Embassy Suites Hotel Chicago-Downtown/Lakefront

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User Reviews for Embassy Suites Hotel Chicago-Downtown/Lakefront, Chicago

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Oct 24, 2009 by Simona from Charlottesville,VA
Overall Rating: 10

• EXCELLENT: Location, quality of room for the price I got, staff, breakfast and the fact that the manager served free drinks between 17.39 and 9.30.

“I would warmly recommend this hotel. Friendly staff, appreciative of your business, which I found to be a great way to show their interest in having you as guest, excellent location, excellent breakfast, excellent room! My room had a nice view toward the lake.”

Oct 19, 2009 by Heidi from Chaska,MN
Overall Rating: 10

• Spacious room, nice view, delicious breakfast, close to everything.
• Parking cost a lot, internet access cost extra.

“The Embassy Suites was the perfect place for my husband and I to stay on our recent vacation. It was so nice to be right downtown, within walking distance of shopping and many restaurants. Our room was very spacious and had a nice city view. The breakfast was simply amazing - a great way to start the day! We would definitely come here again and will recommend Embassy Suites to our friends.”

Oct 8, 2009 by Beth from Springfield,TN
Overall Rating: 10

• Location was great! Very clean and comfortable rooms.
• Lobby was not on ground floor but not a big problem.

“The ONLY negative about this hotel is the open atrium concept tended to be a bit noisy during evening cocktail hour.”

Oct 7, 2009 by Marge from Lemont,IL
Overall Rating: 10

• The location of this hotel is very convenient. Our room had a fantastic panoramic view of Lake Michigan. The atrium was beautiful.
• We felt that the parking garage rate was extremely high and its entrance was not well marked.

“Our stay at the hotel was such a pleasant surprise. The only negative about our room was that the bed was full size, not queen. However, the magnificent view of lake Michigan from our window - which we could look at from the bed - more than compensated. The food on the breakfast buffet was very good and there was a nice variety of items from which to choose. But, the scrambled eggs were powdered and tasted absolutely horrible. The buffet lines would move much quicker and more efficiently if service was from both sides.”

Oct 7, 2009 by Carol from Lisle,IL
Overall Rating: 10

• The proximity to the gold coast area.
• Chlorine smell in lobby area from pool.

“Excellent location and amenities, particularly the breakfast and manager's reception.”

Jun 1, 2009 by from East Lansing,MI
Overall Rating: 6

• Rooms comfortable and clean.
• All rooms opened up to main area, almost motel like.

“Nice rooms, indoor motel style was not nice. Free breakfast was nice but crazy crowded.”

May 20, 2009 by Sean from E Grand Rapids,MI
Overall Rating: 9

• The extra room away from the beds.
• Needing to take 2 elevators to get to rooms.

“The breakfast is great and the suite nature of the rooms is great. The location is great. parking is $40/day.”

May 19, 2009 by Tania from Chicago,IL
Overall Rating: 8

“Hotel, overall was nice. Great location and staff was very helpful.”

Apr 30, 2009 by Marina from Madison,WI
Overall Rating: 10

• The staff was exceptional. Room was clean, comfortable and spacious.

“Friendly staff. Very helpful and extremely accommodating. Bed was very comfortable. Room as clean and spacious. Location was ideal. Will definitely stay again.”

Dec 17, 2008 by Jeff from Bloomington,IL
Overall Rating: 9

• Everything was excellent, nice to have 4 free breakfasts.
• Parking is way too expensive.

“Excellent hotel for a family of 4. Only negative experience is priced parking.”

Dec 17, 2008 by Craig from Milwaukee,WI
Overall Rating: 10

• Very clean, great view of the lake, parking.
• NA

“We were overall very impressed with our stay. It was convenient for dining and shopping which was our main purpose of the trip. The staff was excellent, very convenient parking accomodations, and absolutely love the cook to order breakfast and drink reception at night!”

Nov 19, 2008 by Dave from Morton,IL
Overall Rating: 9

• Good location and very friendly staff.
• Lobby is on the second floor and the bell captain and cab on first floor.

“This hotel is very nice when traveling with small children because of room set-up. It was clean and the staff was very helpful and friendly. Located close to Michigan Ave and the shops there.”

Aug 19, 2008 by Reese from Coon Valley, WY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• My husband and 2 children, ages 7 & 10, enjoyed the big breakfast each morning and the glass elevators. The suite was clean and comfortable.
• Visitors were not allowed to use the hotel luggage carts if they were self parking.

“Great location for family access to tourist sites and Miracle Mile shopping. Staff friendly and helpful, rooms large and comfortable with plenty of pillows and blankets. Very close to Navy Pier and Dick's Last Resort, 2 blocks away from bus routes and shopping, across the street from a grocery store.”

Jul 29, 2008 by Marie from Bloomfield Hills, MI
Overall Rating: 7
Cleanliness:[4] • Staff:[7] • Location:[9]

• Beautiful view of harbor; location close to Navy Pier; within walking distance of Magnificent Mile; convenient layout in suite.
• Cleanliness was below par (stained comforters, dirty coffee pot in room, ring of dirt around inner pool rim).

“Nice facility, good location, convenient room layout, but needs attention to cleanliness. The complimentary breakfast is very good in both taste and variety, but get there early for the tables fill quickly.”

Jul 22, 2008 by Dena from Granite City, IL
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[10]

• Free Happy Hour, location, hotel room was spacious.
• Too many kids in pool/hot tub, we were not able to use either. Loud kids in next room.

“Great location. Free evening happy hour was a nice perk. I would stay here again for those 2 reasons. However, this hotel is very family-friendly, which was very annoying since we were not traveling with kids. There were too many kids in pool/hot tub, even at 10:30pm and we couldn't even get in. Also, there were loud kids in the room next to us, and also rowdy kids running up and down hallways, etc. Fridge in room did not work (door was broken), and toilet flush handle was broken.”

Jul 20, 2008 by Abe from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• My girlfriend and I had an awesome anniversary there.
• There were no wine glasses.

“The hotel was great, well priced, comfy and well located, I will never forget that night.”

Jul 9, 2008 by Joan from Somis, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location.
• Not nice as most embassy suites are.

“Was very disappointed in how drinks were served in evening and also snack foods.”

May 31, 2008 by Alison from Clear Lake, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms are nice and the breakfast was awesome.
• Pool is small. Parking was a bit much ($96 for 2 nights!).

“The location was perfect for everything we had planned to do. The staff were very helpful and friendly.”

May 20, 2008 by Joan from Norfolk, NE
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• They provide a feast for breakfast which we thoroughly enjoyed.
• Parking was expensive!

“This is a beautiful hotel with a friendly, helpful staff. It's located close to many fun attractions. We highly recommend this hotel.”

May 15, 2008 by Andrea A. from Fishers, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Friendly, clean and awesome breakfast, loved the happy hour too.
• Unfriendly lady at front desk on Sunday morning.

“Clean, friendly hotel in awesome location, close to everything.”

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Amenities at Embassy Suites Hotel Chicago-Downtown/Lakefront, Chicago

AM/FM Alarm Clock Bar/Lounge Coffee Maker in Room Express Checkout Fitness Center or Spa

Hairdryers Available Pool Restaurant Safe Deposit Box Television with Cable

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