Best Western of Waukegan

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User Reviews for Best Western of Waukegan, Waukegan

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Aug 30, 2007 by Kristi from Sterling Heights, MI
Overall Rating: 4
Cleanliness:[2] • Staff:[8] • Location:[5]

• Most of the staff was very friendly and helpful.
• Cleanliness/quality of the room.

“Clerk was very helpful with directions. Room was disappointing. An empty pop glass left on the nightstand was crawling with ants in the morning. When I took the cup to the manager he said it was because they like the sugar and dismissed my concern. Fan in bathroom did not work. Shower rings had mold on them. Both nights when returning in the evening (9:00/10:00pm) with our children, groups of guests were sitting around on the side entrance I would not stay there again.”

Jul 23, 2007 by Teri from Boscobel, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The furnishings in the room were very nice, like a room I'd have in my own home for a guest.
• The clock radio kept me awake, making odd sounds! A fluke kind of thing, but only thing I can come up with that I disliked.

“The staff was friendly. The entire building seemed very clean. The room was nicely furnished with quality furniture and bedding. My family enjoyed the indoor pool area and free breakfast. Overall, very nice stay at a great price.”

Apr 12, 2007 by Ruby from Schererville, IN
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[6]

• We checked in late and it was no problem with the staff.
• The continental breakfast was a bust.

“The staff was friendly and understanding. The pool and the hot tub was clean and inviting. The continental breakfast was coffee, orange juice and muffins. The children were very disappointed in this selection.”

Nov 22, 2006 by Kara from Mooresville, IN
Overall Rating: 5
Cleanliness:[2] • Staff:[9] • Location:[8]

• The front desk staff was helpful and friendly.
• The rooms were old and in need of repair and fixing up.

“The family suite looked like toddlers were turned loose, there were pen marks on every flat surface and paper item. There were toggle hangers all over the walls, like some one tried to hang pictures everywhere. The towel rack was hanging off the wall, totally unusable. and the refrigerator handle was cracked, making it difficult to open. The overall room seemed old and in need of repair.”

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Amenities at Best Western of Waukegan, Waukegan

AM/FM Alarm Clock Fitness Center or Spa Free Local Telephone Calls Free Parking Modem Lines in Room

No Smoking Rooms/Facilities Pets Allowed Pool Restaurant Television with Cable