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Courtyard by Marriott Chicago Magnificent Mile 2-star

165 East Ontario Street, Chicago, IL

The Newest Choice Of Magnificent Mile Hotels...

With its spectacular shopping, world-class museums, dynamic corporations, and breathtaking architecture, the Windy City has it all and the NEW Courtyard by Marriott Chicago Downtown Magnificent Mile Hotel is located right in the heart of everything.[more]

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User Reviews for Courtyard by Marriott Chicago Magnificent Mile, Chicago

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.5] • Staff:[9.0] • Location:[9.5]
Based on 616 user ratings

Sep 9, 2008 by Creig from Cedarburg, WY
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff was friendly, and very helpful.
  • Some restaurant wait staff was not sensitive to our needs.

“The location was a excellent for shopping. The hotel staff was very friendly. They made me, my wife and our 18 month old girl feel at home. Everybody went out of their way to see that our needs were taken care of.”

Sep 8, 2008 by Gwen from Farmington Hills, MI
Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The location was great, the room was bright and clean. Very nice.
  • Parking was very expensive.

“The hotel location was great. Close to major attractions and restaurants. The hotel staff was professional and friendly. The room was clean and bright. The only negative is the parking. $28/night for self park - no in and out. $46/night for valet parking - in and out.”

Aug 25, 2008 by Jsr from Lakeway, TX
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[10]

  • Location.
  • Room service.

“Not bad for the money, just eat somewhere else.”

Aug 24, 2008 by Michael from Brantford, ON CA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[7]

  • Location.

“Second time in 1 month at Chicago Magnificent Mile area, this time shocked at the drunks sleeping in the area. My wife and I are not returning to Chicago for a long while it puts quite a damper what we think of the hotel after our disturbing experience.”

Aug 24, 2008 by Clyde from Long Beach, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] •

  • The staff was very friendly and helpful.
  • Nothing.

“It's location is great for the area of Chicago we enjoy most. The staff, front desk, bartenders, waitress and the cleaning ladies were all very friendly and helpful. The entire facility was very clean and well kept.”

Aug 13, 2008 by Danny from Delaware, OH
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • I liked the location, friendly staff and the restaurant.
  • Room rate was high.

“The hotel was clean, staff friendly and food excellent.”

Aug 13, 2008 by Nancy from Rochester Hills, MI
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[10]

  • Very convenient to the sights we were interested in.
  • I wanted a two bed room and that was not available and had to sleep on a couch.

“Very clean, efficient, I asked for room service for another blanket and it arrived within 15 minutes. Good security also.”

Aug 1, 2008 by Lisa from Simpsonville, SC
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • They were very friendly.
  • They did not have room for us the first night.

“We arrived at 11:30 PM at the hotel. They only had one of our rooms available. The next day we did get our rooms along with a snack tray and a bottle of wine.”

Jul 8, 2008 by Jason from Bettendorf, IA
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[8] • Location:[10]

  • The location was great.
  • Kind of small room.

“Overall the hotel was fine. Location was great, everything was clean although there were no towels in the pool area, somebody had used them all up and they were not replace. I would recommend this place to a friend although price was a little steep for the accommodations, but again location was good.”

May 6, 2008 by Phyllis from Wyoming, MI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Close to Magnificent Mile and other attractions.
  • Parking.

“We really enjoyed our stay here! We never heard a sound from the outside while in our room and we never heard a slamming door. That was amazing to us and as a result got a great night's sleep. Could go down and get a Starbuck's too as soon as we woke up!”

Apr 22, 2008 by Brad from Green Bay, WY
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Sofa bed king size bed.
  • Nothing.

“Very nice accomodations in a great location. Very clean hotel. Staff is very efficient and very courteous.”

Apr 10, 2008 by Mike from Lennon, MI
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] •

  • Courteous staff / excellent recommendation / very helpful.
  • 1 block off magnificent mile - during night police sirens.

“Greeted by very friendly valet parking attendant. He made several suggestions about parking and taking cabs to and from our show. Very courteous check-in, with an explanation of facilities and their use. Nearby sandwich shops and mini-market (None on site) One block to Magnificent Mile shopping three block to Water Tower Place.”

Mar 30, 2008 by Don from Dekalb, IL
Overall Rating: 7 Overall user rating
Cleanliness:[7] • Staff:[8] • Location:[8]

  • The location to Navy Pier and other attractions rain forest cafe.
  • Pool was way too small and way too many people in it. No hot tub.

“The hotel is in a great location if you are visiting the city for shopping and seeing prominent attractions. Very nice things to see in walking distance with small children. The only bad things about the hotel were that the pool was very small and there was no hot tub.”

Feb 26, 2008 by Barb from St. Joseph, MI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[9]

  • Excellent location, extremely nice, helpful staff and valet.
  • No continental breakfast.

“Half a block from shopping on Michigan Avenue. Extremely helpful and friendly staff, especially the valet guys. Room was decent, quiet and clean. High speed wireless in the rooms would be nice. Would definitely stay here again.”

Feb 7, 2008 by Mike from Novi, MI
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Staff was excellent. Room small but very nice.
  • Could not park our van in hotel parking. Had to find public parking.

“Staff, including restaurant staff, was very helpful, friendly and accommodating. While the physical space, room and lobby, were good, it was the staff that made us feel as if we would return the next time we go to Chicago.”

Jan 31, 2008 by Vamsidhar from Minneapolis, MN
Overall Rating: 5 Overall user rating
Cleanliness:[6] • Staff:[5] • Location:[8]

  • Very close to shopping area.
  • Didn't live up to the 3 star standards it claims.

“Small rooms, not so good looking, but very close to the shopping area. Staff is good and the bar at the first floor is really good and very affordable.”

Dec 13, 2007 by Judy from Rancho Palos Verdes, CA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location.
  • Lobby not big enough.

“Great hotel. Would stay again.”

Dec 13, 2007 by Cindi from Fort Wayne, IN
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[10]

  • Location was great! Perfect for what we needed for that weekend away.
  • Was not greeted by valet. Had to go inside to find someone.

“Wonderful location. Friendly, helpful staff. Lobby was nice but not very big for the number of guests lingering around with their shopping bags and waiting in the line for Starbucks. Room was very clean. This was a great place for a less expensive get away weekend. We would definitely stay here again.”

Dec 12, 2007 by Terry from Indianapolis, IN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Courtyard was very clean, well kept furnishings, attentive staff, and great location.
  • No dislikes.

“My friend and I enjoyed the hotel. We were spending the day shopping on Michigan Ave for Christmas gifts. The hotel was close enough that we could drop off gifts and head right back out for more shopping. It is centrally located to shopping, dining and entertainment. The staff was prompt as we requested additional linen. I would stay here every time if I could.”

Nov 29, 2007 by Mark from Clarkston, MI
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Convenient, friendly, comfortable.
  • No Jacuzzi.

“This is a convenient, comfortable hotel with a friendly staff. Would recommend to other travelers.”

Amenities at Courtyard by Marriott Chicago Magnificent Mile, Chicago

  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Air Conditioned
  • Barber Shop
  • Barber/Beauty Shop
  • Business Center
  • Car Rental Desk
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cribs Available
  • Currency Exchange
  • Drugstore
  • Elevators
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High Speed Internet Access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Iron
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • Microwave
  • News Stand
  • Parking
  • Phone with data port
  • Phone with speaker
  • Pool
  • Radio
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Shower
  • Sofa Bed
  • TV
  • TV Remote Control
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • Valet Parking
  • Vending Machines
  • Wake-up Service
Hotel Representatives:

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