Holiday Inn Hotel & Suites Chicago-Downtown

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User Reviews for Holiday Inn Hotel & Suites Chicago-Downtown, Chicago

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Aug 31, 2009 by Jodi from Greenview,IL
Overall Rating: 2

“Staff was friendly. Easy to walk to from train station. Overall a good experience.”

May 27, 2009 by Karen from Oregon,OH
Overall Rating: 9

• Room was clean and well kept.
• Location was a little too far from attractions.

“Close to bus station, but a little too far from the majority of attractions to walk. Rooms are well kept and comfortable. Restaurant located on site.”

Apr 21, 2009 by Bob from Norfolk,NE
Overall Rating: 9

“The ladies at the front desk were great!
Very friendly and helpful.”

Apr 2, 2009 by Francisco from Portland,OR
Overall Rating: 10

• Connected to Weber Grill, next to Rock Bottom Brewery and next to Redline subway station.

“Great location near restaurants and public transportation.”

Oct 6, 2008 by Scott
Overall Rating: 8

• Location.
• Restaurant (Bar) not open enough hours.

“Great location, right by Blue Line station from O’Hare and two blocks from Union Station. Just across the river from the loop. Right across the Freeway from Greek Town. Kind of dead at night right where it is but that means it’s quite. Lobby is cramped and restaurant/bar not open enough hours but nice enough when it bothers to be open. Hassle-free wireless, excellent beds, clean, modern, even if unexceptional. Enthusiastic, helpful and numerous personnel at the front desk. Can’t beat it for a base of operations on a multi-modal trip.”

Sep 24, 2008 by Tom
Overall Rating: 10

• Great Italian Restaurant, great take-out coffee, great staff--all were great.
• Bathroom is cramped.

“A great place to stay, only a short walk to the busline stops. The staff was most courteous, helpful, and kind. They responded to every concern immediately. CNN was the only channel with diagonal stripes, and the technician could not fix it. Bed was huge and comfortable.”

Sep 10, 2008 by Brian from Clarendon Hills, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• Great Service.
• Surrounding Neighborhood.

“Good overall experience. Satisfactory.”

Sep 8, 2008 by Cori from Oak Lawn, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Friendly Service.

“Average everything.”

Sep 3, 2008 by Abbey from Nashville, IN
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[8]

• Rooftop pool with a view.
• Restaurant.

“I thought this hotel was everything I expected it to be. The staff was very friendly and helpful and we were a few short blocks from downtown so that was nice.”

Aug 27, 2008 by Molly from Bloomington, IL
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[3]

• It had beds.
• Small rooms, bad location, too much money for the room, noisy being practically right on I290.

“Being that a friend and I were going for a 3 star hotel and the best price we could get, and they had us valet the first night for $30, I believe that it was overrated.”

Aug 13, 2008 by Larry from Wilmington, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[7]

• The friendliness, and they made you feel safe and relaxed.
• Poor neighborhood.

“It did not match up to the star level. Otherwise it was quick and there was one restaurant.”

Jul 29, 2008 by Yvette from Madison, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was helpful and accommodating.
• All the flower pots outside contained dead dried up flowers.

“I am definitely coming back and bringing my family. You cant find great staff very often and the staff here was outstanding. The only complaint I had was when we got to the hotel all the outside flower pots were dead and died up and that caused me to be concerned about the quality of the inside of the hotel but luckily the outside did not represent the inside experience. It would have gave a great impression had there been colorful flowers around the building.”

Jul 20, 2008 by Janelle from Peoria, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The suite we stayed in was very nice. It had 2 TVs and a microwave. Very spacious.
• Nothing.

“I enjoyed my stay. I think the kiosk that allowed patrons to find out about attractions, restaurants, and entertainment around the city was great. The convenience of a restaurant in the hotel was nice as well. The staff was very accommodating and friendly.”

Jun 28, 2008 by Robert from Belleair Beach, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• Location.
• Too big and busy. Had to pay for internet connection.

“This is primarily a mega convention hotel with a very good location, rooms and services and services. It is not a place to go to relax.”

May 22, 2008 by David from Indianapolis, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Unexpectedly friendly service! Well located.
• Parking was a bit confusing.

“Friendly service and clean rooms. Located just west of the Loop, an easy walk for most anyone.”

Apr 27, 2008 by Rita from Seven Hills, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Staff very helpful.
• Bed frame stuck out from mattress, causing injury.

“Great service, clean room.”

Apr 6, 2008 by Bernie from Salina, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Very good pizza.
• Liked everything.

“Nice and convenient area.”

Mar 24, 2008 by Ian from Worthington, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very nice hotel in the Downtown of Chicago.
• Parking cost extra.

“We did not know that the parking cost $30 in addition to the room cost.”

Mar 23, 2008 by Anonymous from Grafton, WY
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

• Free Wi-Fi.
• Amenities were minimal at best.

“Staff friendly and helpful. Room standard, unremarkable, basic. Cleaning staff made a lot of noise in the hallways early in the morning. Didnt see any difference between rating this as 3-star.”

Feb 26, 2008 by Anna from Richmond, BC CA
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[1]

• Nothing.
• Concierge was friendly.

“Definitely not in the loop district. Not close to anything and not a newly renovated deluxe.”

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Amenities at Holiday Inn Hotel & Suites Chicago-Downtown, Chicago

24 Hour Front Desk AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Americans with Disabilities ACT ADA Compliant Bar/Lounge Bath Tub Business Center City Center Coffee Maker in Room Concierge Desk Copy Service Cribs Available Desk with lamp Email Service Exercise Gym FAX Free Newspaper Gift Shop Golf Guest Laundromat Hairdryers Available High Speed Internet Access Ice Machine In Room Movies Internet Access

Iron Kitchenette Laundry/Valet Services Lounge Modem Lines in Room Multilingual News Stand Outdoor Pool Parking Phone with speaker Pool Porters Radio Restaurant Rollaway Beds Room Service Safe Deposit Box Satellite TV Secretarial Service Security TV Remote Control Television with Cable Valet Parking Vending Machines Video Checkout Wake-up Service

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