Embassy Suites Hotel Chicago-Downtown/Lakefront

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User Reviews for Embassy Suites Hotel Chicago-Downtown/Lakefront, Chicago

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Mar 28, 2008 by Ron from De Pere, WY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Breakfast and managers special and location.
• A lot of little kids. The pool was closed each evening for cleaning.

“Over all great.”

Mar 28, 2008 by Phil from Green Bay, WY
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Price and location made this a decent place to stay. Nice hotel for the money.
• Small pool, expensive bar, poor breakfast set-up, carpet in the halls.

“We chose the hotel over others because it sounded like it would be a good place to be if our kids were a little noisy. That worked out great. It is a nice, clean, safe place and worth the price. Our backyard swimming pool is bigger than this one. They tell you to be at the breakfast buffet to avoid lines before 8:30, so everyone showed up before 8:30 and the lines were empty at 9:45, but breakfast is free. Bar is priced at airport prices.”

Mar 26, 2008 by Noni from Arden Hills, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent price, the hotel suite was beautiful and comfortable, the breakfast a real treat.
• Long lines on the ordered breakfast.

“We had a family gathering in Chicago and booked three suites. We were two seniors, 2 kids (12 and 17) and 4 adults. Everybody was very happy with the hotel experience. Because of a snow storm, we spent a lot of time in the hotel and really enjoyed everything. The suites were very roomy, clean and comfortable, the breakfast and manager cocktails, excellent, the staff friendly. Will go again.”

Mar 26, 2008 by Martin from Kalamazoo, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Convenient location and very family friendly.
• Long wait at the breakfast lines and for the manager's happy hour.

“The hotel was what we expected. We actually stayed there for the second time and it was still very family friendly (we were two families with 6 children in total). At the same time it is very clean and run very efficiently. The only thing we did not like as much were the long lines for the included breakfast and the manager's happy hour.”

Mar 14, 2008 by Ann from San Rafael, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Suites arrangement of rooms.
• The front desk was not well staffed. Desk staff could not locate a package that had been left for me.

“Attractive hotel, great uptown setting. Atrium is light and airy. Breakfast is great. Rooms are suites, with nice amenities.”

Mar 10, 2008 by Lisa from Springfield, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Nice room. Wonderful location.
• Unsupervised children in pool (screaming and running). Parking high priced.

“Hotel nice. Easy check in and check out. Room clean and nice. Pool nice, but we couldn't use it, because there were unsupervised kids screaming and running all around. Very disruptive.”

Mar 5, 2008 by Kari from Ottawa, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Recently remodeled, very clean.
• Poor signage at street level for valet.

“Newly remodeled, very clean, great location, free cocktail, hour free cooked to order breakfast, very tasty!”

Jan 15, 2008 by Mike from Oxford, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Breakfast, omelets were great, happy hour.
• Pool area, Price for parking.

“The complimentary breakfast and evening drinks are great. We really could have used a map to area dining location, i.e. within a few blocks.”

Jan 3, 2008 by David from Livermore, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very open. Great staff.
• Noisy & too much light in the front rooms at night.

“Great location. Good cook to order breakfast. Cocktail hour is great. Staff was friendly and very accommodating.”

Jan 2, 2008 by Kathy from East Lansing, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Front desk staff was great, delicious breakfast, lots of room, great location.
• Long waits at breakfast.

“This is a great place to stay with your kids while visiting Chicago. Suites are large, pool is enjoyable, breakfast is hearty, location very good.”

Jan 2, 2008 by Jim from Alsip, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very luxurious.
• The bar closed early.

“Thought it was a great place to stay and it was very nice.”

Dec 31, 2007 by Florabel from Urbana, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Accommodating and friendly staff, good food, clean facilities, provided enough toiletries, good location.
• Parking fee wasn't included in the price.

“It was a very comfortable place to stay. Good breakfast. Good, hospitable, and friendly staff.”

Dec 26, 2007 by Dave from Cincinnati, OH
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Great location, beautiful hotel, awesome rooms.
• I got sick from the buffet.

“Extremely good location. Near everything great in Chicago. I would stay there again. Don't eat the buffet (I got sick).”

Dec 21, 2007 by Beth from Kalamazoo, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• The managers reception, breakfast buffet & great bath towels!
• The concierge was never there on Friday or Saturday but was there when we checked out on Sunday.

“We loved our stay here. Everyone was friendly & very accommodating. We'll be back for sure.”

Dec 20, 2007 by Missy from Vandalia, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[9]

• Spacious.
• Did not get a king bed ahead trouble at the desk getting room correct.

“Overall the hotel experience was good it started off a little rocky with the check in process and did not get a king sixes bed room but a room with 2 double beds but was able to accommodate. All other experiences went well.”

Dec 18, 2007 by Schmidt from Munich, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Two room apartment in city center within easy walking distance to all attractions and shopping.
• To small spa area next to lobby and restaurant.

“Excellent for up to three persons sharing apartment in the heart of Chicago.”

Dec 18, 2007 by Alan from Culver, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great breakfast.
• Getting to my room took two elevator rides.

“This is a very nice, family friendly hotel. It is especially well located for those who wish to visit Navy pier or shop on north Michigan.”

Dec 14, 2007 by Paul from Lisle, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent views, location and amenities.
• Parking.

“The hotel was great.”

Dec 13, 2007 by Amber from Brimfield, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location, free 2 hour cocktail hour, frees full breakfast.
• Uncomfortable springy beds.

“Great location. Great friendly staff. Would definitely stay here again.”

Dec 12, 2007 by Marcia from Wheaton, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• I liked the suite setup w/sofa bed in a separate room.
• The complimentary breakfast buffet was chaotic and noisy in the big atrium.

“I love the location! The room was very nice, and comfortable. The big atrium was not as comfortable as some, and noisy, but for what we wanted. A good room in a great location. It was all we could want for the price at the busy time of year.”

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Amenities at Embassy Suites Hotel Chicago-Downtown/Lakefront, Chicago

AM/FM Alarm Clock Bar/Lounge Coffee Maker in Room Express Checkout Fitness Center or Spa

Hairdryers Available Pool Restaurant Safe Deposit Box Television with Cable