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Marriott Franklin Cool Springs
700 Cool Springs Boulevard,
Franklin, TN
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Average User Rating: 9.0 Cleanliness:[9.5] • Staff:[9.0] • Location:[9.5] Based on 79 user ratings |
Mar 31, 2008 by
Lillis from Smyrna, GA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“It was a very nice stay. Beautiful facility, friendly & helpful staff.”
Mar 14, 2008 by
Donita from Tupelo, MS
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
“My teenage daughter and I were shopping for a prom dress and needed a safe place to stay. We loved this hotel. The lobby was beautiful and smelled like a flower garden! We felt safe and secure at all times even when I needed to go back to the car for something. We ordered room service for breakfast and it was great. The food was well prepared and hot! We will stay here again!”
Jan 17, 2008 by
Dave from Avon Lake, OH
Overall Rating: 9
Cleanliness:[10] •
Staff:[9] •
Location:[9]
“Lived up to Marriotts high standard. Definitely would recommend it.”
Dec 10, 2007 by
Forrest from Bartlett, TN
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[8]
“Nice rooms, clean and comfortable. Easy access. Highly recommend.”
Nov 28, 2007 by
Tony from Abilene, TX
Overall Rating: 6
Cleanliness:[8] •
Staff:[4] •
Location:[8]
“Second time to stay here. Great location, near shopping and attractive neighborhoods for a morning run. Rooms clean, furniture a little worn but hotel is undertaking a renovation.”
Nov 8, 2007 by
Teresa from Brentwood, TN
Overall Rating: 1
Cleanliness:[10] •
Staff:[5] •
Location:[10]
“I have had the worst time with them trying to overcharge me. Also they were having a private party during my stay and there were at least 200 people using all of the services and there was no room to go out on the patio or use the bar.”
Aug 28, 2007 by
Ada from Bronx, NY
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“We loved this hotel. It was centrally located in cool springs. It was beautifully decorated. The beds are great with down mattress pads and down comforters.”
Aug 22, 2007 by
Katie from Halls, TN
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Very clean, upscale hotel. Comfortable beds with down comforters and pillows. Accommodating staff. Lovely lobby area.”
Jul 30, 2007 by
Denny from Sandy Springs, GA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Convenient to interstate and attractions including downtown Nashville, downtown Franklin with Civil War attractions, Grand Ole Opry, and Andrew Jackson residence The Hermitage. Restaurants and shopping also convenient. Hotel appears to be relatively new as are a lot of office and hotel facilities on same road.”
Jul 25, 2007 by
Cathy from Knoxville, TN
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[8]
“Great location and very clean hotel. Bed was so comfortable. Hot water in shower.”
Jul 21, 2007 by
Robert from Springfield, MO
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“The hotel in Franklin was very nice.”
Jun 28, 2007 by
Lillian from Mobile, AL
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“This hotel had it all. The location, parking, room, dining, friendliness of staff. All were excellent. And, thought we didn't know why, we were put on the concierge floor and that allowed us added conveniences.”
Jun 18, 2007 by
Walter from Seymour, TN
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“Comfortable, easy to get to, close to a variety of Franklin stores and restaurants.”
Jun 14, 2007 by
Scott from Murfreesboro, TN
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Excellent, quiet good experience overall.”
Jun 4, 2007 by
Jim from Hartselle, AL
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Very nice, clean, well maintained, quiet, great place for a getaway.”
Jun 3, 2007 by
Cindy from Mill Creek, WA
Overall Rating: 8
Cleanliness:[9] •
Staff:[7] •
Location:[9]
“This hotel was a nice looking hotel and was very clean and in a good location with easy freeway access. It was in a business area, but yet close enough to residential shopping and restaurants. The beds were not very comfortable and by the morning my back hurt. Service was good and they promptly came to our room to take off pillow bedding since we requested foam. Did not eat at restaurant inside hotel and did not use pool facilities.”
Sep 20, 2006 by
Norma from Spring, TX
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“I really enjoyed my stay. The bed was very comfortable and I slept very well.”
Aug 28, 2006 by
Ross from Knoxville, TN
Overall Rating: 9
Cleanliness:[9] •
Staff:[9] •
Location:[10]
“I like the Marriott in Cool Springs. It is convenient. It delivers value when you book it for half-price. The bar is fun, with good local music (live) on Thursdays. The food is passable, but just a little could make it go further. (I spent $80 on a club sandwich, salad, and a bottle of wine, and it should have been pretty exciting for that.) I will go again.”
Aug 8, 2006 by
Jason from Dyersburg, TN
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Hotel is in great location in Cool Springs, close to many restaurants and the mall. Rooms were clean and well furnished.”
Jun 12, 2006 by
Dan from Springfield, IL
Overall Rating: 8
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“This hotel was much more than we expected for the price. A very classy property. Staff was great. Great location for business or leisure travelers. Rooms were nice size. I found the beds to be a little too soft but the young lady at the front desk said everyone else she's spoken with just loved them. In short, we'd stay here again without giving it a second thought.”
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