Renaissance Chicago Downtown Hotel

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User Reviews for Renaissance Chicago Downtown Hotel, Chicago

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Aug 7, 2010 by Jodi from Columbus, OH
Overall Rating: 10

“ Renaissance did their best to accommodate my request for a room with two double beds by providing a room with a king bed and pull out sofa. ”

Apr 12, 2010 by Linda from Des Moines,IA
Overall Rating: 10

• Loved everything about this hotel and it's location!

“Wonderful hotel! We forgot a box of new dresses, called the hotel and they had found them in the room after we left. The staff was very kind and sent the box to us free of charge, FedEx. It's clean, beautiful rooms and the staff is wonderful! Great location!”

Feb 1, 2010 by Rebecca from Crete,IL
Overall Rating: 10

• The restaurant and
  great breakfast.
• No coffee in rooms and
  parking was too expensive.

“ Great location, beautiful lobby, easy to navigate in the hotel, very friendly staff and let us stay in parking after check out. ”

1 of 1 people found this review helpful.

Jan 7, 2010 by Stan from Highland Park,IL
Overall Rating: 10

• Clean, great location, indoor pool & workout room.
• Steam room was not hot enough.

“Great location - nice rooms - clean - friendly and helpful staff - pool was nice and warm - nice hot tub.”

Oct 13, 2009 by Vicki from Wheaton,MD
Overall Rating: 9

• The entire atmosphere from walking into the luxurious lobby to the friendly staff.
• No free internet service in rooms. Not good!

“The Renaissance hotel was a perfect fit for my business stay. The staff was professional and friendly. It was a safe environment. The lobby was inviting and comfortable. My room was luxurious and clean with no annoying smells like bleach or carpet fresh. There was a Kinko's in the hotel which was wonderful!”

Aug 11, 2009 by Shawn from Normal,IL
Overall Rating: 8

• Great location for theatre district and our evening at the Chicago Theatre, very convenient.
• Difficult location as far as navigating. Lower Whacker Drive can be challenging.

“It was fine, nothing special to bring me back and again the driving experience to this location was difficult. $49 for parking is a little aggressive, but welcome to the city!”

Aug 5, 2009 by Deb from Belding,MI
Overall Rating: 10

• We enjoyed the room greatly.
• No coffee in lobby.

“Excellent place to stay. Very close to so many of the attractions. We highly reccommend this place.”

Aug 5, 2009 by Branden from East Peoria,IL
Overall Rating: 10

• Location, cleanliness, comfortable.

“Excellent stay, great time, very clean, excellent staff.”

Aug 4, 2009 by from Cincinnati,OH
Overall Rating: 9

• Recently renovated, great room, very comfortable bed.
• Really nothing to mention.

“If you go to Chicago, this is the place to stay. Right off Michigan Avenue, in front of the river. Robes in the room & Free Shoe cleaning service are some nice little pluses.”

Jul 6, 2009 by Jay from Charlotte,NC
Overall Rating: 10

• Great location and friendly.
• None.

“Very clean and accessible to all areas of the city.”

May 7, 2009 by Mary from Portage,MI
Overall Rating: 10

• Great Location.
• Nothing.

“Beautiful public spaces with a room to match.”

Mar 26, 2009 by Mark from Wake Forest,NC
Overall Rating: 9

• The in room safe was a plus for valuables.
• The slamming room doors did not permit sleeping past 6am.

“The hotel was first class. The housekeeping staff was very friendly and did an excellent job. They should investigate how to make the doors to the rooms close quietly instead of slamming shut - it is probably the only negative to our stay.”

Nov 20, 2008 by James from Los Angeles,CA
Overall Rating: 9

• Rarely does one experience a hotel staff as friendly, helpful, and happy as this group at the Renaissance Chicago Hotel. I felt so welcomed!
• The shower water never really got very hot.

“I had a great time in Chicago and a large part of that is due to the wonderful stay I had at the Renaissance Hotel. Location excellent. Staff was excellent. Amenities excellent. I would recommend that any of my family and/or friends stay at the Renaissance Chicago Hotel.”

Aug 25, 2008 by Shauna from Afton, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I thought the gentleman at the front desk and the concierge was by the far the best.
• Nothing.

“My daughter and I traveled to Chicago to visit a college. We arrived by taxi and from the moment we were greeted you felt like a queen. The gentlemen at the front desk was so helpful to my daughter and talked about college choices. It was fun to walk to the shops inside, I used the FedEx Kinkos right next door. The rooms were divine I loved the bedding and the big TV. The bathroom was very clean. I felt safe and very relaxed. We were late checking out and the line was long so the concierge took care of us at her desk and was so polite. I highly recommend this to anyone that wants a fun night out in Chicago with a restful and quiet stay.”

Aug 24, 2008 by Terry from Schaumburg, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful & larger rooms than most big city hotels. Very clean.
• Steep parking fees.

“Chicago is a beautiful city, but when you stay in a hotel like the Renaissance, it just makes everything that much nicer. Our room was everything we expected, and more. The staff was extremely courteous and the hotel is tastefully decorated. While we did not get a chance to eat at this hotel, the staff recommended nearby restaurants which were still open at late hours. We chose Smith & Wollensky's, which was excellent. We will definitely stay at this hotel again.”

Aug 20, 2008 by Deirdre from Indianapolis, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The room, particularly the bathroom was so spacious.
• I wish the beautiful roof deck was open to all hotel guests nut just those dining.

“When we arrived at the hotel, I asked for a room with a specific view and out came the hotel floor plan and I had my view in no time flat! The lobby always smelled liked fresh fruit and flowers, which was wonderful. The pool and spa area are kept very warm so it is relaxing and soothing. My only disappointment was that the roof deck is not open for all hotel guests, like the nearby Marriott on the Magnificent Mile.”

Aug 19, 2008 by Debi from Davis, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Well lit and spacious room; convenient location; nice toiletries and comfortable beds.
• Internet fee; no coffee maker; expensive room service.

“Situated on the Riverwalk the Renaissance (Marriot) hotel was easy walking distance to the Sears Tower and convenient to bus and light rail (to see museums and leave to O'Hare). The well-appointed corner room was spacious and bright, beds comfortable, and bathroom amenities superb. The steep fee for internet was prohibitive - $15/day! Considering most places offer it free, it was disappointing, but at least they offered a free workstation for printing our boarding passes. No coffee maker in room, but the Starbucks (serving warm breakfast sandwiches) in the lobby made that omission bearable.”

Aug 19, 2008 by Kc from Hamburg, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beds, location, efficiency.
• Charge for internet, expensive food and drink.

“You will pay for the convenience of this hotel's location and for high level of the accommodations and service, but they do supply the above in a most attractive setting.”

Aug 5, 2008 by Margaret O. from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The hotel had a wonderful pool and hot tub and allowed young children in both.
• The hotel rooms were small but this is to be expected in such a stellar location.

“The Renaissance was very convenient to get everywhere in Chicago. There is a bus stop right out the back door and is an easy walk to Millennium Park. We were also traveling with two young children and the hotel restaurant caters to the young child crowd with children's menus and crayons.”

Aug 4, 2008 by Gretta from Normal, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and breakfast buffet which had a lovely setting.
• Nothing.

“Great location for theater goers, very pleasant rooms, and lovely dining room especially for breakfast. Very helpful staff and nice area to sit on first floor off the lobby. We enjoyed our stay very much!”

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Amenities at Renaissance Chicago Downtown Hotel, Chicago

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Barber/Beauty Shop Bath Tub Boutiques Business Center CD Player Car Rental Desk Childrens activities City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool

Iron Jacuzzi Lounge Maid Service Meeting/Banquet Facilities Mini Bar News Stand Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Restaurant Room Service Safe Deposit Box Sauna Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Valet Parking Video Checkout Wake-up Service Wet Bar

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