.
• The parking in the rear could be better lit.

“Well situated, conveniently located with very clean room. Excellent entertainment options inroom-nicest access panel I have seen at any hotel at any price. Internet access was quick and easy to use. Good job.”

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Amenities at Amerisuites of Brentwood, Brentwood

24 Hour Front Desk AM/FM Alarm Clock Adjoining Rooms Air Conditioned Americans with Disabilities ACT ADA Compliant Audio Visual Equipment Bar/Lounge Barber Shop Boating Breakfast Business Center Coffee Maker in Room Computer in Room Conference Facilities Connecting Rooms Continental Breakfast Copy Service Cribs Available Double Bed Electronic Door Locks Express Check In Express Checkout Family Plan Fire Alarm with Light Fishing Fitness Center or Spa Free Local Telephone Calls Free Newspaper Free Transportation Golf Handicapped Rooms/Facilities Health Club Heated Pool

High Speed Internet Access Internet Access Iron Ironing Board Jacuzzi Jogging Track Laundry Service Laundry/Valet Services Lounge Meal Plan - Continental Meeting/Banquet Facilities Microwave No Pets Allowed No Smoking Rooms/Facilities Outdoor Pool Parking Porters Racquetball Courts Restaurant Rollaway Beds Safe Deposit Box Sauna Single Bed Smoke Detectors Sprinklers In Rooms Television with Cable Temperature Control Tennis Video Checkout Wake-up Service Wet Bar Wheel Chair Access

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