Courtyard by Marriott Gulf Shores

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User Reviews for Courtyard by Marriott Gulf Shores, Gulf Shores

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Sep 11, 2009 by Brian from Conway,AR
Overall Rating: 3

• Plenty of Parking.
• The bathroom was extremely dirty and had not been cleaned in a while.

“My wife and I stayed three days in this motel and would not recommend or return to the hotel. This hotel definitely has issues. The room that we stayed in was not clean. The toilet had stains left in the bowl. There was also urine on the seat, bowl rim and floor. There was stains on the bed skirt. There was something on the alarm clock that I would not touch. Given this, I question the overall cleanliness of the facility.”

Oct 8, 2008 by suan carter
Overall Rating: 10

• The people working there was great.

“The rooms are great.”

Sep 14, 2008 by Cg from Dunwoody, GA
Overall Rating: 6
Cleanliness:[4] • Staff:[5] • Location:[6]

• Comfortable bed.
• Used soap left in tub, hair in sink.

“It was ok for the price.”

Sep 4, 2008 by Laurie R. from Tallassee, AL
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[7]

• The atmosphere was pretty and quiet.

“The hotel was very nice.”

Aug 26, 2008 by Bill from Wimberley, TX
Overall Rating: 6
Cleanliness:[4] • Staff:[9] • Location:[6]

• Quick check-in, convenience store in hotel.
• Room not properly cleaned, untrimmed foliage rubbed against wall all night.

“Not close to the beach. Shopping center next door with movies, good food and Starbucks. Typical Courtyard by Marriott but my room had hair on lampshades and in shower and smelled of disinfectant. Good internet, TV smaller than most Courtyards. Breakfast wasn't served according to schedule posted in room.”

Aug 4, 2008 by Ruth from Cantonment, FL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was the friendliest that I have ever met, maids, etc.
• You have to pay for the hotel breakfast, which the same setup is free with most hotels.

“Great place, eat at Waffle house better breakfast for the same money.”

Jul 31, 2008 by Gloria from Jacksonville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• The bed and pillows were the best I have ever had in a hotel room.
• The price.

“The hotel is very accessible to the beach, the outlet malls and not too far from the tourist areas or the beach. The beds and lines were wonderful. Sorry we could not have enjoyed for a longer amount of time.”

Jul 30, 2008 by Robbie from Hartselle, AL
Overall Rating: 5
Cleanliness:[3] • Staff:[5] • Location:[7]

• The patio furniture around the pool.
• Room was not properly cleaned.

“We arrived at 4:00pm and our room was not ready. We called back at 5:20 pm and our room was still not ready. We had traveled 6 hours and had concert tickets to see Brooks & Dunn at The Wharf. We called back again at 6:18 pm and our room was finally ready. It was not ready due to being short handed in housekeeping. We finally arrived about 6:30 pm and got the room. 2 women to get ready and be at a 7:00pm concert. We left the hotel at 7:10 pm and missed the first performer and he sings 1 of my favorite songs. I was not happy at all. The tickets were $59.50 each. We were rushed and sweating by the time we got there. It was the hotels fault.”

Jul 23, 2008 by Patrick from Marrero, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room was very clean and spaces also the beds was soft and comfortable. We felt very safe and had plenty shopping near by.
• Did not see a kiddies pool for the little ones. The sign on the highway was not a great visible sign.

“We as a family enjoyed our stay and will come back again. The room was very clean and spaces. The pool was nice and had plenty of room to sit down. Not a 4 or 5 star hotel but great for a couple days of stay. I would recommend this to my other friends or who ever is looking to have a great weekend.”

Jul 11, 2008 by Warren from Sioux Falls, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very friendly, very comfortable, quality.
• Ice machines was out, washing machine was noisy.

“I do not travel that much, this was a wonderful experience, the staff was great, the room was very comfortable. TV was to small, only complaint about room.”

Jul 9, 2008 by Laura from Long Beach, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was extremely friendly and the hotel was very clean.
• I wish it had more activities for my children, like an arcade.

“My family and I really enjoyed our stay at this hotel. It was not too far from shopping, restaurants, or the beach.”

Jun 5, 2008 by Terry from Montgomery, AL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Free internet, free coffee 24/7, clean pool/spa, nice exercise room.
• NA.

“Safe, comfortable. Friendly and helpful staff. Excellent pool, spa and exercise room.”

Jun 4, 2008 by Will from Pensacola, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very nice swimming pool and good location.
• Did not have complimentary continental breakfast.

“Great location in Gulf Shores with first-rate, family friendly swimming pool. Hotel property is adjacent to shopping, dining and a movie theatre. Quick and easy drive to the Gulf Coast beaches. Wonderful hotel for a family stay.”

May 29, 2008 by Christina
Overall Rating: 9

• The staff
  was nice and helpful.
• AC
  did not work that great.

“The hotel was pleasant to stay in and the employees were very accommodating. I need a refrigerator for my sons medicines and they got us one right away.”

May 20, 2008 by M.B. from Clinton, MS
Overall Rating: 3
Cleanliness:[1] • Staff:[6] • Location:[5]

• Easy checking in and out.
• Loud construction in room next door, very dirty room, no internet connection.

“When we walked in there was a musty odor that never really went away. The toilets were not clean, I won't get into detail there. The beds were comfortable and the sheets seemed to be clean.”

May 18, 2008 by Brandey from Gulfport, MS
Overall Rating: 1
Cleanliness:[3] • Staff:[3] • Location:[2]

• Comfortable bed.
• Staff was rude, front lobby was filthy, not quiet at all.

“Our stay there was horrible. We asked the hotel for two night and only ended up staying for one. The location was not 0.1 mile off the beach, it was more like 2 miles. The front lobby was filthy, the staff was rude and they began putting in new sinks in every room at 9 a.m. not everyone wants to get up at 9 a.m. while on vacation. The only good thing about it was the comfort of the small sized bed.”

May 8, 2008 by Donna from The Colony, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was extremely friendly!
• Should have free breakfast.

“Clean, friendly, accommodating. Need to update the TV & restroom.”

Apr 24, 2008 by Kurt from Oshkosh, WY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The staff was friendly and helpful.
• Wi-Fi was slow and intermittent. Bathroom had no tub to catch shower water.

“Overall I enjoyed the Hotel very much. It was clean and the staff was very nice and helpful. They charge for breakfast which I saw to be a common complaint, but I never ate at the hotel with so many restaurants near by. I only had two problems with the room. First, the Wi-Fi was slow and intermittent during the entire week. Second, the bathroom had no tub for the shower, so the water pooled on the floor and was a hassle. Also the bathroom had no shelves for toiletries, just one small soap dish. However, the good things very much outweighed the bad and I would definitely stay here again.”

Apr 23, 2008 by Jason from Little Rock, AR
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Bed was awesome, very comfortable.
• Further from the beach than I thought.

“Excellent hotel; staff was friendly, food and shopping very close, bed was great.”

Mar 25, 2008 by Patricia from Florissant, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I like everything about this hotel.
• The stand up shower needs a bath mat to keep from slipping.

“I have stayed there for at least 5 visits and have always thoroughly enjoyed my stay.”

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Amenities at Courtyard by Marriott Gulf Shores, Gulf Shores

AM/FM Alarm Clock Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center Car Rental Desk Coffee Maker in Room Connecting Rooms Cribs Available Drugstore Elevators Exercise Gym Express Check In Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding Ice Machine In Room Movies Iron

Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Pool Radio Refrigerator Restaurant Rollaway Beds Safe Deposit Box Sauna Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Wake-up Service Water Skiing Wet Bar

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