Renaissance Suites Chicago O'Hare

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User Reviews for Renaissance Suites Chicago O'Hare, Chicago

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Oct 28, 2009 by Martha from Plymouth,MN
Overall Rating: 10

• The spacious suite.
• It was nice to have a big room and to order room service as we would not have felt safe walking from the hotel to find food.

“Great place. Luxurious accommodations. Would have liked to have had a hot tub in the room. The neighborhood didn't feel good, may be, have shuttles to popular places such as Michigan Avenue. Also, we would have liked a convenience store in the hotel.”

Oct 14, 2009 by Sabrina from Cleveland,OH
Overall Rating: 10

• Staff.

“Wonderful hotel and staff.”

Oct 2, 2009 by Betty from Florissant,MO
Overall Rating: 10

• It's convenience to the train going downtown.
• Being charged for 1 bottle of water.

“I was there with my sisters for the weekend and we all thoroughly enjoyed it. It was clean and nicely decorated. Suitable to business or pleasure and easy access to the parking structure and a short walk to the L-train going downtown. Staff was friendly and helpful.”

Sep 22, 2009 by Melanie from Chicago,IL
Overall Rating: 8

• The hotel/room was visually nice.

“One word-Lovely.”

Jul 31, 2009 by Michael from Howards Grove,WY
Overall Rating: 9

• Nice rooms, nice personnel.
• Expensive parking.

“The rooms were comfortable, the people nice, the price great.”

Jul 2, 2009 by Thom from Aptos,CA
Overall Rating: 9

• Very close to the Metro.
• Some of the airplane noise penetrated.

“The hotel is stuck behind a couple of office buildings, so it wasn't easy to find. Good value overall. Very short walk to the Metro access on the other side of the adjacent building, which made the city very accessible. Comfortable room.”

May 20, 2009 by Vic from Solon,OH
Overall Rating: 9

“I found the hotel to be a pleasant experience. Beautiful room and comfortable. Hotel was in a weird location in an office park and was kind of
hard to find. The highway was loud nearby. Not a good place to stay if you are doing things in downtown Chicago.”

May 20, 2009 by Michelle from Bayside,WY
Overall Rating: 8

• The room and location of hotel.
• Stayed there before and expected the same type of room setup and it was less accommodating.

“Overall good, but would like more specifics online regarding type of room.”

May 14, 2009 by Carmen from Saginaw,MI
Overall Rating: 6

“Parking was an extra $20 which was a disappointment.”

Feb 26, 2009 by K from Charlotte,NC
Overall Rating: 8

• Spacious room.
• Noisy HVAC and refrigerator. Didn't like parking garage.

“Close to O'Hare, friendly staff. Questionable parking garage - didn't feel safe, also very icy, not salted or shoveled.”

Nov 14, 2008 by Susan from Cedar Rapids,IA
Overall Rating: 9

• We loved our corner room. Wish we could have stayed longer!
• Bartender could have been friendlier. We had to wait on ourselves as there was no cocktail waitress.

“We would probably stay here again, even though parking cost $20/day. And I think it would be difficult to stay at this location without your own transportation.”

Sep 20, 2008 by ola
Overall Rating: 10

• Everything was a little more to my liking.
• No microwave or trash bags in rooms.

“I
really loved my stay there and hope to come back again. Every one there was very helpful in every thing we did (the resturant, pool, bar) and more the staff. They were friendly and very helpful in helping you get around the city and any thing else you wanted, so to all that works there keep smiling and stay as nice as you are.”

Sep 18, 2008 by gabriella
Overall Rating: 8

• Near airport, shuttle available.
• Not enough closet space.

“Comfortable staying. Due to power outage, there was no coffee. Management should be able to provide coffee for the guests, not send them to Starbucks.”

Sep 11, 2008 by tami
Overall Rating: 10

• Decor.
• Pool wasn't working.

“Awesome!”

Sep 3, 2008 by Hl from Muscatine, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Nice location, the rooms were pretty spacious.
• Parking at $20 a pop, the sleeper sofa was pretty ratty.

“Parking was $20, the sleeper sofa was pretty ratty. For the price and the stars level of this hotel I hoped to get something better. The swimming pool, hot-tub, and Jacuzzi were pretty nice. All in all it was ok. I was surprised at how small the rooms where even with the double beds and sleeper sofas, I hoped for more living space.”

Sep 3, 2008 by Dinesh
Overall Rating: 8

“Everything was perfect except paying for the parking. There was a park and ride garage just 2 minute walk from the hotel which was much cheaper than the hotel. The room where
I stayed has a bad shower door.”

Aug 28, 2008 by Lorna from Daleville, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• We loved having it set as a suite, rather than one large room.
• Ice machines were too few for the size of hotel.

“It was beautiful and very comfortable, which is what matters when you are tired and ready to relax.”

Aug 16, 2008 by Mike from Chicago, IL
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very attentive manager who resolved our problem.
• Lack of room choice.

“The hotel was nice and affordable. When I arrived at the hotel with a visiting friends from out of town I was informed we were only to get a room with 1 king bed and a sofa pullout. Not wanting to subject my friend to sharing a bed, I took the pullout. Bad choice - I wound up not getting to sleep and my 4:30 am, I left the hotel to return to my own place. The day manager was able to procure a room with 2 double beds for the next night and they complimented one night's parking.”

Aug 14, 2008 by Timothy from Bedford, IN
Overall Rating: 6
Cleanliness:[9] • Staff:[1] • Location:[9]

• Easy to get to the Blue L. Min. to downtown.
• Toilet handle was broken.

“Good place to stay, but only if they get nicer people with a smile to work there!”

Aug 6, 2008 by Jim from Masury, OH
Overall Rating: 3
Cleanliness:[8] • Staff:[5] • Location:[3]

• Big rooms.
• The parking was chargeable and they charged me $85 for two days of parking and are very slow to resolve the problem.

“The hotel is a nice building although the location is just in a residential town and the parking is outrageous.”

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Amenities at Renaissance Suites Chicago O'Hare, Chicago

AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Bath Tub Business Center CD Player Coffee Maker in Room Concierge Desk Cordless Phone Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Checkout Florist Free Newspaper Golf Hairdryers Available Handicapped Rooms/Facilities Ice Machine In Room Movies Indoor Pool Iron

Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Parking Phone with data port Phone with speaker Pool Radio Restaurant Room Service Safe Safe Deposit Box Shower Sofa Bed TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Vending Machines Video Checkout Wake-up Service

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