Residence Inn Hammond

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User Reviews for Residence Inn Hammond, Hammond

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Sep 25, 2009 by Keisha from Snellville,IN
Overall Rating: 9

• I love the staff. Hotel was clean.
• The decoration doesn't look modern enough.

“I was looking for a room with a whirlpool to just relax. This hotel didn't have that (well at least for me), but had a nice public whirlpool that was heated to perfection. The staff was lovely, always willing to help and wearing a smile. The room was spacious and I thought it was pretty awesome having dishes and spoons already in the room.”

Sep 9, 2009 by vanessa from cahokia, il
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Polite, helpful, and service was great.
• Pool was cool and the shopping or restaurants area wasn't close.

“I really enjoyed myself. My daughter even stated that the employees at this hotel are very nice and helpful, the pool was a bit too cold, room service was great, as a matter of fact my relatives came to visit us from another hotel that was near by and they were saying how awesome the Residence Inn appearance and hospitality is. Thanks I really appreciate it. If I am ever in the area again I will be back.”

Aug 12, 2009 by Ginger from Janesville,WI
Overall Rating: 6

• They had wonderful breakfast options and the lady serving was extremely helpful.
• Our room was not ready for an hour after check-in time.

“This hotel was clean and quiet even with kids running about. They did not keep the pool stocked with towels; which was not a big deal. The breakfast staff was wonderful. Check-in was horrible, our room was not available for an hour after check-in along with the person checking in before us. I don't think I would go here again.”

Jan 7, 2009 by Jil from Louisville,KY
Overall Rating: 10

• The food was cold and there wasn't a microwave to reheat. It could have been the amount that was prepared.

“The staff was fabulous. The accommodations were perfect. I did not like the miscellaneous charge for incidentals. This information was not shared until I questioned why my debit card was requested at the desk. The food was good however, the eggs were cold and hard. I like the idea of serving the breakfast, yet I don't know how to alleviate the problem.”

Dec 18, 2008 by Kim from Avon,IN
Overall Rating: 10

• They were above & beyond friendly, wonderful customer service.
• The potatoes on the breakfast bar were not done completely.

“The entire staff was friendly & everyone was always pleasant-opened doors for us, helped with luggage. I was very impressed with this trip-if ever in the area again, I will be back!”

Dec 17, 2008 by Mary from Warsaw,IN
Overall Rating: 10

• The friendly staff.

“Our stay was very enjoyable. The pool was warm. My husband loved the sausage gravy on the breakfast buffet. Very clean everywhere and staff was very friendly and helpful.”

Jun 26, 2006 by Bruce from Fairfield, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[4]

• Easy interstate access to east.
• Interstate to west is torn up.

“After finally reaching it through the construction on the Dan Ryan, it was fine. Just be prepared to search if coming from the South.”

May 30, 2006 by Cristel from Manheim, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, location , location.
• Nothing negative to report :).

“I had to pay for a reservation made in an emergency situation. I chose not to stay at the hotel since I was told by someone who used to live in the area that it was unsafe. It was beautiful, clean, friendly, met all the needs of our trip. Thank you for this program. I will continue to use it and tell others about it.”

Apr 10, 2006 by Cindy from Lakewood, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the staff, pool and condition of the hotel.
• There really wasn't anything I did not like.

“I thoroughly enjoyed my stay. The hotel had a great pool, hot tub and great rooms.”

Aug 16, 2005 by Liz from Maple Grove, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[6]

• The room is very clean and have everything we needed plus more.
• Installation is not good, you could hear peoples foot steps from downstairs.

“The room is very good and met our expectation with the price that we paid for the room.”

Aug 6, 2005 by Michelle from Metairie, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Large room, hot breakfast
• Interstate around hotel made getting around very difficult

“Very nice, clean, large rooms. Free hot breakfast and kitchen area saved money.”

Aug 4, 2005 by Brian from Fort Wayne, IN
Overall Rating: 10
Cleanliness:[6] • Staff:[8] • Location:[8]

• Lots of room. Awesome free breakfast! Microwave, fridge, etc. in room.
• T.V. made all sorts of high pitched sounds that hurt your ears. Need new T.V. sets.

“Very pleased. Good location, easy access to major highway and train station.”