Best Western University Plaza

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User Reviews for Best Western University Plaza, Evanston

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Aug 25, 2008 by Lee A. from Bellefontaine, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• A problem with the air conditioner was fixed immediately upon request. Good job!
• The breakfast selection didn't quite meet out needs, a bit more variety would have been nice.

“We enjoyed our time there, it was ideal for our purposes. The staff was extremely helpful and friendly.”

Aug 13, 2008 by Laura from Belleville, IL
Overall Rating: 1
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• I was disappointed that nothing was included in the price such as: TV, radio, computer, continental breakfast, parking were all extra.

“The room was great. I couldn't believe they charge me for parking my car, watching TV, listening to the radio, or for a continental breakfast (aren't these things usually free at most hotels).”

Aug 12, 2008 by Karen from Davenport, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room was beautiful, large and clean. We were very comfortable and the staff was very helpful on planning our side trips.
• Nothing comes to mind.

“I just returned from a week stay in San Francisco at a very expensive hotel. This Hotel was just as clean and comfortable but the staff was so much more helpful and friendly.”

Jul 2, 2008 by Laura M. from Grapevine, TX
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[9]

• Convenient.
• The hotel smelled of smoke and there was no water.

“We were in town for a wedding, so the hotel was right next to the church. They did allow us to check in early. There was no water the next day in the whole hotel.”

Mar 27, 2008 by Marla from George, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Very clean and staff was very helpful with providing information.
• The exercise room was under construction.

“We will be planning on staying at this hotel again when making a trip to Chicago.”

Nov 13, 2007 by Robert from Sioux Falls, SD
Overall Rating: 1
Cleanliness:[5] • Staff:[3] • Location:[7]

• Very little to like for the price.
• Remodeling, no exercise room or alternative offered, lobby not at all guest friendly,.

“Much of the hotel was closed due to remodeling; we chose this spot expecting all the amenities including exercise room and continental breakfast. Staff was neither friendly nor helpful.”

Oct 10, 2007 by Jim from Shavertown, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[6]

• Nothing.
• They did not have a room for us and try to rip us off.

“This is the worst experience that we have ever had.”

Aug 4, 2007 by Troy from Cold Spring, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Close to train station and convenient to Chicago.
• Have to pay to park.

“Was very happy overall.”

Jun 30, 2007 by Don from Bloomington, IL
Overall Rating: 1
Cleanliness:[4] • Staff:[2] • Location:[10]

• The view.
• Dirty, uncared for, not worth the money paid.

“Key system did not work so we had to be walked to room every time we wanted to get back in. The air conditioning was out in lobby.”

May 20, 2007 by Alan from St. Louis, MO
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Away from city but close to rail train.
• Old rooms.

“The hotel had all of the necessities and was far away from city but close to train to city.”

Nov 17, 2006 by Randy from St. Charles, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• I liked leaving.
• I really did not like anything.

“The food was bad real bad and to think I paid 7.95 for it I don't mind paying 20.00 but give me fresh food not dried dead eggs the staff never smiled once and made me feel as though I was interrupting there day or personal conversations and the room was in horrible condition the door was hard to get into the shower looked like it had not been cleaned in weeks I could go on but do not feel as it would do any good as the staff at the hotel was just unresponsive the guy mopping the marble floor should really put a sigh down not just around one corner but visible to all as I almost busted my ass or maybe not mop the floor during checkout time imp sure no one will notice the floor as the rooms are in such bad

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