Renaissance Chicago Hotel

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User Reviews for Renaissance Chicago Hotel, Chicago

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Mar 12, 2008 by Chris from Tecumseh, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great hotel with spa. 24 hour room service is amazing.
• Didn't notify me of daylight savings clock change. Missed train.

“The experience at this hotel was greater than I could have imagined. I had one of the best massages I've ever had. The steam room was nice too. I couldn't believe the hotel had 24 hour room service! That is great for me because I like to be out late, and I can grab a bite to eat from the comfort of my own room.”

Dec 5, 2007 by Selette from Highland Park, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The great lobby.
• Need more pillows on bed other than down.

“My husband and I wanted a small get away for our 1st year Anniversary, this was an excellent choice. I would recommend this hotel for other occasions. The staff is friendly the rooms are modern with comforts of home. The lobby was full of life and fit the stereotype of a 4-star Chicago Hotel!”

Nov 29, 2007 by Chom S. from Mishawaka, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved atmosphere and very beautiful and class.
• There's nothing I don't like about anything.

“I been stayed nice hotel a round Chicago area but I like the Renaissance Chicago hotel was the best so far.”

Nov 22, 2007 by Melissa from Madison, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable.
• Nothing-truly.

“Very comfortable and quiet professional staff overall perfect!”

Nov 21, 2007 by Shawna from Citrus Heights, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, relaxing ambience, beautiful surroundings, and comfortable beds, excellent room service and very clean.
• Business center closed on weekends, no "self service" terminals, and the rate for internet access was expensive.

“I was very pleased with my experience. From first arriving and being greeted by the friendly doormen, to checking in with the courteous front desk staff, to seeing my beautiful, spacious, clean and comfortable room, I was blown away by the experience. Hands down the nicest hotel Ive stayed in this year.”

Nov 16, 2007 by Carole from San Mateo, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[7]

• Very clean, friendly staff, center location.
• I prefer a smaller hotel.

“Overall excellent.”

Nov 9, 2007 by Megan from Decatur, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved how they served fresh water with different fresh fruit flavors in the lobby.
• I did not like the strong perfume smell.

“I had wonderful time staying at this hotel and would return.”

Nov 8, 2007 by Cindie from Glen Head, NY

Cleanliness:[10] • Staff:[10] • Location:[10]

• Location & service.
• It was perfect for my needs.

“Excellent location. Walk to all shopping and attractions. Train outside back door of hotel. Was moved to VIP lounge floor with beautiful view of river & lake. Excellent service. Maid threw out my contact lens solution (thought I had checked out since luggage was delayed and nothing else in room). Immediately realized their mistake and brought me a new package on a silver platter. Very comfortable location, a++ experience. Great value.”

Nov 7, 2007 by Marlene from Aurora, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was fabulous!
• Lounge was a little dull.

“Everything was great! We will be back!”

Nov 7, 2007 by Sarah from Verona, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Really, everything! Beautiful rooms, great scotch selection at the bar!
• To many children at the pool even after 9 pm.

“In short. Fabulous!”

Nov 7, 2007 by Susan from Stoughton, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room nicely designed and colors appealing.
• Our fridge didn't work and was not replaced until next day.

“Room was spacious and pleasant. Attractive colors and comfortable bed. Very clean. Great location. We enjoyed our stay and would go back. Would have hung out in the lounge but it wasn't that appealing to us. We were charged for a mini-bar item we didn't use so had to correct with staff. Doorman great.”

Oct 27, 2007 by Olivia from Owings Mills, MD
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[9]

• Beds very comfortable!
• Bathroom floor not very clean.

“Great stay, comfy beds, great location.”

Oct 12, 2007 by E from St. Albert, AB CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel staff was very helpful in helping me find out how to travel around Chicago.
• If I needed a taxi a member of the staff would always get the taxi for me, but I always felt obliged to him when I don't think I needed to.

“The hotel overall was felt luxurious and comfortable. I was only in town for a night, but it was very convenient location to get to major attractions in Chicago. Also it was close to the train station which takes you to the airport (only a $2 ride) which is much better than the $40-45 taxi ride to the airport.”

Oct 3, 2007 by Robb from St Louis Park, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice location, nice room, good pool. Comfortable bed.
• Pretty satisfied.

“Good hotel with friendly staff, beautiful pool, fast room service, top notch!”

Oct 3, 2007 by Phil from Archbold, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great bedding.
• There was no free newspaper as hotel description said there would be.

“Great 4 star accommodations in the heart of downtown Chicago. Everything is walk able.”

Jul 28, 2007 by James from Macomb, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, cleanliness, room view.
• Parking.

“Would recommend hotel to friends, excellent value and services.”

Jul 26, 2007 by Mary from Sycamore, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was posh which made it a very nice place to stay. The pool and hot tub were also a big plus!
• The room temperature was too cold and we could not get it any warmer. It was a cool night in Chicago for a July night.

“This hotel was very nice and located right by the Chicago River.”

Jul 26, 2007 by Jason from Allegan, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[10]

• The location is awesome.
• My wife and I did not like the restaurant. The food was not very good and the service was marginal.

“The location is great with this place. My wife and I really enjoyed our stay. The only thing that we didn't like was the main restaurant. You need to look and act like you have money in order to get the service that you would expect from a 4 or 5 star hotel. My wife and I there celebrating her birthday and just happen to be wearing casual clothing, which was our down fall for the lack of service. Long story short, I would recommend the hotel, I just wouldn't eat at the main restaurant.”

Jul 26, 2007 by Kathy from Trenton, TN
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Quiet.
• Had to pay for internet.

“Good location, convenient to public transportation, polite staff, clean.”

Jul 25, 2007 by Sandie from Terlton, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient to transportation, great service, and across from blues middle great Chicago.
• Was a great place!

“Loved the service, the valet parking, and rooms were great! Would definitely go back again!”

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Amenities at Renaissance Chicago Hotel, Chicago

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Barber/Beauty Shop Bath Tub Boutiques Business Center CD Player Car Rental Desk Childrens activities City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool

Iron Jacuzzi Lounge Maid Service Meeting/Banquet Facilities Mini Bar News Stand Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Restaurant Room Service Safe Deposit Box Sauna Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Valet Parking Video Checkout Wake-up Service Wet Bar