Best Western Inn of Chicago

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May 21, 2008 by Ahmad from Dearborn, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Everything.

“This place is not a hotel it is a Motel.”

Apr 14, 2008 by Dawn M. from Hamilton, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location was good.
• Bathroom was a bit odd - chair in shower.

“Overall it was fine. Not the most posh hotel but good enough for a quick business stay.”

Apr 7, 2008 by Jo from Lennon, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location! Very friendly staff, clean and great little bar.
• Small bathroom but adequate.

“Super location with helpful and friendly staff. This hotel is small but very clean. It has a great little bar with friendly and helpful bartenders who will give great advice about the city.”

Aug 13, 2007 by James from Sheffield Lake, OH
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[8]

• Very clean and comfortable beds!
• No restaurant - not in store - gift shop - no place to buy some thing to take up to the room to snack on.

“Great beds, sleep well in this quiet clean room. No a place for kids and great for business.”

Jul 17, 2007 by Carol&Tom from Sheboygan, WI
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[7]

• Location.
• Small room, carpet somewhat dirty.

“Location was good. Price was comparable with what you received.”

Jul 15, 2007 by Aj from Bayside, WI
Overall Rating: 3
Cleanliness:[7] • Staff:[2] • Location:[8]

• Location was convenient.
• No room service or restaurant/bar. Rooms and bathrooms were very small.

“I would not stay at this hotel again. I didn't think the staff was very accommodating. I was disappointed.”

Jun 21, 2007 by Suat from Manteca, CA
Overall Rating: 3
Cleanliness:[9] • Staff:[5] • Location:[9]

• Excellent quality bed in the room.
• They did not have a laundry room-terrible idea.

“I would not want to stay in this hotel again. It was very expensive and did not have adequate facilities for my needs.”

May 15, 2007 by Mark from Windsor, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location was good and the terrace was good.
• Elevators and washrooms were small.

“Overall the stay was good it was what I expected.”

Apr 14, 2007 by Jules from North Hollywood, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[5] • Location:[9]

• Good bed, better than expected of the star rating.
• A little dirty and dingy.

“Much better bed than expected for such a low star rating. Good for needing a place to sleep for not too much money.”

Apr 12, 2007 by Harch from Kirkland, WA
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[8]

• Good location.
• Lack of free internet access. Very small room.

“The hotel was bare bones. The room was small but adequate as a place to spend the night. Good location. Disappointing that the internet connection was not included in the price (unlike the Best Western in Grant Park).”

Apr 8, 2007 by Frank from Cincinnati, OH

Staff:[5] •

• Location.
• Would not provide a rollaway for child.

“Hotel will be very nice when 1st floor remodel is done. Until then, loud banging, sawing, dust, and limited ingress/egress down stairs to closed floors because of overcrowded slow elevators.”

Apr 1, 2007 by Nick from Louisville, KY
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• It was a cheap hotel for its location, extremely close to the loop in Chicago.
• It was under construction, the rooms were small, slow check-in.

“The hotel was very close to the loop and to transit. However, the rooms were smaller than expected and the lobby was under construction during our stay. The room seemed clean, but nothing fancy.”

Feb 20, 2007 by Stacie from Minneapolis
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[5]

• Location.
• All else!

“All in all a very disappointing experience. The price was right, but I would still not stay here again. Hotel staff inept and rude. Rooms very dim and very noisy during the day as they're renovating (which is sorely needed). No room service, no snack machines, and no water in any of the vending machines I tried on three different floors. Water pressure in the bathroom is just awful, and some of the guests (and staff!) Left me wondering if I¿d wandered into the carbine green of thirty years ago. I had to run over to the white hen for every single thing I needed during my stay. Just quite frustrating. Would have expected more given the decent location and I¿m not a picky traveler.”

Jan 26, 2007 by Jill from Roscommon, MI
Overall Rating: 5
Cleanliness:[5] • Staff:[9] • Location:[5]

• The help was friendly.
• It was under construction - the parking was not convenient.

“Will probably be a nice hotel after the renovations - parking in Chicago is always terrible - $26.00 for overnight. A bit high.”

Jan 19, 2007 by Steven from Hartford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• In the middle of renovations / reconstruction, so temporarily no place to eat.

“I thoroughly enjoyed my stay at best western inn of Chicago. I must have gotten one of the renovated rooms (they seem to be working floor-by-floor). The chaos of work was kept to a minimum, and the only think I missed was an "in-house" restaurant / eatery. Still, it was a great experience, and I¿d gladly stay here again. The price was sure right!”

Jan 4, 2007 by Michael from Detroit, MI
Overall Rating: 4
Cleanliness:[5] • Staff:[2] • Location:[9]

• Excellent location.
• Unpleasant hotel staff, older hotel that needs remodel, including water pipes.

“This hotel is in an excellent location off Chicago¿s magnificent mile. However, the hotel is older than most and needs a remodel. The upper floors have poor water pressure and sometimes only a trickle of water comes out of the shower head. The hotel staff can be unpleasant. We checked in at 1:30 p.m. And was told our room would be ready at 3:00 p.m. We went shopping and returned at 4:15 and our room was still not ready! At 4:30, we approached the front desk clerk, again: "hi we would like to see if our." clerk cuts us off in mid-sentence, "we're fully booked this weekend!" we explained that we were checking on the status of our room and were given room keys. Upon entering our room, it was not cleaned up from the prior guest! We called the front desk and the manager gave us keys to another room. In all, we finally had a room by 5:00 p.m., only 3.5 hours after we first arrived.”

Aug 21, 2006 by Carl from Beloit, WI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Close to Michigan ave. and other venues.
• They charged me more than you said they would. and it wasn't taxes.

“Clean and close to shopping, museums and restaurants.”

Aug 16, 2006 by Denise from Fort Wayne, IN
Overall Rating: 8
Cleanliness:[4] • Staff:[7] • Location:[10]

• The feel of the lobby, the view out the window and the wonderful rooftop terrace.
• A pesky fruit fly buzzing around my room the entire stay and a faulty a.c. that kept the room at semi-cool temps, with controls that didn't work.

“We arrived at our first room to find that it had not yet been cleaned. What a mess! (I can't believe people leave their rooms like that!) Anyway, sad to say, that was my first impression. After getting another room, we went up to the rooftop terrace and loved it. Strangely, my aunt, who was also a guest at the hotel and had stayed there before, was not aware of the terrace. As for our room, the uncomfortable temperatures made for a less-than-relaxing sleep, but other than that and the fly, the room was nice and clean, with a pretty good view.”

Jul 31, 2006 by Ginni from Muskego, WI
Overall Rating: 3
Cleanliness:[2] • Staff:[6] • Location:[10]

• Location.
• Overall, not clean. Mattress pad and sheets did not fit the bed and we awoke in the am partially lying on the bare stained mattress. Disgusting!

“I would willingly to pay the extra $75-$100 to stay at the Radisson again. Never again at this hotel...”

Jul 31, 2006 by Jill from Merriam, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and value. Very clean with lots of extras.
• Linens were not high quality.

“Superb location, very friendly staff. Beautiful rooftop terrace, clean and great value.”

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Amenities at Best Western Inn of Chicago, Chicago

24 Hour Front Desk Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Parking Restaurant Room Service Safe Deposit Box Television with Cable