Des Plaines Il Days Inn

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Jul 26, 2008 by Stacey from Cedar Springs, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[2]

• Nothing!
• Rude staff, hotel room dirty and rude staff.

“I will never stay at a Comfort inn again and will think hard before I stay at a Choice hotel. When we first got there the room was dirty. The girls that work for me called the manager and let him know that the room and the bathroom floor was dirty. He accused them of doing it and did not even apologies for the condition of the room. The next day we put the do not disturb sign in the key slot and they came in our rooms anyway. We stay in a hotel at least once a month and this was by far the worst experience of my life!”

Jul 19, 2008 by Miroslaw from Ottawa, ON CA
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Excellent breakfast.
• Ugly bathroom.

“Great stay, will be back for a third time soon!”

May 22, 2008 by Sandy from Royalton, MN
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[5]

• Location.
• Room size.

“Was nice but I order a queen size beds and I think that they were full and not queen.”

Apr 9, 2008 by John from Southaven, MS
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[1]

• They were friendly and the rooms were clean.
• Hard to get into lot, and not enough parking spaces!

“The front of the hotel was for parking at the restaurant, so you had to go around to the back to park and get in the hotel. The rooms were clean and the desk, along the maids were very friendly. Beds were not that good it caused my back to hurt. It is hard getting across the street into the parking lot, so you have to go down and turn around to be safe, and there was no security for parking lot, and I was told there was, and Im in Chicago!”

Feb 17, 2008 by Olawale from Brooklyn, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[1] • Location:[9]

• Is very clean and tidy.
• Far from the city.

“I like it very much.”

Nov 19, 2007 by Jules from San Bernardino, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[4] • Location:[6]

• It was clean and provided adequate amenities.
• The complimentary breakfast left something to be desired and we dined elsewhere after the first day.

“It is bright and cheery. The breakfast is more limited than most complimentary hotel breakfasts and items are not replenished very quickly. The hotel staff was friendly and tried to be helpful but was not familiar with what area codes were included in local telephone calls. The complimentary Wi-Fi worked intermittently making for a frustrating experience. Hotel staff suggested taking the computer to the lobby thereby eliminating the convenience of having Wi-Fi in the room altogether. It is not good for business travelers because of the flaky Wi-Fi and only one telephone in the room. The beds could have been firmer.”

Nov 18, 2007 by Jack from Daphne, AL
Overall Rating: 2
Cleanliness:[5] • Staff:[6] • Location:[5]

• They were helpful over the phone when we called for directions.
• Room was small, close quarters with totally inadequate bathroom.

“Had we been booked for more than one night, we would have moved to other facilities. The rooms were very small, inadequate space for suitcases/clothing. The bathroom was extremely small and inconvenient. The "free Wi-Fi was not working, and the "pay by the minute" computers available would not print boarding passes. Eventually the clerk did print them for us but not before we made several unsuccessful attempts after seeking assistance. The parking was difficult and access to the roads very difficult.”

Nov 6, 2007 by Dean from Walled Lake, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[1]

• I think the telephone worked.
• Bathroom filthy. Generally rundown.

“There is no way this hotel is a 2 1/2 star quality hotel. I can say this, having stayed in better 2 star hotels in the exact same area. This hotel was a joke. And I have pictures if anyone is interested.”

Oct 28, 2007 by Wb from Springboro, OH
Overall Rating: 2
Cleanliness:[2] • Staff:[7] • Location:[7]

• Not much.
• It was dated, smelled like a locker room (musty), horrible bed.

“If you are simply looking for a cheap room with no consideration of comfort, this is your place. The staff was friendly but couldn't make up for an uncomfortable bed (and pillows) and the place smelled like a locker room. We should at least have a clean smelling, comfortable room.”

Oct 8, 2007 by Dale from Cantonment, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• Location and close restaurant.
• Could not get change from the front desk to buy a coke. Needed to break a five a she said she could not do it.

“Good for a moderately priced hotel.”

Sep 14, 2007 by Gary from Albuquerque, NM
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[5]

• The room was clean, maid service excellent. Free breakfast was excellent. Daytime desk staff excellent. Quiet room.
• Shuttle svc left much to be desired except for driver who was excellent and helpful. Very long wait in evening for shuttle. Desk staff rude in even.

“I was very pleasantly surprised with the quality of this motel. Completely happy except as noted above. Evening desk staff and shuttle drivers rude and inconsiderate. Had to call two or three times to get shuttle from Rosemont station. Clerks would argue that driver had already been there to pick me up, but that I was not there! How absurd. Why