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Hotel Monaco Chicago 4-star

225 N Wabash Ave At Wacker, Chicago, IL

14 stories, 192 rooms and suites; all suites with two-person whirlpool spas, all completely rebuilt in 1998 by the Kimpton Hotel and Restaurant Group.[more]

  • Amenity Highlights — Pets Allowed, Fitness Center or Spa, 24 Hour Front Desk, Bar/Lounge, Business Center
  • Average User Rating: 9.0 [rate it]
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User Reviews for Hotel Monaco Chicago, Chicago

Average User Rating: 9.0
Overall user rating
Cleanliness:[9.5] • Staff:[9.5] • Location:[9.5]
Based on 272 user ratings

Mar 21, 2008 by Debby from Los Angeles, CA
Hotel Monaco Chicago
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Locale and décor.
  • Too expensive for what it is. Not value received.

“Ok but not worth the money. Also you need to get peoples discount factors (i.e.: auto club, Chicago house wares show) even though this is not your thing, I felt ripped off as I paid more than I should have, all things considered.”

Mar 7, 2008 by David from Streamwood, IL
Overall Rating: 2 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[8]

  • Better request a good view or you will be looking at the fire escape in the ally.
  • Guest rooms were very small.

“We first got to our room and it was facing the ally and all we can see was the fire escape next to us. We asked if there was any way to get a better view of the city, they said it would be an upgrade which would cost more money. in conclusion. I was very disappointed with our room and would have rather gone to another hotel for cheaper.”

Feb 27, 2008 by Pam from Granger, IN
Overall Rating: 9 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[9]

  • I really liked the decor, very modern!
  • The room was a bit small.

“It was everything that I hoped it would be! I enjoy boutique hotels. It felt very warm and comfortable. Chicago is the best and we had a great view. We ate breakfast in the hotel restaurant and it was very good as well.”

Dec 2, 2007 by Meredith from Franklin, TN
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Staff was extremely pleasant, decor was lovely, location was great, and turn down service was nice.
  • Wished they'd left the complimentary tea and coffee out in the lobby past 9am! Very minor complaint-my stay was lovely.

“Would definitely return. Lovely staff, decor, location.”

Nov 20, 2007 by Jo from Bryan, TX
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[8]

  • The service was exceptional, the rooms comfortable.
  • I have food allergies. The restaurant charged me extra to substitute food that I could eat.

“I would stay in the hotel Monaco again. I would not eat at the south water kitchen, as I found the menu to be extremely limited and overpriced for the quality of the food that I was served. The staff at the hotel Monaco was extremely helpful, and the location was excellent.”

Oct 11, 2007 by Michele from Ofallon, IL
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • It was me and my son who is 5 so I got to enjoy some relaxing things in the room and he loved the bed in the window which he said was his room. All of.
  • My son is 5 and he was looking so forward to the goldfish upon arrival which we did not get. No childrens menu selections.

“Very clean, excellent staff! Not really geared for a kids stay. Missed getting offered the goldfish for our room!”

Sep 24, 2007 by John from St. Peters, MO
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[9]

  • The staff was very professional.
  • The entire hotel is nonsmoking.

“My wife and I really liked the room. It was our anniversary and they sent up free champagne. When we went to dinner the concierge gave us a free appetizer voucher for Geno's. Great downtown location.”

Sep 19, 2007 by Miki from Carbondale, IL
Overall Rating: 8 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[10]

  • Cute and beautiful.
  • Small bed.

“The hotel was at really convenient place at downtown Chicago. But, the hotel was smaller than I thought. It was not 4 star hotel but staff is really friendly and room was cute.”

Sep 12, 2007 by Sean from Minneapolis, MN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great friendly staff.
  • The room was a bit small and not a great view.

“The staff at this hotel is unbelievably friendly, helpful and serves a great wine reception at night. The rooms are very clean and you can feel the quality inside. Very close to the lake and parks, Michigan Ave. (shopping/food/bars) and many other restaurants.”

Sep 5, 2007 by Akela from Oak Creek, WI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I really liked the hotel. Although it was eclectic it was very nice.

“This was a really good hotel. You will love the window seats. There isnt anything I could complain about. I would definitely stay here again!”

Sep 5, 2007 by Spanky from Johnston, IA
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The vibe was both warm and hip.
  • There was no fan in the bathroom.

“The Hotel Monaco provided the perfect romantic getaway for my wife and I to celebrate our 5th Wedding Anniversary. Located centrally between the theaters and shopping venues on Michigan Avenue, it was both a great value AND a glamorous setting! The staff was knowledgeable and kind. We also enjoyed the little perks, like the free cocktail hour and groovy robes. Overall, we had a wonderful stay and can't wait to return.”

Sep 1, 2007 by Fred from Stevenson Ranch, CA
Overall Rating: 9 Overall user rating
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Location.
  • The gym was terrible! It was too small to be considered a gym! You should take this off your description of this hotel.

“The gym was terrible! It was too small to be considered a gym! You should take this off your description of this hotel. The staff was friendly and polite so it made for a nice trip anyway but, I always look for a hotel with a gym and this did not fit the description!”

Jul 11, 2007 by Kathy from Richfield, WI
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Wine tasting.
  • Barking dog on our floor.

“Our stay was pleasant, except for the barking dog on our floor, which thankfully was quiet during the night. Everything was clean and beautiful.”

Jul 9, 2007 by Bob from Rochester, MI
Overall Rating: 8 Overall user rating
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Great downtown location.
  • You can hear the L-train late into the night.

“Good location. Friendly, accommodating staff. Rooms/beds comfortable. You can hear the L-train at night, but not to the extent it wakes you.”

Jul 9, 2007 by Jeannie from Lawrenceville, GA
Overall Rating: 10 Overall user rating
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Very friendly staff, current decor, and the goldfish "pet" were great.
  • No comment.

“Good location, helpful staff and stylish decor makes this hotel one to remember. The addition of a "pet" goldfish brought in at turn down service was a unique treat.”

Jun 20, 2007 by Katherine from Northwoods, IL
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Outstanding friendliness and service of staff, elegant appointments.
  • Would have liked a room higher up, but our room was nice.

“The Hotel was much more elegant than we expected it to be, and the staff were more helpful than usual. It was our anniversary, and they brought us complimentary champagne and cookies, which was very touching. We would really recommend this hotel to others.”

Jun 16, 2007 by Polly from Rockford, IL
Overall Rating: 6 Overall user rating
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Free wine to 5pm to 6pm.
  • Wild décor.

“I would not recommend this to people and very crazy rooms and very were.”

Jun 4, 2007 by John from Los Angeles, CA
Overall Rating: 9 Overall user rating
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Nice location, nice room.

“Great location, friendly staff, decent rooms, TVs should be updated to plasmas for a 4 star.”

Jun 1, 2007 by Adam from Cleveland, TN
Overall Rating: 10 Overall user rating
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Very unique, and fun yet elegant rooms.
  • Concierge was not very knowledgeable.

“The staff was very friendly and accommodating. The rooms were so cute and had a great window seat with a view of the River. I would definitely stay there again!”

May 31, 2007 by Suzie from Racine, WI
Overall Rating: 8 Overall user rating
Cleanliness:[8] • Staff:[9] • Location:[10]

  • I loved the window seats! Chocolate on the pillow at night was a nice touch.
  • The sink drained poorly.

“We loved the room. The location was excellent for us. The staff was fantastic. A great weekend.”

Amenities at Hotel Monaco Chicago, Chicago

  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Bar/Lounge
  • Business Center
  • Coffee Maker in Room
  • Concierge
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem Lines in Room
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Television with Cable
  • VIP Rooms/Services
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