Courtyard by Marriott Merrillville

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User Reviews for Courtyard by Marriott Merrillville, Merrillville

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Aug 12, 2009 by Melissa from Richardson,TX
Overall Rating: 8

• Free breakfast was nice and service was very good.
• They didn't service our room.

“Beautiful pool area, very friendly staff.”

Aug 12, 2009 by Val from Dayton,OH
Overall Rating: 9

• Price and location.
• A copy of the Chicago Tribune would have been nice.

“They even provided a free breakfast. I've stayed at this hotel in the past and that was not previously included. Also appreciated free parking. Also like the fact they have implemented a quiet room policy.”

Jun 8, 2009 by Paul from Jenison,MI
Overall Rating: 9

• It was a beautiful building. It had a great pool. The rooms were clean and nice.

“The hotel reminds you of a wooden lodge. It has beautiful decor. Very nice pool and a whirlpool. It has on-line access and a workout room. Overall and very nice hotel.”

May 6, 2009 by Brett from Tipton,IN
Overall Rating: 10

• The staff was incredible they bent over back wards at no additional cost!

“Tucked away from the hustle very well. Staff was incredible. We will be back even at the regular room rates!”

Apr 30, 2009 by Jenny from Green Bay,WI
Overall Rating: 9

• Good location, easy to find. Pretty public areas. Extra perk, ie: breakfast buffet, ice water in lobby, huge selection on cable, comfy beds.
• Evening check in staff was not too friendly but they were busy. Sofa sleepers were not that comfortable.

“I expected a little more out of a Marriott. This was okay. The public areas were pretty but the rooms were so-so. The evening staff at check-in was not as friendly as most places. The breakfast buffet was an unexpected pleasant surprise. The main beds were comfy but the pullouts were not as in often the case. Good place for families. I would stay at this hotel again but would rate it more as a 2 1/2 star.”

Apr 10, 2009 by Louise from Burnsville,MN
Overall Rating: 10

• Wonderful breakfast.

“We were very impressed with everything. It exceeded our expectations.”

Mar 5, 2009 by Walter from West Milton,OH
Overall Rating: 8

• The entry road was severely pot holed.

“Hotel was very nice. The room that was first assigned was tiny, queen bed, near the highway, but when I called and stated that I requested, they happily upgraded us to a bigger room.”

Mar 4, 2009 by Sheri from Attica,IN
Overall Rating: 6

• Great pillows.
• Toilet did not work properly and they did not fix it or offer another room.

“Relatively clean, great breakfast bar, nice hot tub, indoor pool was cold, staff was friendly though not wonderfully helpful when there was an issue with the toilet in the room not flushing properly.”

Jan 23, 2009 by John from Granger,IN
Overall Rating: 9

• The appearance was pleasant, clean and attractive.
• No refrigerator or hair dryer in the room.

“t met or exceeded my expectations.”

Jan 14, 2009 by Theresa from Swartz Creek,MI
Overall Rating: 10

• I like the lobby area where we play games and card games. I appreciated they accommodated us by giving us a room with 2 beds and on the first floor.
• Nothing. It is all good.

“It has been said with all the 10's I gave the hotel and staff. This has been our 4th year at the Merrillville Courtyard Marriott. We will keep staying there as long as we can. We meet our family members from near O'Hare, there and go to the Elvis Birthday Tribute.”

Sep 16, 2008 by jeanie
Overall Rating: 10

• Greeters and customer service courteously bar.
• Not enough time.

“It was great.”

Sep 4, 2008 by Thelma from Waterford, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• The bed and pillows were awesome.
• Rooms a little small.

“Overall it was pretty close to excellent.”

Jul 16, 2008 by Tyler from Indianapolis, IN
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[4]

• Additional features (pool, basketball court, lagoon/waterfall, continental breakfast).
• It was very crowded the weekend nights we were there, too many kids at pool and breakfast.

“Overall, a pretty good experience. The interior finishing is a little out of date but maintained well. The Thursday night we were there was great, but the hotel was overcrowded on the Friday and Saturday night making the pool and continental breakfast unusable (there must have been some kids sporting event in town). The rooms were nice, with a full sized bed, a pull out couch, and a business desk (this room would not work well for people wanting to sleep in separate beds).”

Jul 14, 2008 by Julie from Wabash, IN
Overall Rating: 5
Cleanliness:[9] • Staff:[3] • Location:[7]

• The breakfast was terrific.
• The pool/hot tub were not open and the reason given was questionable.

“When we checked in, the girl at the desk told us that the pool and hot tub were down because of inclement weather, lightening in particular. The pool was indoor/outdoor and the hot tub was indoors. The skies were cloudy when we arrived but it wasn't even raining. She said it would open at 8 AM. We were disappointed but knew we could wait till morning. In the morning the man at the desk told us that the pools in many hotels in the area were shut down and the pool would be open sometime soon but not at 8 AM. But, he said that we could use the pool at a nearby hotel. We drove there and theirs was shut down also. The man there told us that the health lady had shut down some pools because of testing numbers being down. They told us to go to the Radisson nearby (they called to check). We drove there and as we were getting in the pool, the man at the pool told us theirs was down also. We didn't appreciate the girl the evening before making up a story apparently and we thought they could have tried a little harder to get the pools open early for their guests. We checked out early.”

Jul 10, 2008 by Litler from Madison, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• I had no problem getting a room change.
• The bathroom was a little small.

“My daughters and I enjoyed staying at this hotel and felt safe in the area and the hotel.”

Jul 9, 2008 by Joel from Chandler, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very cozy.
• No elevator, but only a two storey hotel not needed.

“Very quite location, off main Hwy plenty of stores, Malls and food stops close by.”

Jul 9, 2008 by Kem from Winston Salem, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[3]

• My room was the cutest and the most comfortable bed.
• To far from where I needed it to be.

“The hotel itself was very clean, friendly staff, and I really enjoyed my stay. It close to shopping and dining, and right next to the interstate.”

Jul 9, 2008 by Donald from Benton, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and had a friendly staff.
• Nothing.

“This hotel is very attractive and clean cut with a friendly staff.”

May 21, 2008 by Rich from Ossian, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Beautiful grounds extremely nice rooms comfortable beds.
• Nothing!

“Wonderful hotel right next to the Interstate yet you hardly knew it. Lovely grounds with friendly helpful staff. Clean, comfortable rooms.”

May 20, 2008 by Carol from Jacksonville, FL
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• Friendly staff; helpful.
• Towels were rough and pillowcases were smelly!

“We had a good stay with the exception of the following: The fire alarm went off in the middle of the night and the staff could not turn it off for 2 hours! I am also a fanatic about clean linens, and although fresh pillowcases were brought to us, they were smelly (like oily hair) and the towels are very harsh (feel like you are drying with a loofah). Assigned a room on the 2nd floor with access only by stairs (no elevators). My 90 year-old mother-in-law had to stay in the lobby when she visited, because she could not climb the stairs.”

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Amenities at Courtyard by Marriott Merrillville, Merrillville

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Business Center Coffee Maker in Room Connecting Rooms Cribs Available Currency Exchange Drugstore Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Horseback Riding Ice Machine

In Room Movies Iron Maid Service Meeting/Banquet Facilities Outdoor Parking Parking Phone with data port Pool Radio Restaurant Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Wet Bar

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