Courtyard by Marriott Chicago Magnificent Mile

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User Reviews for Courtyard by Marriott Chicago Magnificent Mile, Chicago

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Jan 27, 2010 by Dana from Gardner,IL
Overall Rating: 10

• Customer Service, hotel cleanliness, and location.

“ The room we preferred was not available and the front desk did all they could to accommodate us - going over and above. We were able to try the hotel restaurant and were so pleased with the service and the tasty food. All of the staff we came in contact with were accommodating and friendly. I would definitely recommend this hotel. It was a short block from Michigan Avenue. The only thing bad about the trip was the weather and I bet if the front desk could have fixed that, they would have made it sunny! ”

Jan 19, 2010 by Bill from Chicago,IL
Overall Rating: 9

• Our first encounter with staff was terrific - gave my daughter a free candy!
• Pool had wet towels on the floor.

“Overall, very good experience. Perfect location for us, clean, and friendly staff.”

Sep 8, 2009 by Brian from Troutdale,OR
Overall Rating: 10

• Very friendly and did everthing
  I asked.

“Great hotel and I would love to go back again.”

Aug 31, 2009 by Faith from Edelstein,IL
Overall Rating: 10

• The staff was extremely friendly & helpful.
• N/A

“Hotel in good location - felt safe. Rooms were clean. Staff was very friendly & provided information as requested.”

Jul 6, 2009 by Johna from Louisville,KY
Overall Rating: 9

• Good location and nice fitness room.
• Did not have fridge in room and did not know oversized vehicles were not allowed in valet parking.

“Hotel had a very nice lobby with a Star Bucks connected. It was very clean and only one block from Michigan Avenue.”

Jun 25, 2009 by Gerry from Cincinnati,OH
Overall Rating: 8

• Location.
• Marriott had two better motels within blocks.

“Overall OK, however would pay more for nicer facility.”

Jun 13, 2009 by Cynthia from Chesterfiled,MO
Overall Rating: 8

• Location.
• Not enough electric outlets.

“Great location, clean.”

May 6, 2009 by Mike from Elm Grove,WY
Overall Rating: 9

• Helpful staff.

“Great location for shopping on Michigan Ave, staff was very helpful and friendly.”

Apr 29, 2009 by Tim from Benton,AR
Overall Rating: 9

“Rooms are nice. Not much of a view from our 17th floor window. Staff was
very friendly & helpful. Breakfast was good.”

Apr 20, 2009 by Ann from Warren,MI
Overall Rating: 8

• The location was absolutely great.
• The restaurant and bar was too expensive.

“I liked to location and the staff was very friendly. I just would have liked the restaurant to be a little less expensive. We like having a drink to relax in the afternoon or evening and we had to leave the hotel for that.”

Apr 17, 2009 by Lisa from Red Bud,IL
Overall Rating: 10

• Room accommodated our family, staff was very friendly and helpful.
• Pool was small and pool water was cold. No Jacuzzi.

“The customer service at this hotel was outstanding! Staff was friendly, helpful, and accommodating. The hotel had good security measures, which made me feel safe with my children. The room was clean and the set up of the room accommodated our family well. The parking for the hotel was reasonable for the area. The location was excellent, allowing us to walk to all of our destinations. The complimentary internet access in the room was helpful.”

Apr 16, 2009 by Amy from Madison,WY
Overall Rating: 9

• Great location.
• Bad, expensive parking.

“Good hotel for brief stay.”

Apr 15, 2009 by Gary from Paducah,KY
Overall Rating: 7

• The people.

“The hotel was clean and close to several place of interest. The Magnificent Mile, Navy Pier, etc.”

Apr 12, 2009 by Jon from Wyoming,MI
Overall Rating: 10

• The staff was friendly and incredibly helpful. Very pleased.
• Cold pool.

“Very pleased.”

Apr 6, 2009 by Heather from Mosinee,WY
Overall Rating: 10

• The front desk girl.

“I would definitely stay again.”

Apr 6, 2009 by Cathleen Hoffmann from Saint Louis,MO
Overall Rating: 9

• Location!
• To get the $28 per day price for parking I was not allowed to remove the vehicle during my stay

“Very clean and new bathroom. Bedding was top quality as well as the linens.”

Apr 6, 2009 by Terri from Alexandria,IN
Overall Rating: 10

• The staff was exceptionally friendly, I felt very welcomed.

“Great location, all employees were very friendly, room was clean.”

Mar 27, 2009 by Robin from Monticello,ID
Overall Rating: 9

• It was centrally located to shopping and restaurants.
• The hotel restaurant was not child friendly at all.

“Great place to stay. The bell staff were helpful with luggage and taxis. We were traveling with children the hotel does not have milk or juice (only sweetened) available in vending machines and there is no convenience shop.”

Mar 19, 2009 by John from Arlington,VA
Overall Rating: 9

• Location & room size.
• Bed not as comfortable as Hampton Inn, not enough electrical outlets.

“Consistent, predictable quality expected from Courtyard and Marriott. Good location, helpful staff. I did not find the bed to be as comfortable as I expected. I had to stay at Hampton Inn elsewhere the previous 3 nights and found thier bed much more comfortable than at this Courtyard.”

Mar 9, 2009 by Shane from Elkard,IN
Overall Rating: 6

• Nice location to everything that we wanted to go and see.

“It was a nice hotel for the most part, we were just a little disappointed about the parking that we did not know we had to pay for at the hotel. We had brought cold drinks that were then warm all weekend and no microwave to reheat meals that we had brought back to the hotel for a later time, that was then thrown out and wasted.”

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Amenities at Courtyard by Marriott Chicago Magnificent Mile, Chicago

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Business Center Car Rental Desk City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities High Speed Internet Access Ice Machine

In Room Movies Indoor Pool Iron Lounge Maid Service Meeting/Banquet Facilities Microwave News Stand Parking Phone with data port Phone with speaker Pool Radio Restaurant Room Service Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Vending Machines Wake-up Service

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