W Hotel Chicago City Center

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User Reviews for W Hotel Chicago City Center, Chicago

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Nov 17, 2005 by Nilto from Middleton, WI
Overall Rating: 2
Cleanliness:[10] • Staff:[5] • Location:[8]

• Only the location.
• Small rooms, too dark, poor taste.

“Very poor, I cannot understand how this is a 4 star hotel. Very unfortunate experience. Small rooms, poor taste in decoration, staff too busy, not friendly at all. Terrible experience.”

1 of 1 people found this review helpful.

Nov 15, 2005 by Michael from Waukegan, IL
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[3]

• Clean and nice looking.
• PARKING IS 32.00

“Hilton was in a real bad part of town.”

1 of 1 people found this review helpful.

Nov 13, 2005 by Steve from Wrightstown, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Unique and interesting.
• Bathroom.

“Good location, easy access to interstate, good dining places nearby, interesting atmosphere.”

Nov 9, 2005 by Ted from Des Moines, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Unique style and friendly staff.
• Rooms could have been a bit larger.

“Enjoyed our stay and the staff was very good. The style was fun and not what you expect.”

Nov 9, 2005 by Crystal from Waterloo, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[5]

• Great atmosphere for young people.
• Food and beverage prices do not fit young person's budget.

“We had a wonderful stay. The staff was very helpful and the room was very cozy.”

Nov 9, 2005 by Jeff from Birmingham, AL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Very cool atmosphere.
• The lobby has a bar feel. May not be good for kids.

“I would be happy to stay at the W again, and I recieved a very good deal.”

Aug 24, 2005 by Brad from Lexington
Overall Rating: 4
Cleanliness:[7] • Staff:[5] • Location:[8]

• Good location
• Extremely poor service.

“Booked a room with a double bed, however when we arrived, despite having a confirmation that stated so, hotel claimed that our reservation did not ask for a double bed. Hotel was supposedly booked full that night, so instead of going through the hassle of switching hotels, we decided that if they had a roll-away bed that would do for the night. Person at desk said that she would have one sent up. We left to go to an event, when we arrived back 3 hours later, still no roll-away bed. Called again and was promised delivery. Stayed in room for an hour, then left for dinner. Got back from dinner, and you guessed it, still no bed. Called again before going out for the evening, and once again promised a bed was on the way. Came back around 11:30 pm, still no bed. Called again and after waiting another hour, bed was finally delivered at 12:30 am. Absolutely horrible service. Just awful. Room was dingy as well. Would not recommend this amateur establishment to anyone. They come across as some high class hip euro hotel, yet beneath the facade it's simply awful. I've had better service and stay at a Motel 6. Also waiting (it's been 3 days) for answer to why my credit card was charged extra despite not using any of the highly overpriced amenities. Should be interesting, and unless they correct will be filing fraud charges.”

1 of 1 people found this review helpful.

May 9, 2005 by Terrie E. from San Diego
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• great beds, pre-fixed dinner good food and price, trendy decor
• rooms too small for furniture, in room items price do not include added service fee to already expensive things!

“I am all about the details when dining and staying in hotels.

My partner was very pleased with very masculine in decor. Staff always greeted him, when I traveled through lobby by myself I was not greeted.”

0 of 1 people found this review helpful.

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Amenities at W Hotel Chicago City Center, Chicago

24 Hour Front Desk Bar/Lounge Concierge Express Checkout Fitness Center or Spa Hairdryers Available Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities Mini Bar

Modem Lines in Room No Smoking Rooms/Facilities Parking Restaurant Room Service Safe Deposit Box Shops/Commercial Services Television with Cable VIP Rooms/Services