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Amerisuites of Brentwood 2-star

202 Summit View Drive, Brentwood, TN

The AmeriSuites Nashville Brentwood is located in upscale Brentwood. The hotel features a lovely heated outdoor swimming pool.[more]

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User Reviews for Amerisuites of Brentwood, Brentwood

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[8.5]
Based on 437 user ratings

Jul 4, 2008 by Donna from Findlay, OH
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • My kids loved the pool and the 42 inch plasma TV!
  • I liked having separate desk and living room space.

“Excellent!”

Jul 3, 2008 by Edwin from Louisville, KY
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The bed was very comfortable.
  • Small bathroom.

“The room was clean and inviting. The large screen plasma TV was wonderful to view. The breakfast bar was filled with fresh fruit and food.”

Jun 9, 2008 by Erik from Gosport, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I loved the modern's (if that's a word) of this hotel. Far exceeded my expectations.
  • There's nothing negative to say about my experience.

“Wonderful, modern, upscale atmosphere. The staff even warmed up my PF Chang's takeout! Superb customer service and accommodations - clean and comfortable!”

Jun 8, 2008 by Terry from Jacksonville, FL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Very spacious up to date room with all amenities.
  • Would like comforter that was changed every day.

“The motel was very conveniently located near restaurants and the interstate. It was located atop a hill making for a lovely view. The room was spacious and modern with a very large flat screen LCD television. The included breakfast was shallow although you could order a full breakfast.”

May 28, 2008 by Bobbie from Big Canoe, GA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[10]

  • Convenient, served our purpose.
  • The bathroom had no bars for elderly that we could reach to get in and out of tub.

“Noisy, but O.K.”

May 26, 2008 by Megan from Memphis, TN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • We really enjoyed the comfort of the beds and the 42 inch television! We also loved the easy check-in and out.
  • The bathroom was a little small and the drain in the tub did not drain the water as fast as we'd liked.

“To check-in you can use one of a few computers in their lobby which makes this procedure fast and easy. The rooms were very spacious and modern. The beds were really comfortable and the 42' TV was really nice also! The staff was very friendly. Also, the location is great and right off interstate 65. I would recommend this hotel to anyone!”

May 20, 2008 by Carl from Antioch, TN
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • Unique room & atmosphere.
  • Most breakfast items were extra.

“GREAT location, great view. Most of the staff was very attentive and helpful. I would give it 3.5 stars out of 5.”

May 14, 2008 by Joy from Northfield, MN
Overall Rating: 9 Overall user rating
Staff:[6] • Location:[9]

  • The cleanliness, quiet location, amenities.
  • Free breakfast was very disorganized and most of the food was not available and we were not late. Coffee was not available every time we tried to get.

“The location was away from traffic and noise. The rooms are spacious, clean and comfortable. The plasma HD TV was a hit with my husband. There was no restaurant, however, there was a bar with healthy food and snacks for sale as well as wine and beer. Great idea. We enjoyed the free breakfast, however, the food was not available and the coffee pot was continually out of coffee. You had to stand right there and wait for the new pot (only 1 pot available.) They need more coffee pots. All in all the stay was well worth the money. We enjoyed the area and the facility.”

May 12, 2008 by Naomi from Champaign, IL
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Sink/fridge kitchenette was very convenient. Great TV!
  • The fridge didn't actually work all that well.

“Beautiful location just seconds south of Nashville, on the mountain top with an amazing view. The hotel public areas are beautiful (newly remodeled, looks like) and the rooms are large with all the necessary amenities. I found the kitchenette (fridge, sink, coffee-maker) area, especially convenient (hate the coffee-makers taking up space elsewhere in the room, but like to have the coffee). Clean, spacious, convenient, and comfortable.”

May 8, 2008 by Wendy from Knoxville, TN
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[2] • Location:[6]

  • Modern, contemporary, good pillows, big TV.
  • Staff did not care to fix telephone, or address some concerns.

“Hotel was excellent, but when I called to say I wanted my room cleaned despite forgetting to take off my busy sign on the door knob, they said they would and did not even ask for my room number I had to offer it. Also I told them the phones did not work and they did nothing.”

May 6, 2008 by Karmen from Nolensville, TN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I love the beds, the sectional sofas, and the big screen TV's.
  • The actual bathroom is very small.

“I absolutely love the Hyatt place hotels. They always meet and even exceed my expectations. The staff is friendly and helpful, the rooms are so roomy and comfortable, and I like the way the lobby is laid out. Everything is very conveniently located.”

Apr 30, 2008 by Wayne from Carver, MA
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[4] • Location:[6]

  • Good continental breakfast.
  • Small rooms.

“Room was supposed to be 2 Beds. Only had 1 with pullout couch. I had asked specifically for that.”

Apr 22, 2008 by Gayla from Ferdinand, IN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The cleanliness and friendliness made me feel able to relax &the breakfast area was attended well kept clean.
  • The beds were double instead of queen.

“I struggle with being comfortable enough in a hotel to relax and sleep. The cleanliness of the rooms always stands out to me. You can pick up right away on some minor details that jump out at you as soon as you walk in the lobby as well as the rooms Such as, the smell, the personality of the staff to make sure you're pleased, the grout in the bathroom the floors in the bathroom behind the commode, the windows, the air units. Cleaning details that tell you they strive to keep you comfortable and healthy. I rarely feel this confident.”

Apr 18, 2008 by Katie from Rochester, NY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Loved the modern style, flat panel TV, and newspaper in morning.
  • Bathroom just a little small.

“The hotel is very easy to reach from the interstate. Beautiful view from atop the hill it sits on, especially sunrise and sunset. Has modest modern style that lends to a bold yet comfortable feel and certainly does not overwhelm. Rooms were very open with functional areas for every need. The bed was extremely comfortable with ample pillows and a duvet. Simple continental breakfast with other offerings at a price.”

Apr 17, 2008 by Patsy from Plano, TX
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Room size and décor.
  • Location somewhat inconvenient.

“Loved the room with big screen TV and sectional sofa granite countertops upscale linens.”

Apr 16, 2008 by Joan from Mahomet, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I loved the flat screen TV, the free Wi-Fi, and breakfast.
  • The assumption that I wanted a queen size bed.

“This hotel has been renovated and it is stylish, and really up to date for all the electronic gadgets that I carry with me when I travel. The front desk personnel were very welcoming and friendly. Thanks for a great recommendation!”

Apr 16, 2008 by Todd from Canton, GA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Excellent room. The TV was remarkable, and the bed was very comfortable.
  • Extremely noisy if staying on the first floor.

“This was my first stay at a Hyatt Place, and overall I was very impressed. The room was awesome. 42" plasma TV! Very comfortable bed. However, we were staying on the first floor and it was very noisy from people and the staff going in and out of doors. If I ever stay there again, I will insist on a room on a higher floor.”

Apr 14, 2008 by Susan from Carmel, IN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[10]

  • TV was great--also the mattress was very comfortable.
  • The breakfast was skimpy.

“Very modern, upscale.”

Apr 11, 2008 by Larry from Batavia, IL
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • Flat screen TV.
  • They gave away our double bed rooms.

“I have been to other Hyatt Places and this one is below the standard of the new ones. Very upset that we had reserved 2-two double bed rooms for 4 guys and they gave them away, saying they had a computer problem. We arrived late and there was little we could do.”

Apr 9, 2008 by Marla from Newburgh, IN
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The flat screen HD TV was great!
  • The bed was a little hard.

“The location of this hotel makes it easy to find. It is near restaurants and stores. It is located right off of the interstate. The room was large with a sink and small refrigerator, and had a sectional sofa in a sitting area.”

Amenities at Amerisuites of Brentwood, Brentwood

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Adjoining Rooms
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Audio Visual Equipment
  • Bar/Lounge
  • Barber Shop
  • Boating
  • Breakfast
  • Business Center
  • Coffee Maker in Room
  • Computer in Room
  • Conference Facilities
  • Connecting Rooms
  • Continental Breakfast
  • Copy Service
  • Cribs Available
  • Double Bed
  • Electronic Door Locks
  • Express Check In
  • Express Checkout
  • Family Plan
  • Fire Alarm with Light
  • Fishing
  • Fitness Center or Spa
  • Free Local Telephone Calls
  • Free Newspaper
  • Free Transportation
  • Golf
  • Handicapped Rooms/Facilities
  • Health Club
  • Heated Pool
  • High Speed Internet Access
  • Internet Access
  • Iron
  • Ironing Board
  • Jacuzzi
  • Jogging Track
  • Laundry Service
  • Laundry/Valet Services
  • Lounge
  • Meal Plan - Continental
  • Meeting/Banquet Facilities
  • Microwave
  • No Pets Allowed
  • No Smoking Rooms/Facilities
  • Outdoor Pool
  • Parking
  • Porters
  • Racquetball Courts
  • Restaurant
  • Rollaway Beds
  • Safe Deposit Box
  • Sauna
  • Single Bed
  • Smoke Detectors
  • Sprinklers In Rooms
  • Television with Cable
  • Temperature Control
  • Tennis
  • Video Checkout
  • Wake-up Service
  • Wet Bar
  • Wheel Chair Access
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