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User Reviews for The Drake, Chicago

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Jun 17, 2009 by Jane from Kalamazoo,MI
Overall Rating: 10

• I loved the location and how close it was to the beach and shopping and just general location!
• I wanted a room with a view and they did not oblige.

“Very nostalgic and beautiful! Loved the location and ambiance!”

May 29, 2009 by Chester from Augusta,MO
Overall Rating: 10

• Landmark.

“We kept a smile on our faces, and went back to the front desk with kindness and understanding in our hearts. Maybe that is why we were upgraded to the presidential suite at the Drake (at no extra charge). This room was easily 2000 square feet of living space with enough room to throw a party for 50 people.”

May 29, 2009 by from Brooklyn Park,MN
Overall Rating: 9

• Very accommodating when we called down about the smell in our first room we were changed to a much better room.
• The first room we were put in was dirty and dingy and like the servants quarters. It smelled horribly of smoke.

“The room smelled horribly of smoke, there was a
stain on the toilet, and honestly looked like it had not been used in a long time. We requested a change and were put in a lovely room. The rest of our stay was fantastic.”

May 2, 2009 by Rub en from Austin,TX
Overall Rating: 10

• The big room we had.
• Everything was great.

“The room was very large and the hotel continues to be one of the best in the U.S.”

Apr 30, 2009 by Deb from East Lansing,MI
Overall Rating: 8

• Great view of lake from room, easy access to Lake Michigan beach.
• Room was small, AC was noisy, TV channel selection was limited.

“The Drake is a lovely hotel with terrific staff. It is conveniently located and on the edge of the city, so slightly less congested than most others.”

Apr 26, 2009 by Jennifer from Ottawa,IL
Overall Rating: 9

• The atmosphere was amazing; absolutely loved it!

“The staff were extremely helpful and friendly. Easy access to every type of transportation downtown Chicago. The hotel was beautiful!”

Apr 25, 2009 by Bob from Mooresville,IN
Overall Rating: 10

• Very classy hotel in perfect location.
• Room size was slightly small.

“The Drake Hotel is a very upscale hotel, offering valet parking and top notch restaurants within. Everything inside this building is very elegant.”

Apr 23, 2009 by Toni from Urbana,IL
Overall Rating: 10

“The beds were comfortable and the sheets were fabulous.”

Apr 23, 2009 by Paul from Portage,MI
Overall Rating: 4

• They gave us a priority dining ticket for Genos East.
• Everything costs extra, 3.50/hr internet, $35/night parking, too many snobs.

“The hotel was a huge letdown. I will never stay there again. Everything is extra including a $7 bottle of water (ice mountain), 3.50/hr for internet, $35/night parking, since the self park lot was full they made us pay full price to have the car valeted which was $50 a night. Generally everyone at the hotel was overly snobby. My room was 150 square feet including the bathroom. Breakfast was a minimum of $50 for 2 people.$7 for an egg that. We couldn't even eat at the restaurant because you basically needed a suit and tie to not feel under dressed. Thank God the elevator went all the way to the basement so we could avoid most of the snobs.”

Apr 21, 2009 by Lisa from Evergreen Park,IL
Overall Rating: 10

• It was beautiful.

“The hotel was very nice and the staff was very helpful.”

Apr 1, 2009 by Lisa from Centerville,OH
Overall Rating: 10

• Professional, friendly, courteous staff; from the bellman and
  front desk clerks, concierge, restaurant staff-all were exceptional.

“Truly a beautiful hotel with exceptionally friendly and courteous staff, the rooms reminded me of the Copley Plaza hotel in Boston, richly decorated from beds to sitting area to window treatments. The beds were extremely comfortable, unlike most hotels. The concierge, provided us excellent tips to make the most of our two-day stay. She also orchestrated the hotel limo to drive us to the aquarium Friday morning; this was one of the many highlights of our stay in the hotel. Also, two of the mornings, we had breakfast in the café beneath the main lobby of the hotel. They have a large menu of offerings with various coffees and breakfast sandwiches, and all were delicious. We will definitely stay here again! Thank you.”

Mar 14, 2009 by Debra from Costa Mesa,CA
Overall Rating: 10

• Historical ambiance.
• Small TV.

“Great historic hotel with very friendly and helpful staff. Wonderful location near the lake an shopping.”

Mar 14, 2009 by Jane from San Diego,CA
Overall Rating: 7

• It was very convenient to restaurants and shopping.
• The front valet was not very friendly.

“The Drake is a lovely old hotel. All the amenities that you would expect were provided. However, our room was so hot and the thermostat did not work.”

Mar 2, 2009 by Mary from Fishers,IN
Overall Rating: 8

• Beautiful lobby.
• The room was very hot.

“Friendly and helpful staff. The room was clean and comfortable, but was very hot. Chicago was having unseasonable warm temperatures. The lobby is beautiful.”

Feb 19, 2009 by John from Delafield,WY
Overall Rating: 8

• Great location.
• Lobby under construction - many elevators not working.

“Overall a very good experience. Hotel staff was not. Executive lounge is a walk up two flights of stairs to 11 with no access to elevator on that floor. Room was large and furnished well. Service at the front desk was cold and unhelpful.”

Feb 17, 2009 by Carol from Forsyth,IL
Overall Rating: 10

• Beautiful setting, beautiful interior, large room.
• Charged us for mini bar usage we did not use (took it off after we complained).

“A beautiful elegant hotel with large rooms close to shopping.”

Feb 11, 2009 by Kurt from St. Louis,MO
Overall Rating: 8

• nice sized room
• lobby under construction

“historic hotel, good location”

Feb 9, 2009 by Christine from Carrollton,TX
Overall Rating: 9

• They do not skimp on quality - towels, bed, sheets, and pillows were wonderful!
• It was under contstruction so I was not able to see the magnificent lobby that everyon talks about

“Overall I loved going there - I got I could never complain! I did have a couple of problems with the room (not big ones). The sink in the bathroom leaked but it was so far away from the bedroom it didn't bother us. The coffee maker didn't work right. Our view was of another side of the next building over and our fire escape. This hotel has the potential to have some fabulous views (i.e. lake Michigan) but we didn't have that. But other then that it was great! The towels were thick and soft, the bed was comfortable for both my husband and me, and the duck down comforter and pillows were also wonderful! We do plan on going back.”

Jan 28, 2009 by Angie from Serena,IL
Overall Rating: 10

• Everything. Rooms very clean, Staff excellent.

“Our room was in a renovated floor and we were told that we were the first ones to stay in the hotel. Definitely an old guard hotel, but it was fabulous, not a single complaint about anything. The staff especially was helpful and very professional. I loved it and would love to go again!”

Jan 28, 2009 by Maggie from Ishpeming,MI
Overall Rating: 10

• The woman who checked us in was exceptional, the room was unbelievable.
• Loved everything about it!

“The hotel was fabulous, very grand, so much history! The staff was very nice, not snobby. I felt completely at ease here, even though I am not used to so much luxury. The pub restaurant on site was a very good place to eat.”

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Amenities at The Drake, Chicago

AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar No Smoking Rooms/Facilities Parking Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable Tennis VIP Rooms/Services

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