Best Western University Plaza

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Oct 16, 2008 by John
Overall Rating: 9

• location to Northwestern University, view of Chicago skyline.
• Resteraunt only open for breakfast.

“Very convenient location, great view, clean rooms comfortable beds with cozey linens. Would have liked a complementary newspaper. Convenient parking for $14 a day.”

Aug 25, 2008 by Lee A. from Bellefontaine, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• A problem with the air conditioner was fixed immediately upon request. Good job!
• The breakfast selection didn't quite meet out needs, a bit more variety would have been nice.

“We enjoyed our time there, it was ideal for our purposes. The staff was extremely helpful and friendly.”

Aug 13, 2008 by Laura from Belleville, IL
Overall Rating: 1
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• I was disappointed that nothing was included in the price such as: TV, radio, computer, continental breakfast, parking were all extra.

“The room was great. I couldn't believe they charge me for parking my car, watching TV, listening to the radio, or for a continental breakfast (aren't these things usually free at most hotels).”

Aug 12, 2008 by Karen from Davenport, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room was beautiful, large and clean. We were very comfortable and the staff was very helpful on planning our side trips.
• Nothing comes to mind.

“I just returned from a week stay in San Francisco at a very expensive hotel. This Hotel was just as clean and comfortable but the staff was so much more helpful and friendly.”

Jul 14, 2008 by Julie
Overall Rating: 7

• Convenience location for the trains, and lake.
• Workout facility was under construction.

“Location was excellent. Easy to get to Chicago, the Lake front was nice. Close to Northwestern and Loyola University. The parking garage was a mess. I was difficult getting the gunk off the car. The garage looked like it could collapse. No air-conditioning in the lobby, dining, or elevators. Room was clean.”

Jul 2, 2008 by Laura M. from Grapevine, TX
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[9]

• Convenient.
• The hotel smelled of smoke and there was no water.

“We were in town for a wedding, so the hotel was right next to the church. They did allow us to check in early. There was no water the next day in the whole hotel.”

Mar 27, 2008 by Marla from George, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Very clean and staff was very helpful with providing information.
• The exercise room was under construction.

“We will be planning on staying at this hotel again when making a trip to Chicago.”

Nov 13, 2007 by Robert from Sioux Falls, SD
Overall Rating: 1
Cleanliness:[5] • Staff:[3] • Location:[7]

• Very little to like for the price.
• Remodeling, no exercise room or alternative offered, lobby not at all guest friendly,.

“Much of the hotel was closed due to remodeling; we chose this spot expecting all the amenities including exercise room and continental breakfast. Staff was neither friendly nor helpful.”

Oct 10, 2007 by Jim from Shavertown, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[6]

• Nothing.
• They did not have a room for us and try to rip us off.

“This is the worst experience that we have ever had.”

Aug 4, 2007 by Troy from Cold Spring, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Close to train station and convenient to Chicago.
• Have to pay to park.

“Was very happy overall.”

Jun 30, 2007 by Don from Bloomington, IL
Overall Rating: 1
Cleanliness:[4] • Staff:[2] • Location:[10]

• The view.
• Dirty, uncared for, not worth the money paid.

“Key system did not work so we had to be walked to room every time we wanted to get back in. The air conditioning was out in lobby.”

May 20, 2007 by Alan from St. Louis, MO
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Away from city but close to rail train.
• Old rooms.

“The hotel had all of the necessities and was far away from city but close to train to city.”

Nov 17, 2006 by Randy from St. Charles, MO
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• I liked leaving.
• I really did not like anything.

“The food was bad real bad and to think I paid 7.95 for it I don't mind paying 20.00 but give me fresh food not dried dead eggs the staff never smiled once and made me feel as though I was interrupting there day or personal conversations and the room was in horrible condition the door was hard to get into the shower looked like it had not been cleaned in weeks I could go on but do not feel as it would do any good as the staff at the hotel was just unresponsive the guy mopping the marble floor should really put a sigh down not just around one corner but visible to all as I almost busted my ass or maybe not mop the floor during checkout time imp sure no one will notice the floor as the rooms are in such bad shape.”

1 of 1 people found this review helpful.

Oct 2, 2006 by Roberto
Overall Rating: 9

• Price. Buiness district location but quiet. Cafe within 2 blocks.

“This is a well priced, clean, and quiet hotel located on the edge of a college business district. Some restaurants, bars, and cafes in the area. Chicago elvated train close by provides transportation to downtown Chicago.”

Sep 8, 2006 by Sue from Lebanon, MO
Overall Rating: 3
Cleanliness:[6] • Staff:[3] • Location:[8]

• Good location.
• Unfriendly staff and bugs.

“When I checked in my reservation requests were ignored and the staff was not friendly. Part of the reason that I picked this hotel over the Orrington was because it was stated that parking was free. Parking turned out to be $14 a night. I ended up having to change rooms three times and the staff was very huffy and acted inconvenienced that I wanted to move when my room was infested with spiders. Next time I will pay the ten extra dollars a night and stay at the Orrington which is a much better property.”

1 of 1 people found this review helpful.

Aug 28, 2006 by Jeanne from Gardnerville, NV
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[9]

• Needs to be updated if they are going to charge this price.
• Our room smelled of mildew from the bathroom. noisy air conditioners.

“Great location, near the train and a quick trip to the city. nice neighborhood and great restaurant and shops near by. the hotel was not as clean as I would have liked. Old decor and our room bath smelled like mildew. The air conditioners was very noisy.”

Jul 26, 2006 by Virginia from Chesterfield, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[3] • Location:[7]

• Good view in the room we finally were able to get in to.
• The clerk wanted to put us [and every guest that checked in before us] in a very different room than we requested. She relented when I cried.

“The decor was old and worn in spots. The hotel was functional and clean. The fitness room was spare. From the top of the hotel you can see Lake Michigan. The nearby parks along Lake Michigan are awesome. You are paying for location, not quality. But the location is worth it.”

Apr 28, 2006 by David from Auburn, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• Room was clean and comfortable.
• Price w

  Amenities at Best Western University Plaza, Evanston

  24 Hour Front Desk AM/FM Alarm Clock Bar/Lounge Coffee Maker in Room Elevators Express Checkout Fishing Fitness Center or Spa Free Local Telephone Calls Free Newspaper

  Hairdryers Available Handicapped Rooms/Facilities Meeting/Banquet Facilities Modem Lines in Room No Smoking Rooms/Facilities Parking Pool Restaurant Room Service Safe Deposit Box