Homewood Suites by Hilton Chicago Downtown

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User Reviews for Homewood Suites by Hilton Chicago Downtown, Chicago

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Apr 23, 2008 by Rolando from Aurora, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• We were looking for a comfortable overnight stay following a concert. It met all of our expectations, comfort, location.
• Only two elevators, bathrooms kind of cramped.

“Overall, a good stay, comfortable beds. The suite was small but nice. We just had an overnight stay but it was comfortable, convenient and clean. The late check-out was great. Need another set of elevators.”

Jan 8, 2008 by Min from San Jose, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great breakfast, great room for family with kids, great location, great pool-what a view!
• We stayed on Christmas Day and the free dinner buffet served Chinese food-it was good, but I question the choice.

“This is just about a perfect hotel for traveling with kids of any age. We had a suite with a separate bedroom for adults, a pull-out couch for one kid and a free rollaway for the second kid (older kids of different genders). Smaller kids could just share the pull out couch). Full kitchen in the room for any emergency kid meals/requirements. TV in both rooms so Mom and Dad could watch a movie after the kids went to bed. The breakfast buffet was terrific-lots of choices (fresh blueberries were a wonderful surprise!). Great service. Easy to get a cab from the front entrance. Fantastic location near Navy Pier, Water Tower Place, Michigan Avenue, every kind of shopping. Great price. Quality of furnishings/decor in room was average-very clean, well designed, but not first class-but at these prices and with these amenities, I'm not going to complain one bit. I'd stay here again and would recommend it to anyone.”

May 20, 2007 by Amy from Hudsonville, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great complimentary dinner and breakfast. We also enjoyed the free newspaper and pool.
• The fire alarm connected to the main light of the room. Check-in was a little late in the day.

“This hotel was beautiful and in a great location close to downtown Chicago. We loved the free dinner (weekdays only) and the breakfast.”

May 8, 2007 by Justin from New Palestine, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Lots of room, overall quality, friendly staff.
• Couldn't add a room for friends, they stayed elsewhere.

“The location was great for downtown. Close to shopping and bars. Staff was helpful. Hotel was clean except for some repair work in the hallway outside our room; however that was not a problem. Bed was comfortable. Lots of room, nice kitchen area.”

Jan 4, 2007 by Mike from Monroe, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Suites hotel very updated, comfortable bed.
• Two elevators for entire hotel.

“My experience on a one night new year's eve stay. This is typical Homewood suites. Excellent room, fresh and updated. Large, spacious, quiet. Pool and gym adequate. Proximity to city attractions, restaurants, excellent. An excellent it value!”

Dec 14, 2006 by Jessica from Belleville, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Absolutely fantastic food, great location. Helpful
• Nothing!

“This was the best hotel I have ever stayed at! I travel a lot so that is big for me to say!”

Dec 12, 2006 by Kim from Franklin, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• I liked having a sitting area with TV separate from the bedroom and the kitchenette was well equipped.
• Loud partying in the hallways hotel did respond well.

“Very convenient location to Michigan avenue and a great value for the area. Very nice!”

Dec 12, 2006 by Barry from Elk Grove Village, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great exercise facility next door, included in room rate.
• No dislikes.

“The gym next door is available to guests. Nice facility, not crowded, open from 6 am to 11 pm I believe.”

Dec 11, 2006 by Donald from Brawley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Everything was better than I expected.
• Room had only 1 bed and sofa sleeper really needed two beds.

“Location was perfect, right by the river, just off Michigan aver. 16th floor, nice views. Room was very clean and quiet!! And the bed was just right. Large suite. Full-on breakfast buffet (free) was the best I¿ve had anywhere, and they offer a free dinner buffet also (I didn't try it). The staff was friendly, and the waitress in the dining room was just super! This place isn't pretentious, just excellent in every way.”

1 of 1 people found this review helpful.

Dec 6, 2006 by Dawn from Montgomery, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Suite for the price of a regular room.
• Parking is expensive.

“It definitely was more like a three-star hotel than 2.5. The location is excellent, centered near Michigan avenue, but close to the south loop attractions as well. Tons of local restaurants and stores within walking distance.”

Oct 23, 2006 by Pam from Spring Lake, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location, comfort of rooms, helpfulness of staff, wonderful hot breakfast.
• Elevators were a little slow, did not seem to be related to the amount of people in the hotel.

“Would definitely stay at the Homestead again. The location was great for access to the Loop/Theatre District and Michigan Avenue. Rooms were very comfortable and well equipped and most of the staff was very helpful and friendly.”

Oct 17, 2006 by Peg from Winona, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[5] • Location:[9]

• Spacious and comfortable; well appointed; great buffet.
• Discourteous staff when I called to confirm my non-smoking request; request was not logged into the system; fortunately onsite staff fixed it quickly.

“Wonderful hot buffet with restaurant-style seating and atmosphere. Nicely appointed rooms, all-suites with ample space. Only 1/2 block walk to the Metra red line; same distance to the free Navy Pier shuttle; close to restaurants and shops.”

Oct 4, 2006 by Jason from Grand Rapids, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenience factor.
• no hot tub or sauna- they do have a small pool...

“Classic Chicago style hotel with all the amenities you'd expect in the downtown area.”

Sep 21, 2006 by Denise from Beech Grove, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The accommodations, rooms, bath and kitchenette were very nice!
• Could improve breakfast quality.

“Excellent location and facilities. Nice to have a complimentary breakfast. others should try this hotel!”

Sep 20, 2006 by Randy from St.Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• In and out parking.
• Nothing

“Excellent customer service, clean room, quiet, great location.”

Sep 14, 2006 by Jonathan from Cincinnati, OH
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[9]

• In room kitchenette, separate living room and bedroom, complimentary hot breakfast buffet in dining room, full gym available next door.
• Mop damaged bathroom door, long fluorescent tube lightning high above vanity sink puts one face in shadow with greenish light.

“In a bird's eye view, the hotel is very close to "Magnificent Mile", yet on the ground it is hard to see this from the front door since the new mall blocks sight of N. Michigan from Grand Ave. Management should provide in every room a flier showing pedestrian directions through the mall to N. Michigan. Another flier should picture the generous in house amenities. This would come across more conspicuously than the very small card listing amenities, hidden among other items handed to me at check-in. Just these two things are so easy to implement, yet can be so helpful to guests, who typically have a very short time to orient themselves.”

Sep 13, 2006 by Kathy from Cary, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable bed, great breakfast.
• It was perfect.

“One of the best hotels in Chicago. Super location. Great room, nice little kitchen, bed was awesome, bathroom was huge, studio had sofa bed, even popcorn was left for us to make in the microwave.”

Aug 8, 2006 by Brian from Washington, IL
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[8]

• Rooms were very nice.
• Elevators slow/not enough-breakfast staff chaotic.

“The room and bell staff were excellent. Hotel not equipped with enough elevators and takes a lot of time waiting. They offered light dinner, but was not put together very well. Breakfast was even worse, ran out of food, didn't replace and staff seemed very disorganized.”

Jul 22, 2006 by Charles from Fort Wayne, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• Good room layout, full kitchen, icemaker, great bed and very clean.
• Despite good room & good location, price was a bit high.

“This is a good hotel very centrally located and I enjoyed my stay. But There are equally good hotels with spacious rooms at $50 - $70 less per night.”

Jul 9, 2006 by Eric from Perry, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly helpful staff. The extras i.e.. breakfast and welcome dinner.
• Don't have a bad thing to say.

“The staff was very friendly and helpful. The room was great for a family with its full kitchen and separate bedroom. The full breakfast and welcome dinner was a great perk and a huge savings that we took full advantage of. My wife and I could not think of a bad thing to say about our stay. Even the pool water was warm which is rare.”

1 of 1 people found this review helpful.

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Amenities at Homewood Suites by Hilton Chicago Downtown, Chicago

24 Hour Front Desk AM/FM Alarm Clock Babysitting/Child Services Bar/Lounge Beach Business Center Coffee Maker in Room Concierge Fishing Fitness Center or Spa Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities

Laundry/Valet Services Meeting/Banquet Facilities Mini Bar Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box Shops/Commercial Services Skiing Television with Cable