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User Reviews for Renaissance Chicago Hotel, Chicago

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May 7, 2009 by Mary from Portage,MI
Overall Rating: 10

• Great Location.
• Nothing.

“Beautiful public spaces with a room to match.”

Mar 26, 2009 by Mark from Wake Forest,NC
Overall Rating: 9

• The in room safe was a plus for valuables.
• The slamming room doors did not permit sleeping past 6am.

“The hotel was first class. The housekeeping staff was very friendly and did an excellent job. They should investigate how to make the doors to the rooms close quietly instead of slamming shut - it is probably the only negative to our stay.”

Nov 20, 2008 by James from Los Angeles,CA
Overall Rating: 9

• Rarely does one experience a hotel staff as friendly, helpful, and happy as this group at the Renaissance Chicago Hotel. I felt so welcomed!
• The shower water never really got very hot.

“I had a great time in Chicago and a large part of that is due to the wonderful stay I had at the Renaissance Hotel. Location excellent. Staff was excellent. Amenities excellent. I would recommend that any of my family and/or friends stay at the Renaissance Chicago Hotel.”

Aug 25, 2008 by Shauna from Afton, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I thought the gentleman at the front desk and the concierge was by the far the best.
• Nothing.

“My daughter and I traveled to Chicago to visit a college. We arrived by taxi and from the moment we were greeted you felt like a queen. The gentlemen at the front desk was so helpful to my daughter and talked about college choices. It was fun to walk to the shops inside, I used the FedEx Kinkos right next door. The rooms were divine I loved the bedding and the big TV. The bathroom was very clean. I felt safe and very relaxed. We were late checking out and the line was long so the concierge took care of us at her desk and was so polite. I highly recommend this to anyone that wants a fun night out in Chicago with a restful and quiet stay.”

Aug 24, 2008 by Terry from Schaumburg, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful & larger rooms than most big city hotels. Very clean.
• Steep parking fees.

“Chicago is a beautiful city, but when you stay in a hotel like the Renaissance, it just makes everything that much nicer. Our room was everything we expected, and more. The staff was extremely courteous and the hotel is tastefully decorated. While we did not get a chance to eat at this hotel, the staff recommended nearby restaurants which were still open at late hours. We chose Smith & Wollensky's, which was excellent. We will definitely stay at this hotel again.”

Aug 20, 2008 by Deirdre from Indianapolis, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The room, particularly the bathroom was so spacious.
• I wish the beautiful roof deck was open to all hotel guests nut just those dining.

“When we arrived at the hotel, I asked for a room with a specific view and out came the hotel floor plan and I had my view in no time flat! The lobby always smelled liked fresh fruit and flowers, which was wonderful. The pool and spa area are kept very warm so it is relaxing and soothing. My only disappointment was that the roof deck is not open for all hotel guests, like the nearby Marriott on the Magnificent Mile.”

Aug 19, 2008 by Debi from Davis, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Well lit and spacious room; convenient location; nice toiletries and comfortable beds.
• Internet fee; no coffee maker; expensive room service.

“Situated on the Riverwalk the Renaissance (Marriot) hotel was easy walking distance to the Sears Tower and convenient to bus and light rail (to see museums and leave to O'Hare). The well-appointed corner room was spacious and bright, beds comfortable, and bathroom amenities superb. The steep fee for internet was prohibitive - $15/day! Considering most places offer it free, it was disappointing, but at least they offered a free workstation for printing our boarding passes. No coffee maker in room, but the Starbucks (serving warm breakfast sandwiches) in the lobby made that omission bearable.”

Aug 19, 2008 by Kc from Hamburg, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beds, location, efficiency.
• Charge for internet, expensive food and drink.

“You will pay for the convenience of this hotel's location and for high level of the accommodations and service, but they do supply the above in a most attractive setting.”

Aug 5, 2008 by Margaret O. from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The hotel had a wonderful pool and hot tub and allowed young children in both.
• The hotel rooms were small but this is to be expected in such a stellar location.

“The Renaissance was very convenient to get everywhere in Chicago. There is a bus stop right out the back door and is an easy walk to Millennium Park. We were also traveling with two young children and the hotel restaurant caters to the young child crowd with children's menus and crayons.”

Aug 4, 2008 by Gretta from Normal, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and breakfast buffet which had a lovely setting.
• Nothing.

“Great location for theater goers, very pleasant rooms, and lovely dining room especially for breakfast. Very helpful staff and nice area to sit on first floor off the lobby. We enjoyed our stay very much!”

Jul 30, 2008 by Laura from Griffith, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The overall atmosphere and cleanliness of the hotel was great!
• Overnight parking was expensive.

“We were just staying overnight for an event. It was a great location on the river. The rooms were clean, modern and very comfortable. It was convenient to shopping and the theatres.”

Jul 30, 2008 by Melanie from Alton, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Exceptionally Helpful Friendly Staff.

“Four Star all the way. Class with a capital c. Centrally Located in the Downtown Area. Rooms With Tremendous Views of Chicago River and Hot Spots. Walking Distance To Theatre District & Cafes.”

Jul 18, 2008 by Todd from Cedar Rapids, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Wonderfully courteous.
• Parking fees.

“Within seconds, we were greeted at the front of the hotel with a welcome to Chicago and that type of courtesy remained throughout our stay. Around every corner, the staff was very accommodating and set on making our stay a pleasant one. Parking fees are outrageous; there is a public ramp three blocks away that will save you $15 nightly. Keep an eye on some of these type of charges. Otherwise, the hotel is wonderfully appointed, nicely located, and we would absolutely be interested in staying here again!”

Jul 15, 2008 by Rich from Canton, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location was excellent for our needs.
• I could find nothing wrong with this hotel.

“My wife and I wanted to get away for a couple of days and went with this hotel, was fantastic for us. The staff was wonderful and the entire experience was great.”

Jul 15, 2008 by Janice from Robinson, IL
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[9]

• The bed was absolutely wonderful.
• There was an open safety pin on the floor by the night stand.

“Very nice. Would highly recommend it to anyone.”

Jun 9, 2008 by E A. from Mequon, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great location and great price for the location.
• Nothing really extravagant that would make me think this was a true 4 star hotel.

“Very pleasant, convenient to Chicago attractions and transportation.”

Jun 4, 2008 by Steve from Willowdale, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• The restaurant and fast elevators.
• No place to sir for quick snack/coffee.

“Concierge overworked, staff efficient, but not overly friendly. Car parking very expensive but good service from valet. Room good but no A/C in bathroom.”

May 27, 2008 by Alex from Somerville, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was centrally located and the room was gorgeous.
• The valet parking garage is expensive but there are ample parking garages nearby that charge up to twenty dollars less per day.

“The Renaissance Chicago Hotel was a perfect retreat at the heart of Chicago. It was close to everything we wanted: theater, restaurants, the park, and the lake, but quiet and peaceful in our room. The decor of the room was modern but elegant and the staff was friendly and helpful. I would highly recommend this hotel to anyone wanting to get the most out of their Chicago vacation.”

May 23, 2008 by Tim from Charlottesville, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was superb! View was spectacular!
• Some construction in the area.

“The hotel is in a great location with excellent views of the Chicago skyline and the Chicago River. Easy access by L and walking distance to everything you need.”

Apr 26, 2008 by Bob from Madison, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very friendly, competent staff at check in.
• Food was only average.

“Staff was great. Room was of average roominess. Bed was acceptably comfortable, although not luxurious. Food was only average or below very limited menu. Location is outstanding for access to Miracle Mile, theatres, and surrounding areas.”

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Amenities at Renaissance Chicago Hotel, Chicago

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Babysitting/Child Services Barber/Beauty Shop Bath Tub Boutiques Business Center CD Player Car Rental Desk Childrens activities City Center Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Checkout Fitness Center or Spa Florist Free Newspaper Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool

Iron Jacuzzi Lounge Maid Service Meeting/Banquet Facilities Mini Bar News Stand Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Restaurant Room Service Safe Deposit Box Sauna Secretarial Service Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Turndown Service Valet Parking Video Checkout Wake-up Service Wet Bar

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