Hyatt Rosemont

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User Reviews for Hyatt Rosemont, Rosemont

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Apr 28, 2008 by Melissa from Lansing, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Tram to other Hyatt to get within walking distance of subway.
• Beds are not as comfortable as I would have liked, no pool.

“I liked the hotel. We've stayed there before, so we were satisfied. It worked for my family of five and the staff was very accommodating.”

Apr 26, 2008 by Joe from Delta, BC CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• The hotel was excellent for the business traveler in every way.
• No spa.

“I would return to this hotel as a business traveler anytime. The service was top notch and the breakfast second to none.”

Apr 23, 2008 by Jeffrey from Radcliff, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• The bed was great.
• Lounge not open very late.

“Over all I thought the place meet our needs and I would stay there again.”

Apr 5, 2008 by Josh from Knoxville, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Comfortable Room.
• I did not like the snobby guests. The hotel wasn't THAT nice.

“Nice hotel, up to date. Meets my expectations for Hyatt. Be wary of the bar, many drunken 40 somethings with very foul mouths. Also, almost looked like a swingers' bar. Got my food to go. The room was clean, the bathroom was clean, and I had a comfortable stay. The hotel is not really around anything though, so don't stay here if you are a sightseer.”

Apr 4, 2008 by Michelle from Roseville, MA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Most comfortable bed we have ever slept on.
• Nothing.

“We really liked this hotel. We stayed at a 4 star hotel the previous night and actually liked this "3" star better.”

Mar 31, 2008 by Pete from Grand Rapids, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very comfortable beds.
• Skimpy travel toiletries.

“While on a business trip to Texas, I was stranded in airports due to weather and had been traveling for over fifteen hours. I was exhausted. I was shuttled there from the airport, helped by friendly staff and was shortly in my room where I sunk into my bed for five hours of much needed sleep, a long hot shower in the morning, and I was shuttled back to the airport in time for my flight home.”

Mar 30, 2008 by Bill from Rochester, MI
Overall Rating: 3
Cleanliness:[10] • Staff:[9] • Location:[4]

• Staff was very pleasant and helpful.
• No pool.

“Location is an industrial park/office complex type area. Hotel room is somewhat comfortable. Not in walking distance to restaurants, shops, etc. Parking lot is not secure. Great staff who are very helpful.”

Mar 29, 2008 by Sea J. from Cincinnati, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was very comfortable.
• It was good.

“Everything was good.”

Mar 26, 2008 by Pmr from Omaha, NE
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[8]

• Price and Cleanliness.
• Careless Front-desk, All facilities are charged.

“Good: Hyatt, Cleanliness, Transportation Facilities - Free shuttle to airport. Bad: Front-desk not careful - they forgot to take care of my extension of stay and allotted the room to somebody else. I had to struggle to get my things back, Expensive - Food, water, internet etc.”

Mar 26, 2008 by Henry from Iowa City, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• We're very pleased with the hotel.
• No swimming pool.

“Everything is very good including a gym, except it doesn't have a swimming pool for my kids.”

Mar 24, 2008 by Paula from Madison, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• The beds were excellent--pillow top.
• Nothing.

“This room was a pleasure. Clean, nicely appointed with the most comfortable beds I have slept upon. The staff was attentive and helpful.”

Mar 24, 2008 by John from Champaign, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Free parking, courteous staff, and free shuttle to airport.

“Very pleased with my stay, clean room and lobby, great location to O'Hare, great place to park & fly.”

Mar 22, 2008 by Rv from Wisconsin Rapids, WI
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[5]

• Location good for airport access.
• Finding Hotel as a driving customer difficult for those from outside Chicago land area.

“Room was decorated very nicely; in room coffee & refrigerator was helpful. Nice clean, well decorated, and comfortable place overall.”

Mar 21, 2008 by Don from Troy, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Bathroom amenities are excellent.
• Charges for internet connection unexpected.

“The location was fine, good parking. Plenty of towels and stuff. But there should be more free beverages, not $3. For the first bottled water. Free Internet connection is expected at most Moderate and upscale hotels.”

Mar 19, 2008 by Marc from San Diego, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[3] • Location:[1]

• It provided free shuttle to and from the airport.
• Horrible, isolated location. Restaurant extremely overpriced!

“It you ever wanted to be a contestant on the TV show "Survivor" this would be a good test for you. The hotel is located amongst nothing. That would explain why the restaurant charges a hefty amount for sub-par food since you have no other option to eat there. The room was adequate, but not a typical standard for the Hyatt brand. And while we are the subject of brand; I think the staff here could use a training course on the Hyatt Hospitality. The front desk was cold if not abrupt and rude when I asked to extend my checkout the following morning. A simple no would have been nicer than the long-winded, 5-minute explanation of their policy and the Hyatt Gold Passport requirements to be able to have later checkouts. Next time I think about staying here, I'll send my application to CBS and see if they have room for me on Survivor Island instead.”

Mar 19, 2008 by Shelley from Urbana, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Beds are so comfortable!
• Cafe ran out of chocolate croissants.

“I love this hotel!”

Mar 17, 2008 by Trudy from Madison, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient to freeway and airport, free parking.
• There was not a thing which we didn't like.

“An excellent hotel for us the setting makes it a quick drive in and out of Chicago for the evening opera and allows us to spend the night before we head back to Wisconsin.”

Mar 13, 2008 by Vijay from Mclean, VA
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean room, friendly staff, nice fitness room.
• Bed was not that comfortable since it would sink in.

“I give this hotel high mark for the convenient location and cleanliness. Also the staff was friendly and the fact that we did not have to pay for covered parking was refreshing. However, there were a few drawbacks. The room bed was not all that comfortable since the mattress would sink. This affected our sleep on a day when it was really needed. Also there was a really bad odor in the hallway when were first entering our room -- not really the kind of greeting you want to receive. But all in all, I would still say that our stay was a fairly good experience. I would recommend it to anyone provided they do not have extraordinarily high expectations.”

Mar 13, 2008 by Debra from Shelbyville, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[8]

• It was close to the airport and had shuttle service.
• No smoking rooms.

“Our stay was nice and comfortable. The restaurant was expensive and did not have a good enough selection.”

Mar 12, 2008 by Quanti from Wayne, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and the staff was very polite.
• It was smaller than I expected.

“Overall this hotel met the requirements of what I needed for my trip. I have recommended to several family members and friends.”

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Amenities at Hyatt Rosemont, Rosemont

24 Hour Front Desk 5AM-12AM, every 15-20 min./call hotel 12AM-5AM/call from international terminal Bar/Lounge Business Center Coffee Maker in Room Concierge Express Checkout Free Parking Hairdryers Available

Handicapped Rooms/Facilities Laundry/Valet Services Meeting/Banquet Facilities No Smoking Rooms/Facilities Restaurant Room Service Shops/Commercial Services Television with Cable VIP Rooms/Services