Embassy Suites Hotel Chicago-North Shore/Deerfield

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Aug 1, 2008 by Naomi from Studio City, CA
Overall Rating: 8
Cleanliness:[4] • Staff:[7] • Location:[9]

• Three sinks in the suite.
• Pool area filthy, and remained so for many hours.

“Great value, and be noisy with large groups. Windows can open for a breeze, but no screens.”

Jul 17, 2008 by Mare from Escondido, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• The bed and linens were very comfortable. The windows opened so you could feel the fresh air. AC worked well, not too much drafts.
• The windows from each living room that faced out into the hallway. It gave a feeling of being on show, not private! The food there was so basic.

“They were very friendly and accommodating about early checking in and late check out, the new check out time there now is 11AM but they were kind enough to let me stay till 12:30, when asked. It is not walking distance from much of anything except the Arbor Lake with pretty swans and across from the lake was the Hyatt which had a great gourmet restaurant. The hotel restaurant was bland, though the free cooked to order breakfast was generous it was some weird chemical mix of egg - whites that they used for omelet's. The free wine and cocktails at happy hour was nice. The decor was very masculine and lacking color. All dark browns etc.”

Jul 8, 2008 by Barbara from Fairfield, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[9]

• I especially liked the ambience of the eating area.
• Not enough towel racks to be green.

“The hotel was a pleasant experience. The breakfast was very good and definitely was a bonus. Omelets, pancakes and waffles were cooked to order. The selection of other breakfast items was good. The cocktail hour was a pleasant surprise. Since it featured a full bar with high quality liquors. The rooms were spacious and very comfortable. We would definitely stay at the hotel again.”

May 30, 2008 by Denise from Florissant, MO
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[3]

• The atrium ambiance and the cooked to order part of the breakfast the friendly staff helping with directions.
• The hours of the restaurant pool, the items not found at breakfast, location far from city, no spa.

“The embassy suites gives you the feel of a tropical getaway as you enter the atrium with palms, waterfalls, and koi fish. The cooked to order breakfast meets the individual guest needs and the friendly staff goes out of the way to help even at 2 a.m. The spacious rooms with separate bedroom, large closet, and two big screen TVs are great for families but desk space makes it ideal for business travelers. Plan adequate time for travel with daily traffic, but a wonderful hotel experience, and we hated to leave.”

Mar 26, 2008 by Charlotte from Gary, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful.
• Like everything.

“This was the best hotel i been to.”

Sep 6, 2007 by Heather from Solon Springs, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beautiful open area setting with a lot of plants.
• Right off the toll way, so if you have to go anywhere, you pay tolls.

“The hotel was great! I loved the evening manager's reception. Besides the beverage of your choice, they provide chips, cheese, homemade salsa, peanuts, & pretzels! The breakfast was fantastic! Well worth the money. The room was relaxing and the bathroom was a nice size. Very relaxed environment. I would return to the hotel if in the area again without hesitation.”

Mar 11, 2007 by Nancy from Scottsdale, AZ
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• We used and appreciated the morning breakfasts.
• The automatic entry doors-not working, cabinet fronts in room falling off, very poor service and menu selection in food court at noon.

“See #14 above.”

Feb 13, 2007 by Elijah from Champaign, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The breakfast.
• They wouldn't bring me ice cream past 11pm.

“Loved it.”

Sep 8, 2006 by Andrew from Glendale, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Rooms in suite could be closed off.
• No late-night restaurants are nearby.

“Hotel staff were very friendly.”

Aug 18, 2006 by Carol from Phoenix, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The rooms are large and clean and its nice having full breakfast.
• Parking lot is too dark late at night.

“The rooms are great and a full breakfast in the morning and evening reception are nice thoughts. I like that they double sheet the beds so you don't have not so clean blankets against you when you sleep. A refrigerator and coffee pots are always great.”