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Hotel Allegro Chicago 3-star

171 W Randolph St At Lasalle, Chicago, IL

Chicago's Hotel Allegro lives up to it's name: bright, lively, fast-paced, upbeat and entertaining. Ideally located, the hotel is in the heart of the Loop's theatre district, and just steps from the famous Marshall Fields department store and Art Institute of Chicago.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Babysitting/Child Services, Bar/Lounge
  • Average User Rating: 8.5 [rate it]
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User Reviews for Hotel Allegro Chicago, Chicago

Average User Rating: 8.5
Overall user rating
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.5]
Based on 914 user ratings

Apr 28, 2008 by Ann from Kalamazoo, MI
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[8]

  • Great location for what we wanted to do in Chicago.
  • No bureau for clothes; hair dryer so hidden I didn't know there was one.

“Great Chicago loop location; very small rooms, trendy dcor.”

Apr 23, 2008 by Stan from South Bend, IN
Overall Rating: 1 Overall user rating
Cleanliness:[4] • Staff:[3] • Location:[10]

  • Good location.
  • Tiny room, 1 chair, no table, no view, construction debris, bad quality TV, surly staff, no wine bar.

“This hotel has no wine bar, coffee is limited to 1 cup per person in the morning which is handed out by surly staff, it is under construction with debris in the hallways. The room was tiny and the bathroom was even smaller. The bathroom would only allow 1 person to be in it as the floor space for standing was literally 2 ft by 2 feet. It was much too cramped to be comfortable in the room. There was only 1 uncomfortable chair for a 2 person room. The LCD TV was very poor quality, every channel was grainy, channel selection was very limited. Coffee in the morning was free only for 2 or 3 hours in the morning but guests had to go to the lobby, show a room card, and then were told they could only have 1 12 ounce cup for each guest. When my wife went down to get coffee the second morning we were there, the surly counter attendant accused her to her face of coming earlier that day already, she had not! The parking pass system was cumbersome and inconvenient. The only good thing about the hotel was that the location was excellent, in the Theater District. All in all, I will never ever stay at this hotel again, nor at any of the other hotels in this chain. I honestly would rate it at 1-star. The fault, however, of the poor quality despite the high star rating appears to be the hotel's.”

Apr 23, 2008 by Ed from Dubuque, IA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Nice remodeling of rooms.
  • Rooms are small but nicely done.

“The Allegro has done a nice job with the remodel and we enjoyed our stay. Staff was very friendly and made sure we were pleased.”

Apr 18, 2008 by Rick from Logansport, IN
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Hotel staff was friendly and went out of the way to bring ice to my room.
  • Construction going on and no ice machine working.

“Nice location, friendly staff, parking located right across the street.”

Apr 16, 2008 by Steve from Miamisburg, OH
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[10]

  • Location.
  • Room amenities, no outlets in room.

“Hotel had a great location by the Chicago theater, which was the reason we went. The room was small in size, but it was a Greater Chicago room, so that was somewhat expected. There were no power outlets in the room? I had a laptop, my phone, my blackberry, and my wife's phone and we only had 2 outlets to charge them in and they were located in the bathroom.”

Apr 16, 2008 by Jessyca from Eugene, OR
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff was great.
  • No business center or computer access.

“Hotel was chic and metropolitan with great access to the theatre district and walking around Chicago. Loved the staff and location.”

Apr 16, 2008 by Will from Waterville, OH
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[8]

  • I loved the decorations. It is a great hotel.
  • No ice machines. Had to get ice from room service.

“The hotel was very nice and the staff was excellent. The only real issue was ice. It looks like with the renovations are complete that will not be an issue. Location is great, close to public transportation and within walking distance of many attractions.”

Apr 15, 2008 by John from Chicago, IL
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[7]

  • European style (read: smaller) and very well decorated.
  • Bed was not all that comfortable.

“A nice place to stay if you are in town for a play as it resides in the theatre district of Chicago. Service was very good and we had no problems.”

Apr 10, 2008 by Ruth from Clinton Township, MI
Overall Rating: 7 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The location and decor were awesome.
  • The mattresses were too soft and the room was small.

“The Hotel Allegro was under constructions so the Business Center and Fitness Center were closed, which was disappointing. Also, the beds were too soft and it made for very uncomfortable sleeping. On the bright side, location was great, decor was great and the staff were very friendly.”

Apr 10, 2008 by Stephenie L. from Chicago, IL
Overall Rating: 5 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[8]

  • Beautiful lobby/public lounge.
  • No available outlets in room except in bathroom.

“I could not plug in my laptop - every outlet was behind heavy unmovable furniture. The only outlet I could find was over the bathroom sink. The hallways looked like they were still under construction. I had a do not disturb sign out and yet my phone kept ringing to find out when I would like to have my room made up. TV would go out every 2 minutes with a message saying "Please recycle IRC" so you had to click the remote again to get it to continue working. There were no water glasses in the room to use to get a drink of water.”

Apr 8, 2008 by Ron from Washington, DC
Overall Rating: 8 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • Brand new renovations.
  • Not all the renovations were complete.

“Whenever they get through fixing the place up it will be nice. The rooms may be a little snug, but the place is nice.”

Apr 8, 2008 by John from Decatur, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Free wine hour in the lobby between 5-6pm featuring Kimpton Hotel owner's wines.

“Very good. Location is excellent right on Theatre Row in the Loop. Each room was equipped with an I-Pod cradle, which was a pleasant surprise for those of us who choose not to leave out I-Pods in our car during valet. Overall, Allegro was an amazing value, and I would highly recommend it to anyone visiting Chicago for Baseball, Theatre, or business.”

Mar 20, 2008 by Jody from Fort Wayne, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff was very friendly. Lots of perks. Great Location.
  • Parking expensive, but so is parking in Chicago in general.

“Staff was super friendly-front desk, room service, breakfast, happy hour. Just excellent. The breakfast and happy hour was a nice touch and the location was great. Clean, suites were comfortable.”

Mar 18, 2008 by Al from Bellingham, WA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[9]

  • Old style.
  • Still under re-construction.

“Lovely old-style hotel. Still under re-construction so be prepared for some construction noise (concrete drilling at 7:30AM!), and lack of (for example) gym facilities.”

Mar 14, 2008 by Brett from Mankato, MN
Overall Rating: 3 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[3]

  • Very posh lobby and furnishings.
  • The room was incredible small.

“Lots of hype for a room the size of a dorm. The cost translated to more than $10 per square foot of space, mostly occupied by furniture.”

Feb 27, 2008 by Bob from Westmont, IL
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[8]

  • Location, free parking on the street at night time.
  • Pets are allowed.

“Old but nice, grteat location, very friendly staff.”

Feb 26, 2008 by Janet from Berlin, MD
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Wonderful staff and newly renovated.
  • Much of the hotel and facilities were not finished-still most of it under renovation.

“Beautiful decor with wine party and very excited staff-rooms were very small but quaint.”

Nov 8, 2007 by Carol from Schaumburg, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Convenient location.
  • Small room, but nice.

“Great cocktail hour.”

Sep 15, 2007 by Lauren from Gilford, NH
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[10]

  • I loved the funky "feel" of the place!
  • I didn't like the fact that the decor was starting to look worn.

“I was in Chicago for business and was being put up in another of Kempton's hotels, the hotel Burnham, also in downtown Chicago. The hotel was clean, I liked the interior design and decoration, and the staff was friendly and helpful. The only negative I noticed was the slightly aged look the carpets and decor in our room had, but the hotel apparently is planning renovation this year. Even compared to the Burnham (which is very plush and posh), the allegro held its own, and my friend and I were pleasantly surprised that we weren't disappointed with our experience when we switched hotels. The allegro is right in the theater district and within walking distance of so many of Chicago's wonderful sights. I'd stay at allegro again in a heartbeat!”

Sep 13, 2007 by Sarah from Oakville, ON CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Free wine 5 p.m.-6 p.m.
  • Bathrooms need updating (they're renovating now).

“People were friendly, concierge, bellman were great. The room was fine; I appreciated the Wi-Fi. All around a great hotel.”

Amenities at Hotel Allegro Chicago, Chicago

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Babysitting/Child Services
  • Bar/Lounge
  • Barber/Beauty Shop
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shops/Commercial Services
  • Television with Cable
  • VIP Rooms/Services
Hotel Representatives:

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