Embassy Suites Hotel Nashville-South/Cool Springs

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User Reviews for Embassy Suites Hotel Nashville-South/Cool Springs, Franklin

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Jul 8, 2006 by Diane from Edmond, OK
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly and helpful staff. Attractive hotel.
• Could hear TV from next room.

“This is the second time we've stayed at this hotel. The staff is extremely friendly and helpful. They really go out of their way to help you. The hotel is well maintained and clean. The walls are a little thin... but not to bad. I highly recommend this hotel.”

Mar 7, 2006 by Michelle from Smyrna, TN
Overall Rating: 3
Cleanliness:[5] • Staff:[1] • Location:[5]

• Clean.
• Untrustworthy.

“We stayed at this hotel for a get away long week end. The do not have very good service at all. Things were taken from my room and not returned by housekeeping. They just blew me off and did nothing to compensate for the loss. I was told that my things were thrown out and they could not find them. Do not stay here. They are not a accountable facility”

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Amenities at Embassy Suites Hotel Nashville-South/Cool Springs, Franklin

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Express Checkout Fitness Center or Spa Free Newspaper Free Parking Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Television with Cable VIP Rooms/Services