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User Reviews for Embassy Suites Hotel Chicago-Downtown/Lakefront, Chicago

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Jun 1, 2009 by from East Lansing,MI
Overall Rating: 6

• Rooms comfortable and clean.
• All rooms opened up to main area, almost motel like.

“Nice rooms, indoor motel style was not nice. Free breakfast was nice but crazy crowded.”

May 20, 2009 by Sean from E Grand Rapids,MI
Overall Rating: 9

• The extra room away from the beds.
• Needing to take 2 elevators to get to rooms.

“The breakfast is great and the suite nature of the rooms is great. The location is great. parking is $40/day.”

May 19, 2009 by Tania from Chicago,IL
Overall Rating: 8

“Hotel, overall was nice. Great location and staff was very helpful.”

Apr 30, 2009 by Marina from Madison,WI
Overall Rating: 10

• The staff was exceptional. Room was clean, comfortable and spacious.

“Friendly staff. Very helpful and extremely accommodating. Bed was very comfortable. Room as clean and spacious. Location was ideal. Will definitely stay again.”

Dec 17, 2008 by Jeff from Bloomington,IL
Overall Rating: 9

• Everything was excellent, nice to have 4 free breakfasts.
• Parking is way too expensive.

“Excellent hotel for a family of 4. Only negative experience is priced parking.”

Dec 17, 2008 by Craig from Milwaukee,WI
Overall Rating: 10

• Very clean, great view of the lake, parking.
• NA

“We were overall very impressed with our stay. It was convenient for dining and shopping which was our main purpose of the trip. The staff was excellent, very convenient parking accomodations, and absolutely love the cook to order breakfast and drink reception at night!”

Nov 19, 2008 by Dave from Morton,IL
Overall Rating: 9

• Good location and very friendly staff.
• Lobby is on the second floor and the bell captain and cab on first floor.

“This hotel is very nice when traveling with small children because of room set-up. It was clean and the staff was very helpful and friendly. Located close to Michigan Ave and the shops there.”

Aug 19, 2008 by Reese from Coon Valley, WY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• My husband and 2 children, ages 7 & 10, enjoyed the big breakfast each morning and the glass elevators. The suite was clean and comfortable.
• Visitors were not allowed to use the hotel luggage carts if they were self parking.

“Great location for family access to tourist sites and Miracle Mile shopping. Staff friendly and helpful, rooms large and comfortable with plenty of pillows and blankets. Very close to Navy Pier and Dick's Last Resort, 2 blocks away from bus routes and shopping, across the street from a grocery store.”

Jul 29, 2008 by Marie from Bloomfield Hills, MI
Overall Rating: 7
Cleanliness:[4] • Staff:[7] • Location:[9]

• Beautiful view of harbor; location close to Navy Pier; within walking distance of Magnificent Mile; convenient layout in suite.
• Cleanliness was below par (stained comforters, dirty coffee pot in room, ring of dirt around inner pool rim).

“Nice facility, good location, convenient room layout, but needs attention to cleanliness. The complimentary breakfast is very good in both taste and variety, but get there early for the tables fill quickly.”

Jul 22, 2008 by Dena from Granite City, IL
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[10]

• Free Happy Hour, location, hotel room was spacious.
• Too many kids in pool/hot tub, we were not able to use either. Loud kids in next room.

“Great location. Free evening happy hour was a nice perk. I would stay here again for those 2 reasons. However, this hotel is very family-friendly, which was very annoying since we were not traveling with kids. There were too many kids in pool/hot tub, even at 10:30pm and we couldn't even get in. Also, there were loud kids in the room next to us, and also rowdy kids running up and down hallways, etc. Fridge in room did not work (door was broken), and toilet flush handle was broken.”

Jul 20, 2008 by Abe from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• My girlfriend and I had an awesome anniversary there.
• There were no wine glasses.

“The hotel was great, well priced, comfy and well located, I will never forget that night.”

Jul 9, 2008 by Joan from Somis, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location.
• Not nice as most embassy suites are.

“Was very disappointed in how drinks were served in evening and also snack foods.”

May 31, 2008 by Alison from Clear Lake, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms are nice and the breakfast was awesome.
• Pool is small. Parking was a bit much ($96 for 2 nights!).

“The location was perfect for everything we had planned to do. The staff were very helpful and friendly.”

May 20, 2008 by Joan from Norfolk, NE
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• They provide a feast for breakfast which we thoroughly enjoyed.
• Parking was expensive!

“This is a beautiful hotel with a friendly, helpful staff. It's located close to many fun attractions. We highly recommend this hotel.”

May 15, 2008 by Andrea A. from Fishers, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Friendly, clean and awesome breakfast, loved the happy hour too.
• Unfriendly lady at front desk on Sunday morning.

“Clean, friendly hotel in awesome location, close to everything.”

May 13, 2008 by Sarah from Buffalo Grove, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was extremely comfortable.
• Parking was incredibly expensive.

“This hotel was wonderful - the location was great, the staff was friendly, the room was nice and clean. The happy hour and breakfast in the morning were a wonderful bonus and definitely made the price of the hotel worth it. The AAA rate was also great at this hotel. We very much enjoyed our visit and would absolutely stay at an Embassy Suites again!”

Mar 28, 2008 by Ron from De Pere, WY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Breakfast and managers special and location.
• A lot of little kids. The pool was closed each evening for cleaning.

“Over all great.”

Mar 28, 2008 by Phil from Green Bay, WY
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Price and location made this a decent place to stay. Nice hotel for the money.
• Small pool, expensive bar, poor breakfast set-up, carpet in the halls.

“We chose the hotel over others because it sounded like it would be a good place to be if our kids were a little noisy. That worked out great. It is a nice, clean, safe place and worth the price. Our backyard swimming pool is bigger than this one. They tell you to be at the breakfast buffet to avoid lines before 8:30, so everyone showed up before 8:30 and the lines were empty at 9:45, but breakfast is free. Bar is priced at airport prices.”

Mar 26, 2008 by Noni from Arden Hills, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent price, the hotel suite was beautiful and comfortable, the breakfast a real treat.
• Long lines on the ordered breakfast.

“We had a family gathering in Chicago and booked three suites. We were two seniors, 2 kids (12 and 17) and 4 adults. Everybody was very happy with the hotel experience. Because of a snow storm, we spent a lot of time in the hotel and really enjoyed everything. The suites were very roomy, clean and comfortable, the breakfast and manager cocktails, excellent, the staff friendly. Will go again.”

Mar 26, 2008 by Martin from Kalamazoo, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Convenient location and very family friendly.
• Long wait at the breakfast lines and for the manager's happy hour.

“The hotel was what we expected. We actually stayed there for the second time and it was still very family friendly (we were two families with 6 children in total). At the same time it is very clean and run very efficiently. The only thing we did not like as much were the long lines for the included breakfast and the manager's happy hour.”

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Amenities at Embassy Suites Hotel Chicago-Downtown/Lakefront, Chicago

AM/FM Alarm Clock Bar/Lounge Coffee Maker in Room Express Checkout Fitness Center or Spa

Hairdryers Available Pool Restaurant Safe Deposit Box Television with Cable

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