Red Roof Inn Chicago Downtown

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User Reviews for Red Roof Inn Chicago Downtown, Chicago

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Oct 16, 2009 by Pat from Medina,OH
Overall Rating: 4

• Location was excellent, right off Mag mile. Bed was comfy.
• The room was dirty; bathroom was dirty, we stayed 4 days - floors were never vacuumed. Service people were so so.

“Red Roof Inn on Ontario is a great location. The lobby was bright and decently decorated but the front desk staff seemed bothered to have to leave their break room to attend to your needs. The room we stayed in was tiny; the king-size bed barely left us room to walk around it (less than 2 feet per side. The room itself was not very clean, especially the bathroom. I hate moving our luggage around, so I just went to a nearby Walgreens and bought antibacterial wipes and gave the hard surfaces in the bathroom a good wipe down. We were given fresh towels daily and our bed was made. However, the room was never vacuumed and in one instance, I had left coffee grounds in the little single-cup coffee maker and it was not cleaned out. The two cramped elevators were dirty and they vibrated as they ascended or descended. Bottom line: A mediocre hotel in a great location, not recommended for families. Good enough for a budget-conscious traveler.”

Oct 15, 2009 by Brenda from Riviera Beach,FL
Overall Rating: 7

• Great location, simple and clean. Nice people.
• The heat didn't work and it was cold outside!

“Great spot to stay when visiting Chicago. No frills but plenty comfortable--met our needs perfectly. I'd definitely revisit this hotel for future trips to the city. Really need to fix the heaters in the rooms though! otherwise, it was great!”

Oct 2, 2009 by Ted from Port,OR
Overall Rating: 7

• Inexpensive for such a great location!

“Great location just off the Magnificent Mile. Rooms were somewhat small, but comfortable. I checked in late and left at check out time, so I didn't really get a great sense of the place, but for the most part, I was very happy with my stay.”

Aug 31, 2009 by Brian from Tyler,TX
Overall Rating: 10

• I really liked the price of the hotel and it was a great location.
• The only thing i did not like about the Hotel is that the rooms were very small

“This hotel was great. The staff was nice and the price was even better. The rooms are very small but it worked just fine for us. It is in a great location as well. Right in the middle of everything.”

Aug 21, 2009 by HK from Golden,CO
Overall Rating: 6

• location, clean bed
• WiFi is $7.99 a day. Better off pay more for free WiFi

“If everything was perfect, the hotel can be ranked with 2 stars. But it was not. Although the small room size, the narrow hallways, could not be improved. but the cleanliness of carpet, and bathroom could use some improvement. Then the coffee supplies not refilled, the hair dryer not working, toilet needing wriggling, were just things that disqualify a comfortable stay. the saving grace was the bed however was clean. I will give it 1-star, not 2-star rating. What really will stop me from going back is WiFi was $7.99 for 24 hours extra. I don't know who else still chargea for WiFi. If I knew, I would have paid more for a better ranking hotel, got the WiFi for free and still came out ahead.”

Aug 16, 2009 by Lisa from Valley Park,MO
Overall Rating: 1

• Location.
• Everything else.

“I was very disappointed in this hotel stay. They did not have any free parking with this hotel. They did not offer any continental breakfast or food of any kind. I was not given the room requested. I would not recommend this place, nor will I return.”

Aug 13, 2009 by Jose from Pflugerville,TX
Overall Rating: 10

• Location, friendly staff and
  cold AC.
• Small rooms.

“Great experience, I have stayed here before and will stay here again.”

Aug 13, 2009 by Bethany from Maple City,MI
Overall Rating: 6

• Location was great!
• Very dirty bathroom.

“Although the location was very convenient, especially for the price, the bathroom was extremely filthy and I didn't get housekeeping services. I came back to my hotel room at 11 pm and had to call the front desk to get some clean towels.”

Aug 5, 2009 by Stacy from Mankato,MN
Overall Rating: 2

• Great location. Walking distance from many tourist attractions.
• Rooms were small, unclean, and unkept.

“The location of this hotel was excellent, but the rooms were incredibly small and not well-kept. The maid service was quite poor, there were remainders of the previous occupants on the floors of both hotel rooms we checked into, and our bed was not made, trash not removed during our stay. The rooms had a grungy feel. The hotel, however, was walking distance from many tourist attractions in Chicago and very conveniently located.”

Aug 3, 2009 by Rebecca from Tucson,AZ
Overall Rating: 4

• Staff gave me one free night for inconvenience of two bad rooms.
• The first two room I was sent to were used and smoke rooms.

“The first room I was sent to had been used and there was a big hole in the shower wall. The second room I was sent to was a smoking room. The third room the sheets on the bed had rips and tears in them. The location of the hotel was good. The hotel lobby had lumber sitting in the hall way. The staff was pleasant and helpful.”

Aug 3, 2009 by Lola from Ann Arbor,MI
Overall Rating: 9

• Great price for such a central location.
• No breakfast.

“Room was spacious with a massive bed, clean sheets, friendly staff. Not much else to say. Did the job.”

Aug 2, 2009 by Mel from Poplar Bluff,MO
Overall Rating: 4

• Location.
• Dirty, staff argued, several customers were not happy.

“Not very many people were satisfied with this hotel. One couple had their toothbrush, clothes etc taken to a different room, smallest rooms ever stayed in, one couple was told they had to stay at a further hotel. Staff argued a lot amongst themselves. The location was good though.”

Jul 28, 2009 by Lisa from Bloomington,IL
Overall Rating: 8

• Good location for its price. Good location for its price.
• Not much space in the lobby when waiting for check in.

“Good.”

Jul 25, 2009 by Brian from Collinsvile,IL
Overall Rating: 5

• Very friendly, helpful staff
• No maid service.

“The staff was very friendly and helpful. I did not have any housekeeping service the 3 nights that I stayed. The bathtub did not drain well at all, I was standing in about 4 inches of water by the time I was finished.”

Jul 24, 2009 by KATRINA from Montclair,NJ
Overall Rating: 3

• super friendly staff, great location & great rates, however, i have experienced great rates in superior hotels
• filthy, started to check out when I entered lobby, however it was midnight

“friendly staff, great location, super rates, however filthy and in need of remodeling, updating or total renovation. felt slightly unsafe, slighty seedy. My room was not cleaned during my two day stay and the cleaning staff were cleaning unoccupied rooms until 9pm because they did not have clean linens. unbelieveable, unexceptable.”

Jul 8, 2009 by kerry from Pontiac,MI
Overall Rating: 7

• Nice spot on the gold coast.
• The room was a closet.

“It was a beautiful building with a great location.”

Jul 8, 2009 by Sameer from St Louis,MO
Overall Rating: 3

• Location
• No internet, no kitchen, no wardrobe, no water facility no water tap.

“Poor.”

Jul 7, 2009 by from Omaha,NE
Overall Rating: 4

• Good location.
• Not clean, we see some cockroaches in the room.

“As a 2 star hotel, it makes me feel disappointed, because of the cockroaches! The location is great, the price is cheap, so I can not complain too much.”

Jun 19, 2009 by Charles from Maryville,TN
Overall Rating: 5

• Location and flat screen TV.
• Cleanliness and size of room.

“This was a great price for a great location, only one block off Michigan Ave. However, if your expectation is a nice size, clean room with all the amenities, this is not for you. This is a one star hotel, not a 2 star!”

Jun 2, 2009 by Denise from Columbus,OH
Overall Rating: 9

• Great value!

“Overall a very good experience. We're two college students used to staying in hostels, and this hotel offered a comparable price, with much more to offer. The staff was very helpful as well!”

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Amenities at Red Roof Inn Chicago Downtown, Chicago

24 Hour Front Desk AM/FM Alarm Clock Express Checkout Free Local Telephone Calls Free Newspaper Hairdryers Available Handicapped Rooms/Facilities

Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Restaurant Television with Cable

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