Holiday Inn Chicago-Mart Plaza (Riverview)

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User Reviews for Holiday Inn Chicago-Mart Plaza (Riverview), Chicago

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Nov 18, 2009 by Marsha from Louisville,KY
Overall Rating: 3

• The price I paid through Priceline.
• The view I got. The difficulty getting to our room, small room.

“I cannot imagine anyone paying full price for this room. It was very small and very inconvenient to get to. I cannot imagine how we would have gotten out of the place. We had to take two sets of elevators to get to the rooms. Our view was the inside of the hotel walls. We could not even see the sky!”

Oct 19, 2009 by Chele' from Johnson Ciyt,TN
Overall Rating: 9

• Love the parking, lake front and was beautiful. Full and easy access to your car.
• The decor is a bit dated.

“Roomy and a nice view on the river side.”

Oct 9, 2009 by Stefan from Aichach,DE
Overall Rating: 8

• Very friendly and nice lobby, staff friendly and helpful, good location.
• Doors very loud when closing.

“I was surprised of the quality, stylish, clean and modern, good staff, many weddings and other events: on the one hand funny and good for people-watching, on the other a bit loud! I will recommend the hotel.”

Sep 30, 2009 by Derik from Royal Oak,MI
Overall Rating: 9

• Convenient location that was close to the action, but not submerged in it. Very clean and up-to-date.
• TV did
  not have
  very good quality picture.

“Convenient location that was close to the action, but not submerged in it. Very clean and up-to-date. I would most definitely stay here again.”

Sep 16, 2009 by Mary Lynn from Springfield,IL
Overall Rating: 10

• Location, very quiet, great view, great amenities.
• Elevators.

“Very nicely decorated, quiet, clean. Great location, nice staff. I would highly recommend this hotel.”

Sep 10, 2009 by Lisa from Madisonville,KY
Overall Rating: 2

• The dunkin donuts close to the hotel.
• Just about everything.

“We checked in and were given a smoking room, which we do not smoke. My husband called down and asked if we could have a non smoking room. They said no. Our room was old and outdated and also was above the ballroom, which would not have been a problem except that they had a DJ every night till midnight, which was very loud and we are not teenagers anymore. Then every night like clock work at 4 am the room next door would come in drunk and screaming till about 5:30 am. We called to complain but it did not do much good. Overall it was just not a very good experience.”

Aug 22, 2009 by Gina from Woodbury,MN
Overall Rating: 6

• The bellmen were excellent - very helpful and extremely friendly.
• The front desk staff was not impressive and the concierge was disappointing.

“The location is a little far from Navy Pier - but still located in a good area. We felt very safe and the view of the river from the hotel is excellent. The front desk staff was less than impressive and the concierge was mostly away from his desk and then unhelpful when we could manage to locate him. Parking is a bit pricey - but still less than other hotels downtown. Rooms were nice and clean - no complaints. The hotel lobby is on the 15th floor - had to take two seperate elevators to our room.”

Aug 13, 2009 by MMW from Belleville,MI
Overall Rating: 7

• Friendly front desk employees.

“Very friendly staff, clean rooms and the bed was comfortable.”

Aug 9, 2009 by Jason from Salt Lake City,UT
Overall Rating: 8

• Convenient location to train lines and downtown attractions.
• The only room available was smoking.

“They could only offer a smoking room which was very disappointing but they compensated by giving us tickets for free breakfast for two days.”

Aug 5, 2009 by Priscilla from Marshfield,WI
Overall Rating: 4

• Economical.
• Unfriendly staff.

“Unfriendly staff at check in.”

Jul 6, 2009 by Hollly from South Beloit,IL
Overall Rating: 3

“I would not recommend this hotel, disappointed in staff, food, pool, location, accessibility to rooms.”

Jun 28, 2009 by Jeremy from Columbia,MO
Overall Rating: 6

• Cityskape bar.
• Kind of hassle taking different sets of elevators to get to hotel lobby and then to room.

“Stuck us in the room right next to the staff elevator shaft. Very, very noisy. Luckily they stopped room service around 11 and didn't start again until 7, so sleeping wasn't too bad. Overall hotel was nice. Cool bar with an amazing view. Good location to walk to LIncoln Park, Streeterville, Loop.”

Jun 17, 2009 by from Owosso,MI
Overall Rating: 6

• The view!
• Small room.

“Great price for the area and a wonderful view.”

Jun 11, 2009 by Erin from Santa Fe,NM
Overall Rating: 10

• Very convenient access via El from the airport. Only $2.25!
• Little confusing getting to it from the El stop (all indoors through the Mart.)

“The hotel begins on the 15th floor and goes to the 23rd. Be sure to ask directions to the Lobby from the El stop. It's not a bad walk through the mart but can be a bit confusing. The El is not particularly accessible for people with disabilities or large suitcases something to consider. The pool looked very inviting and even had lap lanes for those more serious swimmers.”

Jun 11, 2009 by Travis from San Antonio,TX
Overall Rating: 7

• It connected to the shops and was in walking distance to nightlife in downtown Chicago.
• I did not like that you have to take the stairs to the 15th floor to get to the lobby of the hotel.

“People were nice, hotel was clean. Enjoyed my short stay.”

May 29, 2009 by Sarah from Orland Park,IL
Overall Rating: 10

• Great view, nice location, great staff very clean!

“This hotel was great! The staff was very accomodating. They bumped us up to a bigger room with a view with no extra charge. We had a wonderful stay and would love to go back!”

May 29, 2009 by Kate from Nashville,TN
Overall Rating: 8

• Good location. Close to downtown.

“The hotel was fantastic. It was located near the merchandise mart which was connected to the train (CTA). The hotel lobby was also extravagant, and nice.”

May 29, 2009 by Sarah from Richmond,IN
Overall Rating: 8

• Great views!
• A
  long walk from the attractions.

“This hotel was great in every way except one. It had great views (the lobby was on the 15th floor of the Sun Times Building and the rooms were above that.) The rooms were large, the beds were comfortable, and the public areas, restaurants and pool were lovely. The one problem was that it was located away from all the action of Chicago, ie. Millennium Park, Navy Pier, the Magnificent Mile, etc. You either had to do a lot of walking or take a taxi. If the hotel would run a shuttle bus over to Michigan Avenue, that would be a great addition.”

May 6, 2009 by Monica from Naperville,IL
Overall Rating: 10

• Everyone was very helpful and friendly.
• I loved everything.

“Very much great place to stay, very clean, kept up and classy place, I would recommend this to anyone family or friends!”

Apr 23, 2009 by Lindsay from Dorchester,MA
Overall Rating: 7

• Amazing view and very helpful staff.
• Restaurants were too expensive for quality of food and renovation took away from overall aesthetic.

“ This Holiday Inn absolutely met my expectations, along with very comfortable, well-kept rooms with free internet access, it's got a decent gym and swimming pool. Overall we enjoyed our stay very much. ”

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Amenities at Holiday Inn Chicago-Mart Plaza (Riverview), Chicago

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center City Center Coffee Maker in Room Concierge Desk Copy Service Currency Exchange Desk with lamp Email Service Exercise Gym FAX Fire Alarm with Light Free Newspaper Gift Shop Golf Guest Laundromat

Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Indoor Pool Iron Laundry/Valet Services Modem Lines in Room News Stand Parking Pool Porters Public Address System Restaurant Room Service Safe Deposit Box Satellite TV Sauna Security Sprinklers In Rooms Valet Parking Video Checkout

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