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Embassy Suites Hotel Chicago-Downtown/Lakefront
511 North Columbus Drive,
Chicago, IL
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Average User Rating: 9.0 Cleanliness:[9.0] • Staff:[9.0] • Location:[9.0] Based on 918 user ratings |
Jun 1, 2009 by
from East Lansing,MI
Overall Rating: 6
“Nice rooms, indoor motel style was not nice. Free breakfast was nice but crazy crowded.”
May 20, 2009 by
Sean from E Grand Rapids,MI
Overall Rating: 9
“The breakfast is great and the suite nature of the rooms is great. The location is great. parking is $40/day.”
May 19, 2009 by
Tania from Chicago,IL
Overall Rating: 8
“Hotel, overall was nice. Great location and staff was very helpful.”
Apr 30, 2009 by
Marina from Madison,WI
Overall Rating: 10
“Friendly staff. Very helpful and extremely accommodating. Bed was very comfortable. Room as clean and spacious. Location was ideal. Will definitely stay again.”
Dec 17, 2008 by
Jeff from Bloomington,IL
Overall Rating: 9
“Excellent hotel for a family of 4. Only negative experience is priced parking.”
Dec 17, 2008 by
Craig from Milwaukee,WI
Overall Rating: 10
“We were overall very impressed with our stay. It was convenient for dining and shopping which was our main purpose of the trip. The staff was excellent, very convenient parking accomodations, and absolutely love the cook to order breakfast and drink reception at night!”
Nov 19, 2008 by
Dave from Morton,IL
Overall Rating: 9
“This hotel is very nice when traveling with small children because of room set-up. It was clean and the staff was very helpful and friendly. Located close to Michigan Ave and the shops there.”
Aug 19, 2008 by
Reese from Coon Valley, WY
Overall Rating: 9
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“Great location for family access to tourist sites and Miracle Mile shopping. Staff friendly and helpful, rooms large and comfortable with plenty of pillows and blankets. Very close to Navy Pier and Dick's Last Resort, 2 blocks away from bus routes and shopping, across the street from a grocery store.”
Jul 29, 2008 by
Marie from Bloomfield Hills, MI
Overall Rating: 7
Cleanliness:[4] •
Staff:[7] •
Location:[9]
“Nice facility, good location, convenient room layout, but needs attention to cleanliness. The complimentary breakfast is very good in both taste and variety, but get there early for the tables fill quickly.”
Jul 22, 2008 by
Dena from Granite City, IL
Overall Rating: 7
Cleanliness:[9] •
Staff:[8] •
Location:[10]
“Great location. Free evening happy hour was a nice perk. I would stay here again for those 2 reasons. However, this hotel is very family-friendly, which was very annoying since we were not traveling with kids. There were too many kids in pool/hot tub, even at 10:30pm and we couldn't even get in. Also, there were loud kids in the room next to us, and also rowdy kids running up and down hallways, etc. Fridge in room did not work (door was broken), and toilet flush handle was broken.”
Jul 20, 2008 by
Abe from Chicago, IL
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The hotel was great, well priced, comfy and well located, I will never forget that night.”
Jul 9, 2008 by
Joan from Somis, CA
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“Was very disappointed in how drinks were served in evening and also snack foods.”
May 31, 2008 by
Alison from Clear Lake, IA
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The location was perfect for everything we had planned to do. The staff were very helpful and friendly.”
May 20, 2008 by
Joan from Norfolk, NE
Overall Rating: 8
Cleanliness:[9] •
Staff:[9] •
Location:[9]
“This is a beautiful hotel with a friendly, helpful staff. It's located close to many fun attractions. We highly recommend this hotel.”
May 15, 2008 by
Andrea A. from Fishers, IN
Overall Rating: 10
Cleanliness:[10] •
Staff:[9] •
Location:[10]
“Clean, friendly hotel in awesome location, close to everything.”
May 13, 2008 by
Sarah from Buffalo Grove, IL
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“This hotel was wonderful - the location was great, the staff was friendly, the room was nice and clean. The happy hour and breakfast in the morning were a wonderful bonus and definitely made the price of the hotel worth it. The AAA rate was also great at this hotel. We very much enjoyed our visit and would absolutely stay at an Embassy Suites again!”
Mar 28, 2008 by
Ron from De Pere, WY
Overall Rating: 10
Cleanliness:[9] •
Staff:[10] •
Location:[10]
“Over all great.”
Mar 28, 2008 by
Phil from Green Bay, WY
Overall Rating: 7
Cleanliness:[8] •
Staff:[7] •
Location:[7]
“We chose the hotel over others because it sounded like it would be a good place to be if our kids were a little noisy. That worked out great. It is a nice, clean, safe place and worth the price. Our backyard swimming pool is bigger than this one. They tell you to be at the breakfast buffet to avoid lines before 8:30, so everyone showed up before 8:30 and the lines were empty at 9:45, but breakfast is free. Bar is priced at airport prices.”
Mar 26, 2008 by
Noni from Arden Hills, MN
Overall Rating: 10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“We had a family gathering in Chicago and booked three suites. We were two seniors, 2 kids (12 and 17) and 4 adults. Everybody was very happy with the hotel experience. Because of a snow storm, we spent a lot of time in the hotel and really enjoyed everything. The suites were very roomy, clean and comfortable, the breakfast and manager cocktails, excellent, the staff friendly. Will go again.”
Mar 26, 2008 by
Martin from Kalamazoo, MI
Overall Rating: 9
Cleanliness:[10] •
Staff:[10] •
Location:[9]
“The hotel was what we expected. We actually stayed there for the second time and it was still very family friendly (we were two families with 6 children in total). At the same time it is very clean and run very efficiently. The only thing we did not like as much were the long lines for the included breakfast and the manager's happy hour.”
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