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Amerisuites Birmingham Riverchase 2-star

2980 John Hawkins Parkway, Birmingham, AL

AmeriSuites Riverchase is situated in the upscale Riverchase area approximately 22 miles from downtown Birmingham.[more]

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Photos of Amerisuites Birmingham Riverchase, Hoover

User Reviews for Amerisuites Birmingham Riverchase, Hoover

Average User Rating: 8.0
Overall user rating
Cleanliness:[8.0] • Staff:[8.0] • Location:[9.0]
Based on 521 user ratings

Jul 28, 2008 by Krystal from Eunice, LA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Enjoyed the 42 inch TV, and the sitting room.
  • Was suppose to have joining rooms.

“Enjoyed staying at this hotel, was an excellent experience.”

Jul 3, 2008 by Tina from Montgomery, AL
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[4] • Location:[9]

  • I love the layout of the room.
  • When ask for something, one of the staff made me feel like it was too much trouble.

“I guess we liked the hotel okay, but because of one hotel staff member, and the double charge on the room that I'm having to straighten out now, I'm not likely to stay there again.”

Jun 9, 2008 by Don from Franklin, IN
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • We liked the big screen TV and the separation from bed and sitting area.
  • The parking lot had broken glass on it.

“We would definitely stay there again. The rooms are very spacious. The shower didn't turn hot or cold when other guests were using their shower.”

Jun 8, 2008 by Chuck from Harmony, PA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[9]

  • Comfortable beds, modern updated furnishings HDTV.
  • House keeping is doing a poor job with cleaning.

“Great place to stay and do business. 42" plasma TV is awesome. Very convenient location to major highways and restaurants. Housekeeping needs to re-learn the skills needed to keep the new remodel like new for many years to come.”

Jun 3, 2008 by Suzanne from Northport, AL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Comfortable, very clean. I felt pampered!
  • Nothing! I wish my stay was longer!

“Great service. Smiles everywhere! Room was superb! Very convenient to movies and restaurants. Had a great anniversary weekend!”

Jun 2, 2008 by Doug from Greenwood, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendly.

“It seems they didnt offer much, and if they did, they were charging for it. No vending machines, and what snacks they had up front weren't that good.”

May 30, 2008 by Kevin from Englewood, TN
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Super comfortable. Huge TV. Loved the couch.
  • No internet access. I couldn't even get an AT&T signal on my wireless card.

“This room was the nicest I have stayed at in over 5 years. It is underrated. The couch and huge flat screen TV was awesome for watching the race and a movie. My only complaint was that there was no internet service in my room, not even an AT&T signal for my wireless card on the first floor. I was able to park my 18 wheeler in the adjacent gravel lot. I prefer to park on the property where I stay, but was glad that I did have a place to park and stay at such a fine hotel.”

May 7, 2008 by Chris from Waukesha, WI
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[6] • Location:[9]

  • Great flat screen in the room with HD channels and roomy.
  • Maid service was below par and a small bathroom.

“Nice hotel and a great price. Would definitely stay there again.”

May 4, 2008 by Lewis from Winder, GA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very helpful staff.
  • Nothing.

“I love the Hyatt Place hotel chain. All of them are clean, attractive, and comfortable. They have everything a business traveler needs. This location near Birmingham went the extra mile on my last visit. While there, I injured my back severely to the point I could not walk. Some other guests assisted me down stairs in the morning and then the hotel staff brought me breakfast in the lobby and helped me to my car so I could drive myself to the hospital. I insisted on driving.”

May 2, 2008 by Rosemary from Montgomery, AL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[10]

  • Starbucks coffee served.
  • Nothing.

“Hyatt Place is great. Comfortable, attractive, good amenities and wonderful continental breakfast.”

Apr 23, 2008 by Kimberly from Millbrook, AL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean, new and up to date. Very nice!

“We were extremely happy with our stay! I have told everyone about this experience! We will definitely do this again!”

Apr 23, 2008 by Jenny from Morgan Hill, CA
Overall Rating: 6 Overall user rating
Cleanliness:[10] • Staff:[1] • Location:[10]

  • Awesome room!
  • Staff was not the least bit friendly.

“The room was fantastic! As for the staff, horrible manners. They were rude and short tempered. The breakfast bagels was good but on the cold side. The hotel was out of potatoes and didn't bother to mention that when order was placed and didn't offer replacement. Rude wait staff!”

Apr 21, 2008 by Kevin from Dothan, AL
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The staff, the bed, the abundance of fluffy, fresh pillows.
  • Just like its sister property a few miles away in Inverness, there is nothing about this place not to like.

“I stayed at the Hyatt place in Inverness on Sunday night-great experience! Again, what a great place! Staff is so courteous & respectful! Large, comfortable rooms, clean, clean, comfy beds. Everything about this place exceeds other 3 star hotels Ive stayed in Birmingham. The Hyatt Place in Hoover deserves a higher rating than 2 1/2 stars.”

Apr 20, 2008 by James from Semmes, AL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean and comfortable.
  • Took too long to check in and out-computer problems?

“When we finally got checked in, we found our room very spacious, clean and the temperature was satisfactory. The only problem we had was checking in and out-the staff didn't seem to know how to operate the computer.”

Apr 17, 2008 by Dave from Slidell, LA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Rooms have large flat screen TV's.
  • Small Lobby seemed insufficient for such nice rooms.

“An excellent little hotel.”

Apr 14, 2008 by Jerry from Calhoun, GA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Great flat panel TV. Nice breakfast area.
  • I miss not having access to the local health club. Their gym needs some dumb bells and weights.

“The hotel is great with the remodeling. No complaints.”

Apr 7, 2008 by Steven from Toledo, OH
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Very nice.
  • Handicapped rooms.

“The best.”

Mar 31, 2008 by Bo from Panamacity, FL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • How friendly the staff was to both of us.
  • Nothing.

“I thoroughly enjoyed the stay at the Hyatt.”

Mar 22, 2008 by Susan from Jasper, AL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The welcoming staff, the beautiful room, and the delicious breakfast!
  • Nothing to complain about!

“This is a beautiful hotel with a very welcoming and friendly staff. The room far exceeded my expectations and was nicer than many "five-star" hotels I have stayed in across the country.”

Mar 20, 2008 by Mike from Tipton, IN
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Suite-HD TV extras.
  • Sound carried more than expected from hall.

“Friendly staff. Nice suite. Very nice TV. easy to locate. Near malls and restaurants.”

Amenities at Amerisuites Birmingham Riverchase, Hoover

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Adjoining Rooms
  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • Audio Visual Equipment
  • Bar/Lounge
  • Barber Shop
  • Boating
  • Breakfast
  • Business Center
  • Coffee Maker in Room
  • Computer in Room
  • Concierge
  • Conference Facilities
  • Connecting Rooms
  • Continental Breakfast
  • Copy Service
  • Cribs Available
  • Double Bed
  • Electronic Door Locks
  • Express Check In
  • Express Checkout
  • Family Plan
  • Fire Alarm with Light
  • Fishing
  • Fitness Center or Spa
  • Free Local Telephone Calls
  • Free Newspaper
  • Free Parking
  • Game Room
  • Golf
  • Handicapped Rooms/Facilities
  • Health Club
  • Heated Pool
  • High Speed Internet Access
  • Internet Access
  • Iron
  • Ironing Board
  • Jogging Track
  • Laundry Service
  • Laundry/Valet Services
  • Lounge
  • Meal Plan - Continental
  • Meeting/Banquet Facilities
  • Microwave
  • Multilingual
  • No Pets Allowed
  • No Smoking Rooms/Facilities
  • Outdoor Pool
  • Parking
  • Play Ground
  • Porters
  • Restaurant
  • Rollaway Beds
  • Sauna
  • Secretarial Service
  • Single Bed
  • Smoke Detectors
  • Sprinklers In Rooms
  • Television with Cable
  • Temperature Control
  • Tennis
  • Video Checkout
  • Wake-up Service
  • Wet Bar
  • Wheel Chair Access
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