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Club Quarters Wacker at Michigan 3-star

75 East Wacker Drive, Chicago, IL

"A new concept for the hotel industry". Private, full service hotel situated on the Chicago River, one block from Magnificent Mile, fine dining, world class shopping, entertainment, and a conventient walk to Chicago Cultural Center, Grant Park and Marina City.[more]

  • Amenity Highlights — Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Restaurant, Handicapped Rooms/Facilities
  • Average User Rating: 7.0 [rate it]
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User Reviews for Club Quarters Wacker at Michigan, Chicago

Average User Rating: 7.0
Overall user rating
Cleanliness:[8.5] • Staff:[8.0] • Location:[9.0]
Based on 716 user ratings

Apr 28, 2008 by Jocelyn from Medford, MA
Overall Rating: 7 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[8]

  • Convenient to the location of my client.
  • No indoor pool, no amenities.

“This is ideal for a one night stay as long as you don't require a bell hop or any real amenities. It's a place to sleep. Rooms are small, so you don't spend too much time in them.”

Jan 2, 2008 by Julie from Fort Wayne, IA
Overall Rating: 7 Overall user rating
Cleanliness:[8] • Staff:[5] • Location:[8]

  • Good location.
  • The front desk was much unorganized. We needed to valet park our car and there was no one available for quite some time to park the car.

“The location is good, but I did not feel that this was a great hotel. The room was tiny. I requested two beds and got two twin beds. I have never seen that before in a 3 star hotel.”

Jan 2, 2008 by Syd from Fort Wayne, IN
Overall Rating: 2 Overall user rating
Cleanliness:[8] • Staff:[6] • Location:[8]

  • Easy access to bottled water.
  • The room!

“The hotel was generally fine but the room I was given was horrible, generally very uncomfortable.”

Dec 19, 2007 by Brett from Zimmerman, MN
Overall Rating: 3 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Location.
  • No heat.

“Thin windows noise level extremely high heat turns off during the day room at 56 degrees.”

Dec 14, 2007 by Twila. from Fort Madison, IA
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[7] • Location:[8]

  • They provided free bottled water. That was very nice/.
  • The rooms were very small, but it worked out.

“Very nice clean rooms. Rooms were small, but it worked out. Beds were comfortable. We liked that you could grab a bottle of free water on the way in to your room or on the way out. We enjoyed this feature very much. We liked the lounge with computers. My son loved this. Very cozy.”

Dec 6, 2007 by Ken from Jenison, MI
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The security of the elevator to keep uninvited folks away from rooms.
  • The lobby was congested.

“For a Mid-range hotel near the center of the city, it was acceptable. Would I select this establishment for future stays? Probably not. The rooms were clean, and for a place to sleep, it was most adequate. But, as for a total experience, I would rather it be more than "adequate".”

Dec 5, 2007 by Chris from Indianapolis, IN
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[10] • Location:[7]

  • I liked the free bottled (purified) water supplied on every floor.
  • Rooms small, had to upgrade to a larger room so we could fit.

“Older hotel in a nice location. Hotel rooms are small but clean. Elevators were also small, packed and required long waits the morning of check-out. We typically took the stairs down 12 flights. Hotel staff was very nice and helpful and suggested the room upgrade for an additional fee because the rooms were tiny.”

Dec 5, 2007 by Pat from Milwaukee, WI
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Superb location and terrific view.
  • No negatives.

“Club Quarters was exactly what we wanted - a very pleasant room in a location convenient to the Magnificent Mile and public transportation.”

Dec 5, 2007 by Karen from Fitchburg, WI
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Location was ideal. Free bottled water. Twin beds available.
  • Rooms were a bit small and some had awkward layouts.

“Overall a nice hotel. Excellent location.”

Dec 5, 2007 by Stephanie from Kansas City, KS
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[9]

  • They upgraded us due to it being my birthday.
  • Small rooms.

“Great staff to consider my birthday and they still upgraded us. Otherwise, it would have been a small room.”

Dec 5, 2007 by Randy from Grand Rapids, MI
Overall Rating: 6 Overall user rating
Cleanliness:[6] • Staff:[8] • Location:[7]

  • Restaurant was excellent.
  • Room was small. Bed felt like I was in a studio apartment everything small compact, previous hotels rooms were excellent, disappointed in this room.

“Disappointed in the size of room and furnishings. Had to play with the entrance card for a few minutes before I could get into the room each time. Elevator was slow. My train departed a few hours after checkout and they charged me a storage fee to hold my one piece of luggage. Don't plan on staying there again, will pay more to get more.”

Nov 28, 2007 by Chad from Lake Zurich, IL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[7] • Location:[10]

  • Blocks from everything.
  • Rooms a bit small.

“Excellent location and staff was helpful. Rooms are a bit small, but if you are just enjoying a night downtown it is a great place.”

Nov 26, 2007 by Lori from Lake Villa, IL
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Great location.
  • No easy parking.

“Very nice staff. They upgraded me to a suite.”

Nov 25, 2007 by Susan from Birmingham, MI
Overall Rating: 4 Overall user rating
Cleanliness:[9] • Staff:[5] • Location:[8]

  • Location, clean, helpful staff.
  • The standard rooms are way too small, TVs outdated, no public space to speak of.

“The location was great, but for what I paid I could have had a suite at the Omni with twice as much room and a luxurious feel.”

Nov 22, 2007 by Bill from Hickory, NC
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[9]

  • They were able to find a replacement for my cell phone charger at no cost.
  • The sound of the elevator kept me awake.

“It is an excellent hotel located near Michigan avenue and the river. The staff was quite helpful and the hotel security was excellent. The only problem was that I had a room facing the back and that the hotel elevator sounded like a cart rolling up and down the hall.”

Nov 18, 2007 by Jody from Jefferson City, MO
Overall Rating: 3 Overall user rating
Cleanliness:[9] • Staff:[1] • Location:[9]

  • Location.
  • Very small room. Had no extra pillows. Only 1 working elevator.

“I was very disappointed. Our room only had 1 bed which was queen. The room was the smallest room I have ever seen. No bathtub. Only 1 working elevator. Had only 2 pillows. Called more an extra pillow and they said they were out. I would not recommend this hotel to anyone.”

Nov 18, 2007 by Bob from Leland, MI
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[10]

  • Location in the heart of Chicago.
  • Room a little on the small size.

“The location in Chicago is great for shopping and the theater. We could walk where ever we wanted. The hotel name should be better noted on the building instead of street address only.”

Nov 15, 2007 by Zach from North Vernon, IN
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Location, convenience, and cleanliness.
  • Small room.

“Perfect for a long weekend stay. Location is excellent and the amenities were satisfactory. Highly recommend!”

Nov 14, 2007 by Susan from Indianapolis, IN
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[10]

  • The location was fabulous and the view was wonderful.
  • Situated on a floor above the elevator mechanics so could hear the thunder of the elevator when it was in transition.

“The location of the hotel is hard to beat if you want to be downtown close to shopping, parks, museums, and theatres. Many rooms have great views of the river, the tribune building, and much more. Rooms are small, but clean and efficient. The restaurant is wonderful; it is used by Chicagoans as well as tourists and is particularly known for its pizza and pasta.”

Nov 14, 2007 by Shelby from Durham, NC
Overall Rating: 4 Overall user rating
Cleanliness:[6] • Staff:[7] • Location:[9]

  • Free high speed internet, very good location, secured elevator entry to room, free water. Hotel staff is efficient and friendly.
  • Could hear elevator going up and down in the room as well as noises from neighboring rooms and hallway. Room was very small.

“Great location but rooms are closet sized. Noises from hallway and elevator could be heard within the room. Even the TV / radio alarm from the neighboring rooms could be heard. Doesn't seem to match up to the 3 star rating that has been given to it.”

Amenities at Club Quarters Wacker at Michigan, Chicago

  • 24 Hour Front Desk
  • Bar/Lounge
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
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