Courtyard by Marriott Hammond

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User Reviews for Courtyard by Marriott Hammond, Hammond

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Sep 30, 2009 by Stephanie from St Louis,MO
Overall Rating: 10

• I really liked the exercise room.

“The staff was very helpful and friendly. The room was clean with amenities I appreciated (i.e. hair dryer, iron, ironing board). The exercise room had two tread mills, one stair master, and one elliptical. However the scale didn't work.”

Sep 30, 2009 by Lee from Indianapolis,IN
Overall Rating: 1

• Leaving.
• Staying.

“Rooms smelled like smoke. Bathrooms poorly cleaned. My feet began to itch after I left the hotel. Had to go buy spray for athlete's foot.”

Jun 28, 2009 by Cynthia from Fraser,MI
Overall Rating: 8

• Clean and
  good location.

“Nice, clean, quiet and comfortable.”

Apr 23, 2009 by George from Piketon,OH
Overall Rating: 8

• Comfortable.
• Charged for breakfast.

“Good for the price.”

Apr 16, 2009 by John from Northfield,OH
Overall Rating: 9

• Front desk reception was extremely friendly.
• Construction on highway and getting to hotel was challenging. Once construction done, would be much better.

“Our experience was very good, although we were not in the room that much. The bed was extremely comfortable, the shower was excellent (the water pressure sometimes dipped and was annoying)but still go a good shower, we were on the quite side of the hotel, one side was right against the freeway.”

Oct 15, 2008 by Diane
Overall Rating: 9

• Very friendly staff, very comfortable bed and very clean room.
• Microwave and refrigerator in all rooms.

“The hotel was every bit a 3 star and more rated hotel. Even though it is literally right off the highway we could not hear any highway noise. The bed and room very comfortable for a King but did not have refrigerator or microwave in our room which I thought was a little unusual as most hotels of this caliber have these conveniences in all the rooms. Overall, we enjoyed our stay and if back in the area will return.”

Aug 24, 2008 by Robin from Hampton, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Cleanliness, quiet environment.
• Inexperience of the staff.

“This was my second stay at this hotel in less than 4 months. The first stay was excellent all around. The second stay had some issues that I addressed with the front desk. They told me that they would notify the manager and I never received a call and could not catch up with the manager. There were cleaning supplies left in my bathroom which my 5 year old son pointed out, my room was left ajar after the room was cleaned. I was out of the room the entire day which meant that my room was either left ajar the entire day or someone went in my room after I left but I still never got a call from the manager in reference to the situation. My credit card was charged twice for incidentals. I was told that the credit card was no good and I needed to pay cash or use another card, only to find out that they tried to charge the same thing twice and thankfully my credit card company declined the second charge. No one at the front desk could seem to answer any questions I had and kept referring me to the manager who was not there. Based on my positive experience the first time, I can only assume that it was a lack of experience this time that resulted in the issues that I had. I did point this out to the front desk staff when I checked out as well. I would still recommend the hotel to others.”

Aug 20, 2008 by Cathy from Toronto, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location was excellent and the hotel was kept very clean.
• Breakfast a little too early during the week.

“For the money, this hotel is excellent value. It's spotless and well maintained, and offers a little gym which we used. I didn't want to drive any closer to Chicago, so we took the commuter train everyday, about 10 minutes away. I would recommend this hotel to anyone - great parking!”

Aug 9, 2008 by Tina from East Carbon, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and beautiful.
• Nothing.

“This was a great stay. No complaints at all.”

Aug 7, 2008 by Jim from Vista, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Free Wall St Journal, Local paper.
• 75 cents for local and toll-free calls.

“Good location to expressway and Downtown Highland. Newer rooms and furnishings. Hair dryer, iron, fridge, coffeemaker. Plush pillows and quality sheets.”

Jul 31, 2008 by Jayberd from Shawano, WV

Cleanliness:[8] • Staff:[6] • Location:[7]

• Room size.
• Pool size.

“It was an overall comfortable experience. We needed an extra roll out bed and they were able to obtain one even though their motel was out of them. Good job going above and beyond.”

Jun 3, 2008 by Robin from Waldorf, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly staff. Clean rooms.
• Location was a little too close to highway.

“I loved this hotel. I stayed at another hotel in another location the next day that had higher star ratings. It was a night and day experience on the quality of that hotel versus this one. The Courtyard should have had the higher star rating. I would definitely stay there again if I am in that area again. The rooms were clean. The staff was great and the no partying policy was excellent. No rowdy noise at all. Loved it.”

May 21, 2008 by Suzanne from Pekin, IL
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[7]

• The bed was really comfortable, and the pool was nice.
• The service for the buffet breakfast was rather lacking.

“The room was nice. The hot tub wasn't very hot. The pool was very comfortable to swim in. The bed was extremely comfortable. However, the service we received at breakfast wasn't very good. The waitress didn't give us any napkins, so when I asked for napkins, she gave me one from her apron, and it was dirty. She also served us orange juice in a coffee cup instead of a juice glass, which seemed rather odd.”

May 18, 2008 by Angie from New Albany, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms were clean and comfortable.
• We didn't eat breakfast since there's a charge.

“The Courtyard Marriott in Hammond Indiana is conveniently located near Chicago and only 4 miles away from the South Line train station. I would definitely stay here again the next time we go to Wrigley Field.”

Apr 29, 2008 by William from Forest Park, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Clean and handy to the casinos.
• No free breakfast.

“Just a short drive from the northwest Indiana casinos, this hotel provides very friendly service, clean rooms (some with balconies!) With extremely comfortable beds, coffee maker, fridge and good bathroom amenities. Cookies and pastry at the front desk, too!”

Apr 16, 2008 by Lisa from Cincinnati, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was convenient to where I was going, Very inviting room.
• There was some garbage (beer bottles), in grass area upon arrival.

“I was overall pleased with the hotel staff and room we stayed at in this hotel. It was quiet, near to the area we were heading, and the room was clean and I felt the white comforters added to the cleanliness of the room. I would recommend it to friends and family.”

Apr 8, 2008 by Brandon from Hammond, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very clean and comfortable rooms.
• So close to the high way.

“Great hotel.”

Mar 28, 2008 by Shane from Syracuse, IN
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[5]

• Clean.
• Unhelpful.

“Clean and friendly, but uninformed and unhelpful!”

Mar 26, 2008 by Bob from Noblesville, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Met expectations for 2.5 star hotel.
• No free Sunday brunch just wanted a bagel and coffee not a full brunch.

“Hotel was a 2.5 star hotel. Got what I expected except for the continental breakfast.”

Mar 24, 2008 by Jim from Port Huron, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly and convenient.
• I needed to add a room and would not offer the same price as the other rooms.

“Our experience was pleasant and comfortable. I especially enjoyed the mattresses. I have spent many nights in many different hotels and for me these were the best night sleeps I have had in a hotel. Also, the pool area and the fitness room were clean and well-maintained. In closing the staff was always pleasant and helpful with every situation, including in assisting us in finding a golf course.”

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Amenities at Courtyard by Marriott Hammond, Hammond

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Business Center Coffee Maker in Room Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Indoor Pool

Iron Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Parking Phone with data port Phone with speaker Picnic Area/Tables Pool Radio Refrigerator Restaurant Rollaway Beds Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Water Skiing

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