Omni Chicago Hotel

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User Reviews for Omni Chicago Hotel, Chicago

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Apr 28, 2008 by Gloria from South Pasadena, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I really liked the friendliness of the staff and their helpfulness.
• I thought the bedroom was a little small. The bathroom was a reasonable size.

“I liked the friendliness of the staff. We were new to the city. Fortunately the advice and directions of the staff was more than helpful. I have no complaints.”

Apr 9, 2008 by Kml from Dearborn, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, great room, great service.
• Parking is quite high, but expected for Chicago.

“The location is second to none, and the service is outstanding. I would definitely stay here again!”

Apr 8, 2008 by Jennifer from Cape Girardeau, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Location for shopping was ideal and the quality exceeded my expectations.
• You have to take 2 different elevators to get to the rooms.

“I was extremely pleased with the accommodations and the location. The staff was pleasant and helpful and the rooms exceptionally clean. Only criticism is the inconvenience of having to switch elevators to get to the rooms and in the fitness rooms they were out of cups and it took 30 minutes for someone to bring any.”

Apr 3, 2008 by Mark from Marion, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I appreciated the friendly staff.
• The toilet was clogged both nights and the mini fridge was not cold!

“Omni has a great location with a high quality service.”

Apr 3, 2008 by Cristina from Noblesville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and nice.
• Cole Pool.

“Great location but it appeared that the pool had no head.”

Apr 3, 2008 by Cindy from St. Joseph, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location.
• Couldn't regulate heat/air in bedroom.

“Great location, but a 4 star hotel rating would be questionable. I would have expected at least a microwave or ref. or both in this level of hotel.”

Apr 2, 2008 by Susan from Glenview, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Liked the location & look of lobby & restaurant.
• Charged for Wi-Fi access.

“The staff was very friendly. The lobby & restaurants are very attractive. The pool is smaller than expected and the pool area bare bones, but still sufficient.”

Mar 26, 2008 by Holly from Three Rivers, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Its location was perfect. Right off of the magnificent mile and the room was beautiful!
• When we went to take a shower there wasn't any hot water. They gave us a key and we had to shower in another room.

“I would recommend this to anyone. The service was superb, the room was beautiful, and the location was perfect!”

Mar 22, 2008 by Rod from Portland, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very comfortable and convenient room.
• Must take 2 elevators to get to room.

“Great location off Michigan Avenue.”

Feb 28, 2008 by Rachel from Bondurant, IA
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[8]

• It was chic and upscale in appearance.
• The staff was either apathetic, unavailable, or uninformed.

“The location and decor met expectations and the room was comfortable; however, the staff was profoundly disappointing for this level of accommodation.”

Feb 13, 2008 by Margo from Ludington, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location and the rooms.
• Had to take 2 elevators to get to lobby.

“Very nice place, nice location and very helpful staff. Rooms are very nice and roomy.”

Feb 12, 2008 by Carrie from Caledonia, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location, clean.
• Small pool.

“Had a great experience at this hotel. Staff was very attentive. The location was perfect. I would recommend this hotel.”

Jan 25, 2008 by Carole from North Webster, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Helpful friendly service and very nice accommodations.
• I liked everything.

“The Omni is at the top of its class for a four star rating - great location, beautiful accommodations (suite instead of a room) and very helpful friendly service. Great bar and restaurant too.”

Jan 11, 2008 by Meghan from Houston, TX
Overall Rating: 3
Cleanliness:[10] • Staff:[1] • Location:[10]

• Nice room.
• They offered us one rate, charged another on credit card. Poor service handling situation.

“The hotel was nice, clean, excellent location.”

Dec 10, 2007 by Lynn from Coldwater, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Door men and hops very friendly, helpful and professional.
• Over priced breakfast for average and below food.

“Staff of hotel excellent would stay there again based on that. Everyone went out of their way to make our stay great.”

Dec 6, 2007 by Tim from Deerfield, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Terrific location close to shops & restaurants. Well appointed suites as standard.
• Parking really expensive - $46 per day.

“My wife and I stayed over a Saturday night to attend a downtown party and then do Christmas shopping. The location is right on Michigan Avenue in the heart of the shopping district. The rooms are suites with separate living and sleeping areas. Our room was clean and luxuriously appointed. Staff was helpful and friendly. The only turn-off was the very hefty parking fee - $46 per day.”

Dec 5, 2007 by Pat from Glen Ellyn, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Omni Hotel exceeded our expectations with regards to their accommodations.
• The room was a little too warm at night. I'm glad we were able to control the thermostat.

“The Omni Hotel provided the perfect atmosphere for our first annual Sister Xmas Shopping Spree. The accommodations were very comfortable and the staff very courteous. Thank you.”

Dec 5, 2007 by Lou from La Porte, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Two room layout, comfy bed.
• Carpet worn no comfy common, lounge type areas.

“Another great experience.”

Nov 27, 2007 by Randi from Jacksonville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was beautiful and convenient for shopping.
• Nothing.

“The hotel was great for all travelers. The hotel was beautiful and the location was convenient to restaurants and shopping. The staff was so friendly and the restaurant was superb. We saved 60% off the retail rate.”

Nov 21, 2007 by Bob from Verona, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• All hotel employees were very helpful & friendly.
• Limited exercise equipment compared to other facilities that I have stayed with.

“The Omni is conveniently located in the heart of the Miracle Mile providing easy access to shopping, theater and restaurants. Each hotel employee greeted you with a smile and was willing to offer assistance. I especially noticed the housekeeping staff as being very friendly and quick to respond to requests (extra towels for another hotel guest). Another example was the front desk clerk looking up the location of the nearest Corner Bakery and printing off a MapQuest map. The room was very clean and comfortable. It was our 25th anniversary and the Omni helped to make it a memorable experience.”

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Amenities at Omni Chicago Hotel, Chicago

24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Free Newspaper Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services

Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pets Allowed Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable