Club Quarters Wacker at Michigan

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User Reviews for Club Quarters Wacker at Michigan, Chicago

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Oct 15, 2009 by Rak from Lafayette,IN

• This hotel was more than willing to work with me.

“The staff is very helpful and informative.”

Sep 17, 2009 by Sommer from Hood River,OR
Overall Rating: 6

• You could only use elevators with hotel key for extra security.
• Bartender was rude and was not helpful at all.

“The hotel is nice, I like the fact that it was downtown and it's close to nearby attractions, all walking distance.”

Aug 18, 2009 by Kathleen from Toronto,Canada
Overall Rating: 9

• Location.
• Air conditioner made too much noise.

“Was in a great location. Great views of the river. Room was a little small, but comfortable and
clean.”

Jul 22, 2009 by MyKesha from Omaha,NE
Overall Rating: 2

• The lobby.
• Everything else. I did not have a good experience.

“I will never stay at this hotel again. First the parking is horrible. We end up having to pay $42 for a one night stay because there was no in and out charges in the parking garage and I went to the manager and complained. We were reimbursed but only after we had to literally go to the parking attendant and make him tell the truth that there is no sign saying that in and outs are not given. There was no iron and board in the room and when the front desk was called and asked if I was able to get them I was told very flat and rudely that I needed to walk down the hall and get them and then she hung up on me! I was very upset and this was the worst stay ever!”

Jul 8, 2009 by Bill from Kalamazoo,MI
Overall Rating: 2

• Elevator out of order on 4th of July weekend. Ridiculous

“Terribly small rooms, with 10-15 min waits for the one elevator working.”

May 23, 2009 by Claudia from Frisco,TX
Overall Rating: 10

• Great location.

“Great location near river and easy walk to public transportation.”

May 8, 2009 by Kathy from Athens,AL
Overall Rating: 7

• Hotel check-in was very efficient. Location.
• Not enough linens.

“Location was excellent. Two people were staying in room but only enough towels for 1. We called but was never delivered.”

Apr 29, 2009 by Susan from Bloomington,MN
Overall Rating: 9

• Its European feel: well appointed, smaller rooms, great building.
• Can't think of anything.

“I love staying in properties that have a European feel: smaller rooms (who needs all that acreage that one finds in US hotel chains?), well kept, rehabbed older building with lots of charm and character, friendly staff.”

Apr 12, 2009 by Claire from Newcastle,Gabon
Overall Rating: 10

• Good location.
• Not enough elevators.

“Hotel was excellent and helpful.”

Apr 11, 2009 by Michael from Hopewell Junction,NY
Overall Rating: 7

• Great location. Beautiful view of the Chicago River.
• Wireless Internet worked on
  day 1, failed on
  days 2 & 3.

“Staff was very nice. Lack of wireless Internet was a problem. No shampoo in the bathroom when I arrived. Old style TV (OK, but in upscale hotels I expect something better). Two of the elevators were out of service. To get to the health club I had to take a service elevator and wander through the basement. Views were great and the location was great. The room was comfortable although a bit small (not bad). They had a free bottled water system which was nice, it consisted of a spigot by the elevator with chilled filtered water and plastic bottles which were sealed. You filled up a bottle and you were set.”

Feb 19, 2009 by Craig from Leland,IL
Overall Rating: 9

• Location.

“Very comfortable. The room was a little small but met all of our needs. The food at the restaurant was very good and the staff were very cordial and attentive. I would highly recommend this hotel to anyone.”

Jan 21, 2009 by Cathy from Bloomington,IL
Overall Rating: 8

• Location and friendly staff. Parking was at 11 E Wacker, very close and if validated by CQ was only $20 a day! Bed was comfy.
• Faded curtains & chair in room. Cobwebs.

“Staff was wonderful. Location was great. Room was adequate and contained a fridge and microwave. Small but comfortable. Faded chair & curtains but a comfortable bed. Queen and full only, supposedly not king size beds. Very nice view of the river and city.”

Jan 18, 2009 by Lisa from Holland,MI
Overall Rating: 8

• The staff was very friendly and helpful. Great location, beautiful view of the river.

“I was disappointed that the hotel was undergoing renovations. Restaurant had limited hours.”

Dec 3, 2008 by John from Milwaukee,WI
Overall Rating: 7

• Free purified bottled water.
• Staff seemed be be somewhat rude.

“Good overall experience. Right next to Michigan Avenue, but at night it seemed to be a little sketchy outside and wouldn't want my wife to take a walk on her own. Chicago also needs to get some bum zap, because they're everywhere.”

Nov 13, 2008 by Ken from Alpharetta,GA
Overall Rating: 9

• Fantastic location.
• One of the staff memebers had an attitude.

“Could not ask for a better location in Chicago. Centrally located for shopping, site seeing and for dining.”

Oct 25, 2008 by Cathy
Overall Rating: 9

• Location!
• Message light blinked the whole time. Could not get to work or get staff to turn it off. Minor inconvenience.

“Excellent location. Quiet room (on 24th floor). Very clean.”

Oct 7, 2008 by Shawn
Overall Rating: 4

• The hotel has a great location.
• The room was so small I could barely turn around in it.

“Our room at this hotel was so small that when we opened the door to it we thought it was a joke. You could barely turn around in it, my husband and I couldn't even stand side by side in the room. Also, it was about 70 degrees that day so the hotel decided to turn off the air conditioning so we were forced to open our windows which in turn meant we heard all the traffic outside of the hotel. I would not stay in this hotel again - if they can't afford to keep their air conditioning on I can't imagine the other ways they are cutting corners.”

Sep 30, 2008 by Bridgett
Overall Rating: 4

• It was close to Morton's, The Steakhouse.
• The high mark up on room service from their restaurant.

“I am not as likely to return to this hotel. I will more than likely look for something else if I need to stay in Chicago again.”

Sep 24, 2008 by Darryl
Overall Rating: 8

• Great location & really good restaurant attatched.
• Cramped. Elevators have no floor indicators.

“I
would stay here again based on price & location.”

Sep 24, 2008 by K
Overall Rating: 8

• Great location, friendly staff.
• Room was small but clean.

“Perfect central location with easy access to public transportation and the Magnificent Mile, and Navy Pier. Room was really small, so if you needed to spend a lot of time in your room, you would want to request a room with at least two beds.”

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Amenities at Club Quarters Wacker at Michigan, Chicago

24 Hour Front Desk Bar/Lounge Coffee Maker in Room Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Restaurant Room Service Safe Deposit Box Television with Cable

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