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Swissotel Chicago
323 East Wacker Drive,
Chicago, IL
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Average User Rating: 9.0 Cleanliness:[9.0] • Staff:[8.5] • Location:[9.0] Based on 2681 user ratings |
Oct 20, 2009 by
Aysha from Markham,Canada
Overall Rating: 7
“This hotel is in a great location to all the sites and shopping. Really don't care to pay a fee per day per guest for the health club. Service at front desk could be improved.”
Oct 9, 2009 by
Terry from Fort Gratiot,MI
Overall Rating: 7
“This hotel was very nice. All expectations were met except for the pool.”
Oct 7, 2009 by
Jim from Westborough,MA
Overall Rating: 8
“Nice rooms, nice location and great views.”
Oct 7, 2009 by
Ross from Naperville,IL
Overall Rating: 7
“The Sofitel is wonderfully situated, just east of the Mag. Mile and north of Millennium Park - great for walking. Unfortunately, the parking is outrageous we chose to park at Millennium Park, which is rather expensive, but was still nearly half the price of Sofitel. The restaurant was overpriced based on the poor service and food quality. Interior was well appointed, but certainly not luxury. Bathroom is nothing special.”
Aug 27, 2009 by
Jayme from Peoria,IL
Overall Rating: 9
“Very nice hotel,
some areas have exceptional view of the city.”
Aug 17, 2009 by
Susan from New Berlin,WY
“We celebrated our anniversary, & the hotel upgraded our room to a corner room with lakeview
and river view! Shortly after settling in, we were greeted at our door with champagne & chocolate-covered strawberries! Would highly recommend this hotel to anyone!”
Jul 31, 2009 by
Kris from Fort Atkinson,WY
Overall Rating: 10
“My Husband and I loved the Swissotel. We were pleasantly surprised when we were offered an upgrade to a Lakeview room. Beautiful sights overlooking Navy Pier and chicago river.”
Jul 17, 2009 by
Dean from Washington,DC
Overall Rating: 7
“Good place to step into the center of Chicago. Easy access to new park, museums and shopping.”
Jun 30, 2009 by
Colleen from Sandy,UT
Overall Rating: 10
“Everything was wonderful. The room was beautiful and the bed was very very comfortable. The staff was amazing with my two-year old. Great place to spend the evening. Food prices at the hotel were very expensive but there were other options within walking distance.”
May 15, 2009 by
Sarah from Bloomington,IN
Overall Rating: 9
“Spacious rooms and good location and I recommend this hotel. Be prepared though - they charge extra for everything. Parking is $52 a night! Internet is $10 a day. $26 for breakfast.”
1 of 1 people found this review helpful.
May 6, 2009 by
Tracy from Mukwonago,WI
Overall Rating: 9
“Very nice overall and room was exceptionally clean and neat.”
Apr 11, 2009 by
Peter from Wilton,CT
Overall Rating: 2
“The room was nice, but it's unbecoming of a 4-star hotel to charge extra for health club and for an upgrade which was necessary when they didn't have the reserved room ready on time.”
Apr 4, 2009 by
Tom from Morton,IL
Overall Rating: 9
“Great value, terrific location, and gracious staff, all in all, great.”
Apr 2, 2009 by
Fred from North Liberty,IA
Overall Rating: 10
“Very nice room and lobby. Low occupancy resulting in dining and bar closing early.”
Mar 30, 2009 by
Mark from Vancouver,Canada
Overall Rating: 9
“The hotel was well-situated, well appointed, clean and modern. Would definitely recommend it.”
Mar 26, 2009 by
Patricia from Mcminnville,OR
Overall Rating: 7
“Beautiful location and property. $49 a day for parking a car
and add another $10 a day for Wi-Fi access. I will stay elsewhere next trip, but it is a beautiful property.”
Feb 19, 2009 by
Karen from Edwardsville,IL
Overall Rating: 8
“My room was nice and spacious. The bed was very comfortable. My only complaint is the shower was poorly designed, so that no mater what angle I put the shower-head, water leaked onto the floor, which is slightly dangerous on a tile floor. There was also a strange noise that followed the flushing of our toilet and those in the surrounding rooms. I thought it was a fire alarm at first, but it stopped after a minute or two. Needless to say, not what I wanted to wake up to in the middle of the night.”
Feb 19, 2009 by
Brooke from Michigan City,IN
Overall Rating: 7
“When we got to the hotel apparently there was some sort of a leak in the lobby, so it was roped off and there were huge dryers everywhere. Also, it was Valentine's Day and my mom had called to have champagne and strawberry's sent to my fiancé and I. She had to call three times and I finally called twice before they were delivered. The parking is really expensive. If you have a hybrid, drive it there because you get half off.”
Feb 17, 2009 by
Sheri from Gilberts,IL
Overall Rating: 8
“We just went here for a weekend get a way. My only complaint was the parking was way too much money. I think the parking prices should be cut in half. Otherwise it is a beautiful hotel with nice roomy clean rooms.”
Nov 20, 2008 by
Roberta from Muskegon,MI
Overall Rating: 10
“As you enter the hotel and are greeted by a staff member (who, even if vacuuming, turns off the vacuum to greet you, Wow). There is a small table with two glass urns filled with water, ice and fruit. Lovely, refreshing drink. The check in staff is friendly and patient which is a big thing for older people like me who tend to take some time looking for documents. Our room was so nice and clean, the furniture was elegant, the television was big and the view was magnificent. The motel was convenient to walking all over the loop and the Navy Pier.”
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